Impact of ERP Systems on Business Operations: A Case Study of Coca Cola Amatil

Running head: MANAGEMENT INFORMATION SYSTEM
Management Information System
Name of the Student
Name of the University
Author’s Note

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Table of Contents
Introduction......................................................................................................................................3
Company Overview.........................................................................................................................3
Enterprise Resource Planning..........................................................................................................4
Cost benefit Analysis of the Coca Cola Amatil...........................................................................6
Conclusion.....................................................................................................................................10
References......................................................................................................................................12

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Introduction
Digitalization approach has been capturing organizations in all over the world. Various
businesses have been depending on technology for helping them for enhancing their business
processes. Data and information has been an important asset for any company in the market.
Resources of a company need to be properly managed and accessed (Zach, Munkvold and Olsen
2014). This report has focused on Coca Cola Amatil, Australia. The problems and challenges in
the business operations have been discussed in the report. The implementation of ERP systems
in the company have been explained in the report. Solutions provided by the implementation of
ERP systems in the company have been discussed in the report. The purpose of the report is
address impact of ERP systems on business operations.
Company Overview
Coca Cola Amatil is one of the largest distributors and bottlers of non-alcoholic ready to
drink beverages in the Asia pacific. There are 14,000 employees working in Australia, New
Zealand, Fiji, Papua New Guinea and Indonesia. The company has been working diversely group
in six different countries. The company has accessed around 270 million consumers more than
950,000 active customers in the market. The company has a huge product range including spring
water, soft drinks, sports and energy drinks, fruit juices, flavored milk, beer, tea and packaged
vegetables and snacks. Therefore, the consumers of these products have been increased
gradually.
The mission of the company is to refresh body, spirit and mind of all people in the world
and inspiring moments of happiness and optimism by their brands and actions. The vision of the

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company is to achieve the goal that has been set for development of company. The company has
focused on its leadership values in their team for shaping a fruitful future.
Enterprise Resource Planning
Enterprise Resource Planning (ERP) systems have been helping in shaping future of the
businesses in the market. However, ERP has played a major role in improvising computing. The
implementation of ERP has been helping in increasing the speed of information flow in the
organization (Shatat 2015). The ERP system in the Coca Cola Amatil has been helping in
minimizing issues faced by the company in market. The use of ERP system has been
standardizing processes within this organization.
The communication system of the company has been linked with the CCA system in
various respect. Various vendors and systems have been extremely tight deadlines for
completing any project in the company (Rajnoha, Kádárová and Kádár 2014). Resources of
company have been misused in various purposes as they were no proper planning in their
systems. Therefore, quality of projects done by the company have been degrading in recent
years. This have been creating problem for the company in the market. The quality of products
has been decreasing in the market. Therefore, there has been challenges created due to this factor
in the company (Leyh and Sander 2015). The company has decided to implement the ERP
systems in the operations for maintaining a keen approach to the development of organization in
the market. An ERP system is a complete integrated business management system that helps in
in covering functional areas of the company including the logistics, finance, production, human
resources and accounting. It helps in organizing and integrating operation processes and data
flow. For making an optimum use of the resources, various management systems in the
company. There has been various opportunities created with implementation of ERP systems in