Evaluating ERP Systems Failure

Evaluating ERP Systems Failure
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Contents
Introduction...............................................................................................................................................1
Task 1: Identifying Failure Types............................................................................................................1
Interaction Failure.................................................................................................................................1
Correspondence failure.........................................................................................................................1
Task 2: Identify Critical Failure Factors.................................................................................................2
Ineffective project management skills..................................................................................................2
Poor communication strategies.............................................................................................................2
Poor Quality Business Process Re-engineering (BPR)........................................................................3
User Training.........................................................................................................................................3
Task 3: Cross-Case Comparison..............................................................................................................3
Task 4: Recommendations........................................................................................................................4
Conclusion..................................................................................................................................................4
References..................................................................................................................................................5