This essay discusses the benefits of using ERP systems in real life business, including improved efficiency, productivity, and profitability. It explores the different categories of information systems and provides recommendations for implementing ERP systems effectively.
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Table of Contents INTRODUCTION...............................................................................................................................3 Categories of Information system-.................................................................................................3 ERP Systems....................................................................................................................................5 Benefits of ERP in real life business................................................................................................5 Recommendations-.........................................................................................................................6 CONCLUSION....................................................................................................................................8 REFERENCES.....................................................................................................................................9 Books & Journal:.............................................................................................................................9
INTRODUCTION Market is changing at rapid level and mainly in business sectors it difficult to survive in this competitive era. New enterprises are introducing innovative products and ideas with use of technology. Information system is a process or method which store; manipulate credentials and information to secure the data in firm. IBM, also known as International Business Machines which is database Technology Company headquartered in United States. Organisation deals with variety of products such as cloud computing, artificial intelligence, etc. Also it has many competitors like Hewlett Packard, XEROX, and Accenture etc. So, to face rivals information system is used by entity so that data and information is stored safe and secure. This report includes aims & objectives, ERP systems, Categories of IS, benefits of ERP, conclusion and recommendations. Aim- Main aim of this essay is to be creates awareness about the use of ERP & information system. Objective- To provide detailed analysis and information about the implications and use of information system. It is important for every firm to use information system so that all the data as well as credentials are used in appropriate manner. It is wider and broader concept which and requires high level of expertise & knowledge. It is also known as combination of hardware as well as software which are used for collecting information. Thus, IBM uses IS so that reliable data is collected. Managers & superiors of the entity make ensure all the credentials are stored with proper use of IS. Enterprises use data and process it so that accurate information is generated within the entity. (Rohitratana, 2017). Categories of Information system- Categories refer to classification or types of information system which are used by firm. So, there are three types of IS which are mentioned below- TPS (Transaction Processing System) -It is system in which transaction in firm are recorded on daily or regular basis. In this, main motive is to be aware about and in and out of transactions so that income as well as expenditure is known in appropriate manner. Thus, it also results in using of resources in proper manner. In relation with IBM, their finance and audit team department of enterprise handle all the transaction related to business and inform every update and changes about those transaction to the HR of the entity(Alyousef, 2017). TPS is used carefully so that organisation is able to manage and maintain their financial position appropriately. Without recording of transactions, it is not possible entity to secure data & from being theft. So, chosen firm tracks as well as monitor such problems and issues. Also, a detailed analysis about the money going in and out is examined in proper manner. This also helps them in making effective decisions within the firm. TPS is placed at operation level and in which various activities are carried out in the business. Management Information System (MIS)- Another type of information system is MIS in which strategy as well as tactics are made to gain the competitive advantage from rivals in the
market. Also, performance and progress level of entity is analysed by taking the output from TPS and using it as input in MIS. For example- Input from sale of cloud system product can be used to examine and identify the performance and progress of those products weather in market they will be able to perform in future or not. So, IBM uses MIS so that market trends & situations is analysed properly. It includes various systems such as budgeting system, human resource management system etc. All are used appropriately to track as well as monitor the growth and overall development of business and operations. This Management information system is placed at tactical management also known as semi structured decision level in which tactical manager is responsible for deciding the decision in management regarding the input as well as output generated from first phase. This also provides credentials about the complex procedures and helps management to take decision in easier manner(Ampatzidis, 2016). Decision Support System (DSS)- It is the system in which decisions are made for the problems and its related solution. In this, decisions are made at both routine as well as non- routine. It is most effectively used by top authorities or superiors so that effective decisions are made in proper manner. This requires skills and knowledge so that solutions to the identified problems are analysed properly. DSS is place at top level; strategic management. This includes unstructured decisions and decision structured. By keeping these two in mind, process is carried out thoroughly in entity. IBM uses this decision support system so that problems and its root cause are known so that in future it does not arise. Various types of decisions are made such as what measures will be taken if cost of production gets higher in the new period of time. So, it assists managers and employees to generate new ideas & thoughts so that effective solutions are adopted(Bakan, 2017). After a brief analysis of above matter it is stated that without Information System it is not possible for firm to carry out their functions as well as operations without hurdles and problems. It is also essential for organisation to select and focus on type of IS which is required by firm and used accordingly so that decisions in firm are made effectively. ERP Systems It also known as Enterprise Resource Planning which helps organisation in reducing the manual labour & to provide the complex workflows into simple. This is used by entities so that results and outcomes are generated in systematic manner. With help of this software, firm is able to manageitsfunctionsandoperationssuchfinance&accounting,projectmanagement,risk management etc. properly. In relevance with chosen firm it has been analysed that IBM also uses ERP system such as Enterprise Version 3 which is used for IBM I computing systems. It depends upon the enterprise to select which type of ERP because there ample numbers of systems such as Oracle PeopleSoft, Microsoft Dynamics 365, etc. Such type of systems is used by organisation who
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tracks and monitors distribution/ manufacturing parts so that everything is carried out in proper order. It is responsibility of manager to analyse weather there is need for ERP System or not. Because implementation of system requires skills, knowledge and time. It also helps in making effective decisions in firm so that obstacles do not take place in near future. It simplifies the work of management in organisation so that positive results are gained. In this, information is divided and stored in different departments so that it can be used throughout the other parts of country too. This helps in using the data, services & information in appropriate manner. Moreover, without ERP it is not possible for firm to integrate their all departments/ application all in proposed system. Thus, it is crucial to identify the appropriate ERP so that resources and sources are used accordingly. It also offers variety of software such as physical client server, cloud based software etc. This allows entity tochooserightsoftwarewhichincreasesproductivityandprofitabilityofbusiness.Using technology is easy but adapting with the right technology is difficult(Sim, 2017). So, when using technology, software, hardware etc. in firm scanning environment should be done at broader level so that it is used throughout the process. Benefits of ERP in real life business In business, ERP System is used effectively by organisation and which helps them in integrations of their departments as well as information. Because in this, dashboards are displayed and in which different departments are displayed so that users can use the information whenever needed and required. This also results in storing all the data as well as credentials under a single platform(Pinjala, 2017). Another benefit of using ERP is that it includes various software, hardware, technology etc. in its system which assists entity to use them according to their choice & preferences. This helps in making effective decision making throughout the system. Further, by adopting this system it increases efficiency, productivity, and profitability of business at rapid level if used properly. In IT firms like IBM, this Enterprise Resource Planning System provides security and safety to their data so that it is not misused by third party. Nowadays, it has become easy to use others data without even consulting them. That is why ERP helps the businesses to run their activities, functions and operations in appropriate manner. Moreover, it assist firm with total visibility which means that manager of the firm has access to all department process so that monitoring is done on equipment, raw materials etc.
Through this, it becomes easy for firm to manage as well as maintain resources and money accordingly. By implementing ERP system, it also helps in planning & reporting of analytics and which are used in future and comparison is done so that progress as well as performance is analysed appropriately. One of the main advantages of business is that most of the suppliers of ERP systems allows organisation to choose and select the software and hardware or customise them according to their needs as well as requirements. It is cost expensive but is adopted by entities at wider level(Gupta, 2019). Customer service is also provided when ERP system is used because there are many software available which are integrated with e- commerce websites and which makes it possible for firm to track and monitor order processing or distribution systems effectively. After a brief analysis of above matter it is seen that every organisation who implement Enterprise Resource Planning gets the advantage in business if they use it applicably. Thus, market research is to be done so that such systems are used in firm. Recommendations- IT sector is developing and technology is becoming necessity for the people. But it also needs to be kept in mind that it is crucial to analyse and examine the use of such sources are beneficial for individual or not. So, there are some recommendations which are needed to be considered and discussed below- After studying the above essay it is recommended that IBM should use more ERP System so that workflows of organisation will be easier to understand and which will results in positive output. Information system should be used with proper decision making and with help of superior authorities( Xu, 2017). It is a longer procedure so; proper analysis is to be done by corporation to focus on which type of information system so that changes remain constant. Another recommendation is that planning and measuring should be done prior to the use of ERP so that tie and cost is saved. Further, entities should be aware about the use of such system in entity and how they will affect the business.
Then, organisation can also hire the expertise and appropriate vendors so that proper and cost effective ERP are used and which increase the productivity as well as profitability of the business(Rouhani, 2018) Market research is to be done properly so that use of software and hardware is known so that conflicts & errors do not arise. This leads to preventive measures and to be pre-pared in advance for the solution of problem(Eid, 2017). After a brief analysis of above recommendations it is stated that using of ERP requires skills and knowledge. Enterprise should be aware and acknowledge of technology so that it can be used properly.
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CONCLUSION After a brief analysis of above report it is concluded that managing information is not easy and is time consuming. In business, information system is used so that credentials and data are secured in the firm. This restricts and prohibits the use of data by third party or rivals. Further, Enterprise Resource Planning is used by entities to integrate and manage their information at single platform. This helps end users to use data from different regions and whenever needed at any time. Hence, information system is managed by firm so that positive output is generated.
REFERENCES Books & Journal: Rohitratana, 2017. The role of Thai values in managing information systems: a case study of implementing a MRP system. InInformation Technology in Context: Studies from the perspective of developing countries(pp. 23-39). Routledge. Alyousef, 2017. Obstacles experienced by care managers in managing information for the care of chronicallyillpatients.InternationalJournalofHuman–ComputerInteraction,33(4), pp.313-321. Bakan, 2017. Types of Information Technology Capabilities and Their Impacts on Logistics Capabilities: An Empirical Study.PressAcademia Procedia,4(1), pp.54-61. Ampatzidis,2016.Cloud-basedharvestmanagementinformationsystemforhand-harvested specialty crops.Computers and Electronics in Agriculture,122, pp.161-167. Sim, 2017. Development of a clinical decision support system for diabetes care: A pilot study.PLoS One,12(2). Pinjala, 2017. Impact of cloud on firm evolution: A causal model of a latecomer ERP firm in an emerging economy. Gupta, 2019. Role of cloud ERP and big data on firm performance: a dynamic capability view theory perspective.Management Decision. Xu, 2017. What SMEs need to focus on in order to obtain benefits of ERP systems?.
Rouhani, 2018. Empowering benefits of ERP systems implementation: empirical study of industrial firms.Journal of systems and information technology. Eid, 2017. User adaptation and ERP benefits: moderation analysis of user experience with ERP.Kybernetes. Zhang,2003,January.Criticalsuccessfactorsofenterpriseresourceplanningsystems implementation success in China. In36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the(pp. 10-pp). IEEE.