Importance of Information Systems and ERP in Managing and Controlling Organizations
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This essay explores the importance of information systems and ERP in managing and controlling organizations, including different types of information systems and how ERP systems enhance data collection and organization capabilities.
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Contents INTRODUCTION...........................................................................................................................1 MAIN BODY..................................................................................................................................1 Different types of information system and how ERP system play a key role in managing and controlling organisation...............................................................................................................1 How ERP systems can enhance the data collection organisation and discrimination capabilities .....................................................................................................................................................3 CONCLUSION................................................................................................................................5 RECOMMONDATIONS................................................................................................................6 REFERENCES................................................................................................................................7
INTRODUCTION Information system refers to those techniques and software that are used by the firm to organise and analyse the information. These information system tools are crucial and beneficial for the company because they turn raw information in to useful data which can be used by the management of the venture for determination devising. These tools are formal, socio-technical; organisational systems designed to gather, process, and store and allocate data. In business organisations, information system used to carry out and administrate their operation, making interaction with supplier and compete in the market(Laurini, 2018). The organisation uses these tools and techniques to process financial accounts, manage their workforce and to reach their potential consumers with online promotions. This essay is based on Tesco which is a British large grocery and general merchandise firm. This company was incorporated in 1919 and founded by Jack Cohen. The venture headquartered in Herfordshire, England and operates it business globally with the assistance of its 6800 shops. The main aim and objective of this essay is to find out the importance of Information system in a business and how they are beneficial to collect and mange information of a business venture. This document will cover information about Information systems, types of information system and how they play and important role in managing and controlling business firm. Further, will explain about Enterprise resource planning system and how they enhance the data collection organisation and dissemination abilities of business. The benefits and importance of ERP systems will also define in essay in appropriate manner regarding business organisation. MAIN BODY Different types of information system and how ERP system play a key role in managing and controlling organisation Informationsystemcanbeanyorganizedcombinationofpeople,hardware,software, communications networks, data resources, and policies and procedures that stores, retrieves, transforms, and disseminates information in an organization(Pearlson, Saunders and Galletta, 2019). People rely on modern information systems to communicate with one another using a variety of physical devices (hardware), information processing instructions and procedures (software), communications channels(networks),and stored data (data resources). An information system is a group of interrelated components that work to carry out input, processing, storage, 1
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output and control actions in order to convert data into information that can be used to support forecasting, planning, control, coordination, decision making and operational activities in an organization. Every business organization in this era needs an information system to keep track ofallbusinessactivities,rightfrombusinessplanning,tilltheproductdeliveryvia manufacturing and quality cycles. The information processing cycle consists of four operations. They are input, process, output, and storage. Types of Information Systems The applications of information systems that are implemented in today’s business world can be classified in several different ways.For example, several types of information systems can be classified as either operations (Support of business operation) or (Support of managerial decision making)(Bourgeois, 2018). Support of business operation such as transaction processing systems,processcontrol systemsandEnterprisecollaborationsystems(officeautomation system). Support of managerial decision making such as management information system, decision support system and executive information systems. Enterprise systems -These commercial software packages called ERPs provide the seamless integration of all the information flowing through a company i.e. financial and accounting information, human resource information, supply chain information, customer information. For managers who have struggled, at great expense and with great frustration, with incompatible information systems and inconsistent operating practices, the promise of an off-the-shelf solution to the problem of business integration is enticing. Benefits of ERP -Below are the majorERP benefits when implementing a robust ERP system by the management of Tesco in the firm. CompetitiveAdvantage-ImplementingtheERPhelpsTESCOkeepaheadofthe competition because company no longer run the risk of making costly business mistakes, which could place it behind the pack instead of ahead. Improved Process Efficiency -An ERP platform eliminates repetitive processes and greatly reduces the need to manually enter information, which not only improves user productivity, but it eliminates the possibility of inaccurate data which could lead to making costly business mistakes (Ismagilova and et. al., 2019). 2
Accurate Forecasting-Enterprise resource planning software gives users, and especially managers, the tools they need to create more accurate forecasts. This helps businesses as a whole, think ahead and properly plan what they need from inventory and sales down to financials and customer service. Scalable Resource -Structured ERP systems allow the addition of new users and functions to grow the initially implemented solution over time. No matter how big or small your business is ERP grows with it(Koivisto, and Hamari, 2019). Modern ERP software platforms are robust, flexible, and configurable. Integrated Information -Enterprise resource planning software acts as a central hub for all of the important information that your business and the departments within it need to maintain daily business practices and operations. This means you can integrate platforms like your CRM software with your ERP software, keeping data consistent, accurate, and unique. Know your customer, their orders, and your inventory, all in one place. This improves your data accuracy, which eliminates making potential business mistakes with false data and analytics. Customized Reporting- ERP software helps make reporting easier and more customizable fit to meet all of company’s needs. With improved reporting capabilities, company can respond to complex data requests more easily. This improves productivity, completes process faster and helps to close out projects without large wait times in between. Regulatory Compliance -Powerful ERP platforms are designed to keep track of regulations within the industry and monitor changes in compliance. This allows users, and businesses at large, to stay abreast with laws, regulations, guidelines and specifications as it relates to business processes. How ERP systems can enhance the data collection organisation and discrimination capabilities Enterprise resource planning software is a business activity that allows an enterprise to utilise a system of integrated applications to administrate the business and automate many back office functions connected to technology, services and human resources. ERP system refers to those tools that are used by company to manage, administrate and integrate the essential parts of its business(Rajaraman, 2018). It can explain as the capability to deliver an integrated suite of business applications. ERP software is undoubtedly one of the most useful platforms that an organisation can invest in it. ERP is an effective and efficient tool those administrators all the business activities. It offers the management of Tesco with the help in market surveys, business 3
intelligence, cloud computing and amplify sales performance that devises it the ultimate solution to the business issues. Each firm has its own objectives, process and requirements. Therefore ERP is essential for all kinds of companies. These kinds of tools and techniques are beneficial to a company to develop data collection, business intelligence and regulatory compliance. It can help in boosting efficiencies by automating data collection. It assists in business development by administrating increasingly complex business activities. It offers effective business intelligence and consumer service capabilities(Tan, 2019). ERP system can develop the data collection organizations in different manners. Some benefits of implementing ERP system in collection organisation are as below: Paperlessautomationworking-ERPincludesanumberofabilitiesformaximum efficiency that help in making development in information collection firm. Such as automated document capture and intelligent workflow for paperless working environment. Apart from, this by using ERP software also help in gathering data and information in brief and detailed manner and help in promoting paperless working by using its different kind of tools and software. Increased productivity- If the organisations use ERP tools and software then, with the accessibility of data on a real time basis and automating monotones process many firms have more productive that directs to a maximisation in productivity. If data collection enterprises use effective tools and ERP software in term of gathering information then it helps in offer real time and detailed information which help in developing an improving productivity of the firm. Improved accuracy- ERP also assists to automate the business activity through which the firm like Tesco can start to eliminate mistakes caused by manual methods, making the information and documents more accurate. For example, the management of Tesco use this kind of tool and software in term of gathering information about consumers needs and demands then it will help in offering reliable and accurate data(Land, 2018). So that the firm can have effective and detailed information and make development in business by utilising that data in to business. Flexibility- Modern ERP system can accept to the ever changing requirements of a growing business and assigns the origins in an exceedingly ample way. If a business firm like Tesco use these software and tools in its business then the firm can make flexibility in its research and data gathering activity regarding market. It will help in effective and relevant information about changing of market needs so that form can make its production in term of fulfilling it. 4
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Apart from this ERP system also enhance discrimination capabilities of a firm so that they can do their in effective manner without making and kind of favouritism and deal with these kind of issues in working environment(Petter, 2018). With the utilising these kinds of tools and software the company can operate its business effective manner. Store business data in a usable format- By using these tools the management of Tesco can store business information in a reliable format so that when the information can be required then they provide in effective manner. So that it will affect any employees in negative form in term of data lost and lack of information. It will help in creating a discrimination free workplace and make contribution in success of the enterprise. Real time access to information- Business environments is always changing and that states that waiting months for data is simply no longer feasible. Having access to real time data about business operations is powerful feature of ERP systems. It helps in offering real time access of businessinformationincontextofemployeesandcustomers.Sobyofferingaccurate information at the time of requirement also assist in managing and determining the information and removing the discrimination form workplace. ERP tools and software are not only effective for gathering and maintaining information of business and customers it also help in making development in the business of the company by offering detailed and brief information so that management of the company effectively aware about market and consumers needs(van Capelleveen, Amrit and Yazan, 2018). It also help in managing discrimination capabilities by maintaining and securing business information so that when the firm required data about a particular employees working activity then with the help of these tools they can get. CONCLUSION This has been concluded from the preceding define data that information technology is an effective tool that helps in managing and securing information of a business firm. With the help of IT tools a business venture can convert its raw data in to useful information. Apart from this ERP tools are effective to maintain and contains the data of business in term of employees and consumers so that the firm can get it when it require. By using these tools, the firm can minimise favouritism from workplace because all the data of employees activities can be saved and secured by these systems and can be access during the time of requirement. 5
RECOMMONDATIONS This can be suggested to the management of Tesco that by using IT tools the company can manage and secure its business information. These tools and help in converting raw data in to crucial business information. By using effective ERP tools the venture can save business data and access it during the time of need. Utilisation of this ERP system can also assist the company form the issue of data leakage so by using effective techniques the firm can deal with this problem in efficient way. 6
REFERENCES Books & Journals Laurini, R., 2018.Information systems for urban planning: a hypermedia cooperative approach. CRC Press. Pearlson, K.E., Saunders, C.S. and Galletta, D.F., 2019.Managing and using information systems: A strategic approach. John Wiley & Sons. Bourgeois, D.T., 2018. Information systems for business and beyond. Ismagilova, E. and et. al., 2019. Smart cities: Advances in research—An information systems perspective.International Journal of Information Management.47. pp.88-100. Koivisto, J. and Hamari, J., 2019. The rise of motivational information systems: A review of gamification research.International Journal of Information Management.45. pp.191-210. Rajaraman, V., 2018.Analysis and design of information systems. PHI Learning Pvt. Ltd.. Tan, J., 2019.Adaptive Health Management Information Systems. Jones & Bartlett Learning. Land, F., 2018. Social aspects of information systems. InManagement Information Systems: The Technology Challenge(pp. 11-57). Routledge. Petter, S., 2018. " Haters Gonna Hate": PLS and Information Systems Research.ACM SIGMIS Database: The DATABASE for Advances in Information Systems.49(2). pp.10-13. van Capelleveen, G., Amrit, C. and Yazan, D.M., 2018. A literature survey of information systems facilitating the identification of industrial symbiosis. InFrom Science to Society(pp. 155-169). Springer, Cham. Owens, I., Wilson, T. and Abell, A., 2019.Information and Business Performance: A Study of Information Systems and Services in High-Performing Companies. Walter de Gruyter GmbH & Co KG. Azeroual, O., Saake, G. and Schallehn, E., 2018. Analyzing data quality issues in research information systems via data profiling.International Journal of Information Management.41. pp.50-56. Bawack, R.E. and Kamdjoug, J.R.K., 2018. Adequacy of UTAUT in clinician adoption of health information systems in developing countries: The case of Cameroon.International journal of medical informatics.109. pp.15-22. Online 7
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WhatisERPAndHowItHelpsOrganizations?.2019.[Online].AvailableThrough: <https://www.aryausa.com/blog/what-is-erp-and-how-it-helps-organizations>. 10 Ways Enterprise Systems Affect your Business. 2020. [Online]. Available Through: < https://elearning.scranton.edu/resource/business-leadership/10-ways-enterprise-systems-affect- your-business>. 8