The Key Role of ERP System in Managing and Controlling Business Processes

Running head: ERP SYSTEM
ERP system
Name of the Student
Name of the University
Author’s Note

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1. Introduction
According to Theorin et al. (2017), an information system is the information and
communication technology which is mainly used by an organization and it is also considered as
one of way through which people interact within the business. It is found that there are a number
of types of information system. The main aim of this paper is to determine the key role of ERP
system in managing as well as controlling the business processes of the organization “Amazon”.
The utilization of ERP system helps in enhancing efficiency as well as productivity of the
organization b helping the users to navigate complex procedures as well as assists in improving
functions such as order completion, delivery, production and more. The main objectives of the
project are listed below:
 To determine the key role of ERP system in managing and controlling the business
processes
 To reflect the benefits of ERP system in real life business
 To undertake in-depth analysis on how ERP system helps in enhancing data collection
and the capabilities of the organization.
2. Discussion
Categories of information system
According to Cohen, Coleman and Kangethe (2016), an information system is mainly
defined as a group of interrelated components that mainly work in order to carry out the input,
storage, processing as well as control actions for converting data into proper information which
can be utilized for supporting forecasting, planning, controlling as well as decision making of

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various operational activities within an organization. It is found that there are several categories
of information system
Data processing system (DPS) is considered as one of the commercial computing system
that were generally developed during 1950s and 60s. This system is helpful in replacing the
manual clerical procedures that are currently in use within new areas where the humans are
generally unable to perform the necessary calculations that are involved due to complexity
(Hopfe et al. 2018). Data processing systems are generally the tools that are mainly utilized at
the operational level of the organization. On the other hand, Management Information System
(MIS) is one of the categories of information system that helps in converting the data from
external and internal sources into proper information that is mainly communicated to the
managers who are present at different levels of the organizations. In real time, MIS is used
within the reporting system of management as well as in the decision support system.
Decision support system (DSS) assists in providing proper information as well as models
in order to help proper tactical as well as strategic decision making. The DSS system makes
proper decision making by integrating with the performance data of the company as well as
proper business rules within the decision table (Kavanagh and Johnson 2017). In addition to this,
the DSS helps in providing proper models as well as analytical tools in order to forecast as well
as for making proper planning. In addition to this, the Executive Information System (EIS) that is
mainly considered as one of the categories of information system that generally helps in taking
proper strategic as well as tactical decision (Archer et al. 2018). In addition to this, it is found
that in real lie DSS are loaded in the computers of the organization in order to analyze the
information graphically. The main purpose of the executive information system is to properly
analyze, compare as well as determine the various types of trends for helping with the strategic