1MANAGING PEOPLE AND ORGANIZATION Introduction: The essay gives an overview of managing people and organization through robust and progressive Human Resource Management (HRM) policies. The essay written following an argumentative and balance approach with reference to the development, training and employee engagement and how they can be linked to HRM strategy. The essay is divided into subsections that includes research informed literature, knowledge and understanding of the subject, analysis, practical application and deployment, skills necessary for professional practice followed by a conclusion. Research Informed Literature: ResearchersAlfes,ShantzandTruss(2012)intheirstudieshaveexaminedthe consequences of upcoming human resource management (HRM) practice for building employee trust on their managers through a combination of resource based perspective and exchange theory. Therefore, the research portrays the ways that ensures a linkage between the evolving HRM practices and the trust of the employees on their managers. According to the framework represented in the report the consequences of HRM represents a proxy where the behaviors, actions and procedures influences the trust of the employees on the managers. This indicates a positiveandsignificantinfluenceoforganizationalcommunication,empowermentand procedural justice for building employee trust on their managers. Findings however indicate that procedural justice helps in mediating the employee development impact on the managers’ trust. There are also discussions on the implications of the strategic HR policies on the organizations. There has been a transfer of the practices of human resource management across the national borders that have become one of the vital strategies for multinational company in
2MANAGING PEOPLE AND ORGANIZATION achieving competitive advantage in the global market. In this regard, the prevalence of national differences act as primary factors that complicates the process (Budhwar and Debrah 2013). The commencement of the shared services among the department of the HR management not only helps in saving cost but also ensure greater efficiency. In addition, the shared service also provides the HR department in focusing more on the strategic issues. According to Myers (2013), human resource management must undergo changes as per the changes in the business environment. This research helps in outlining the challenges faced by the managers of the human resource while they make a movement from simply handling the personal issues to ensuring organizational development through strategic contributions. Through thisresearch,thehumanresourcemanagerscontributebothtotheenhancementofthe performance as well as cost reduction thereby making a direct contribution to the organizational productivity. Bratton and Gold (2012) put forward that three aspects of human resource management will face future challenges. These include personnel, globalization and technology. The paper also suggests that professionals of human resource in successful business must not only possess the power of attracting individuals but also retaining them. The researcher also tried to focus on gaining competitive advantage through effective use of technology, ensures advocating global strategies in the operations management and on the empowerment of the individuals. Knowledge and Understanding of the Subject Demarcating between the functions is perhaps the toughest things achieved in an organization. This is particularly the case with the human resource management and the line managers (Buller and McEvoy 2012). Thus, in absence of the human resource department, the
3MANAGING PEOPLE AND ORGANIZATION line managers carry on with the activities of the human resource department by default. However, with the presence of the human resource department the line managers complain about interference with their decisions of hire and fire. There might be prevalence of additional pressures because many organizations consider HRM as a strategic activity responsible for determining and driving specific targets and activities. Thus for fostering a culture involving engagement, the human resource management should not only lead the way todesign andmeasurement but also ensure evaluation of the proactive workplace practice and policies that not only helps in retaining and attracting talent necessary for sustainability and growth(Vaiman, Scullion and Collings 2012). Thus, the policies adopted by HR for increasing engagement of employees involves making sound investments, development of a compelling business case that shows how investments have ensured positive outcomes in business and evaluation of alternatives for redesigning the practices of the HR in order to encourage engagement of the employees. In addition, the policies must involve measuring the employee engagement on an annual basis and enable creation of engagement culture. There are four HRM model, namely, the Fomburn, the Harvard, the Guest and the Warwick. The Fombrun model refers to the first model that put emphasis on just four functions of HRM and their interconnection. These four functions however include appraisal, selection, rewards and development (Armstrong and Taylor 2014). This model considered incomplete as it primarily stresses on just the four functions excluding the contingency and environmental factors. The Harvard model comprises six critical components of HRM. The dimensions include stakeholders, situational factors, interest, HR outcomes, HRM policy choices, feedback loop and long-term consequences. The Guest emphasizes on the logical sequence of six components that
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4MANAGING PEOPLE AND ORGANIZATION includes HR practices, HR strategy, HR outcomes, performance results, behavioral outcomes and financial consequences. The Warwick model considers the not only the business strategy and HR practices but at the same time focuses on the internal and external context of the activities and the process through which changes occurs. Analysis Publicorganizationsensuresprovidingvariousservicesthatincludesenforcing regulations and laws, solving problems and provide various services with the aim of achieving varied missions like environmental and food safety, assistance for the disabled and elderly, education for the children and enforcement of the civil rights. Undertaking all of the activities requires the use of the human resources (Van De Voorde, Paauwe and Van Veldhoven 2012). However, the essential tasks undertaken by the human resource managers involve finding qualified employees for the desired post. Failure to ensure effective usage of human resource management leads to lower productivity and lack of commitment towards the community. Daley(2012) put forwards a concept that helps in recognizing that employment service considered an industry where employment agency is now a business. The researchers in this particular paper pointed out that human resource management planning plays as a key role in matching the competency for an employer since without the employees nothing accomplished. In this research paper, the focus remains primarily regular employment, contact services and payroll services. Thus, the employment agencies and professionals for human resource should be having coordination for helping the organization for effectively using the process for continuous change. According to Morgeson et.al 2013, the focus is primarily on the operational aspect of corporate social responsibility concerning corporate governance. The purpose remained in the
5MANAGING PEOPLE AND ORGANIZATION critical evaluation of the ethical aspect of human resource management and proposal of an alternative stakeholder model for HRM. However, the stakeholder theory criticizes modes of corporate governance in the light of organizational justice and accountability. These researchers help in identification of the concept of responsible organization as a means for assessing the organizational maturity in the light of employee governance that also relates to the dimensions of the organizational justice. The researchers therefore tried to establish importance and potential of application of the stakeholder system for the current modes of management of people. Through the paper, the researchers thus tried to establish a business based rationale for the adoption of HRM and ethical corporate governance. The stakeholder systems model helps in representing a holistic approach for management of human resource through incorporation of the perspectives of the employees, evaluation stages and operation. Thus, the model responds to a new HRM philosophy in the era when organizations remain accountable to the stakeholders (Kinicki and Kreitner 2012). In the twenty first century, a robust human resource management system proves to be a valuable asset since the productivity of the enterprise has close relation with managerial system related to the employees. Thus, human resource not only helps in creating values for an enterprise but at the same find ways for improving workforce management thereby having a positive impact on the performance (Jiang et.al 2012). As human resource cansignificantly influence theoverall system of managementso itremainspositioned for theensuring value addition.According to several studies, effective implementation of strategies and appropriate management systems contributes to improvements in productivity while considering investment risk and cost. In the UK, however recent studies have found contradictory and patchy evidence of implementation of the strategies of HRM.
6MANAGING PEOPLE AND ORGANIZATION Practical Application and Deployment Thus,forcopingwithindustrialstructureglobally,thefirmsresponsiblefor manufacturingin the United Kingdom have not only focused on maintenance of product quality but also on manufacturing and automation process (Flamholtz 2012). The strategic HRM approach involves implementations and designs of a collection of internally consistent practices and policies that enables the human capital of the firm in contributing towards the business objectives. The manager of the firm can however enhance productivity through building of a human resource management systemhaving a specific HRM practices. The HRM practices have certain dissimilarities because of different cultures, variation in economic development status and success factors that are critical. However,the managers cannot alwaysevaluate the HRM performance quantitatively. Thus, an approach needs to help in investigate the correlation between the productivity of the firm and strategic human resource management factors. Thus, based on the appropriate understanding the managers help in improving the HRM of the firm thereby leading to the contribution of total productivity. This aspect explained by considering the achievement and attributes of a large-scale manufacturing firm in UK in implementation of the HRM systems as well as the productivity.There were around sixteen subjects of HRM consideredanddesigned formeasuring firm’s achievement levelsand the importance levels in the activities of the HRM. Then from around thirty subjects, factor analysis used for extracting four criticalHRM factorsthat includehuman resourcedevelopment,human resourceacquisition, human resourcecompensation andhuman resourcemaintenance (Storey, 2014). Each of the factors included three subjects that in totality represented twelve subjects. The factors considered as strategic factors from the HRM point of view. However, for themeasuring the aggregate level
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7MANAGING PEOPLE AND ORGANIZATION of productivityanindex related to total factor of productivity adopted.Thecomparison takes place based on cognitive differencebetween importance levels and the achievement levels of the HRM subjects. Theanalysis for finding a correlationapplied between achievements of relevant productivity indices and strategic factors of HRM. Then according to the achievement levels of the factors of HRM, analysis carried out by means of fuzzy clustering for grouping samplesin four patterns.Each firm’s pattern characterized through weighted averageandconsiderationof strategic HRM factors. Therefore, based on the findings, appropriate strategies suggested for promoting productivity within each of the firm’s pattern. Thus,based on proposed approach, the top managementremainsis in a position of recognizing the strengths and weakness of the firm fromthepointofviewofthestrategiesforHRMandtherebyundertakingrequired improvements.Thefindingshelpinclarifyingthepathofthefirmtowardsbetter competitiveness and productivity. Skills for Professional Practice The employee motivation and commitment improved through HRM practices. Such practices not only help in promoting certain attributes of human resource but it also helps the organization in obtaining a competitive advantage (Boella and Goss-Turner 2013). However, a particular set of HRM practices have the potential of improving the organizational performance and thus every firm must implement such HRM practices for improving performance. However, the skills required for professional practice includes high levels of team performance, ensuring pay related to performance, ensuring decentralized decision making, ensuring comprehensive selection procedures and employee recruitment, ensuring limitation in status difference, ensuring extensive training, ensuring internal communication arrangements and employee involvement, ensuring career opportunities internally and ensuring broader job descriptions.
8MANAGING PEOPLE AND ORGANIZATION The best HRM practice however emphasizes three factors. The first factor emphasizes on enhancing the skills, knowledge and abilities of the employees through strong training and effective recruitment. The second factor involves emphasis on the motivation factor of the desired behavior by providing strong incentives (Armstrong and Taylor 2014). Lastly, the third factor refers to the promotion of opportunities for motivated and better-trained workers so that they are able to make an effective contribution and ensure employee participation. Conclusion: The essay ends by discussing skills for professional HRM practice. There is also discussion on the practical application and development in the light of manufacturing firm. The essay elaborates the requirement of a robust HRM service along with an analysis. There is also a research informed literature mentioned in the essay.
9MANAGING PEOPLE AND ORGANIZATION References: Alfes, K., Shantz, A. and Truss, C., 2012. The link between perceived HRM practices, performance and well‐being: The moderating effect of trust in the employer.Human Resource Management Journal,22(4), pp.409-427. Armstrong, M. and Taylor, S., 2014.Armstrong's handbook of human resource management practice. Kogan Page Publishers. Armstrong, M. and Taylor, S., 2014.Armstrong's handbook of human resource management practice. Kogan Page Publishers. Boella, M. and Goss-Turner, S., 2013.Human resource management in the hospitality industry: A guide to best practice. Routledge. Bratton, J. and Gold, J., 2012.Human resource management: theory and practice. Palgrave Macmillan. Budhwar, P.S. and Debrah, Y.A. eds., 2013.Human resource management in developing countries. Routledge. Buller, P.F. and McEvoy, G.M., 2012. Strategy, human resource management and performance: Sharpening line of sight.Human resource management review,22(1), pp.43-56. Daley, D.M., 2012. Strategic human resources management.Public Personnel Management, pp.120-125. Flamholtz,E.G.,2012.Humanresourceaccounting:Advancesinconcepts,methodsand applications. Springer Science & Business Media.
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10MANAGING PEOPLE AND ORGANIZATION Jiang, K., Lepak, D.P., Hu, J. and Baer, J.C., 2012. How does human resource management influenceorganizationaloutcomes?Ameta-analyticinvestigationofmediating mechanisms.Academy of management Journal,55(6), pp.1264-1294. Kinicki, A. and Kreitner, R., 2012.Organizational behavior: Key concepts, skills & best practices. McGraw-Hill Irwin. Morgeson, F.P., Aguinis, H., Waldman, D.A. and Siegel, D.S., 2013. Extending corporate social responsibility research to the human resource management and organizational behavior domains: A look to the future.Personnel Psychology,66(4), pp.805-824. Myers, M.D., 2013.Qualitative research in business and management. Sage. Storey, J., 2014.New Perspectives on Human Resource Management (Routledge Revivals). Routledge. Vaiman,V.,Scullion,H.andCollings,D.,2012.Talentmanagementdecision making.Management Decision,50(5), pp.925-941. Van De Voorde, K., Paauwe, J. and Van Veldhoven, M., 2012. Employee well‐being and the HRM–organizational performance relationship: a review of quantitative studies.International Journal of Management Reviews,14(4), pp.391-407.