Performance and Effectiveness of General Manager at Damson Dene Hotel

Essay

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY ..................................................................................................................................1
Critically analyse performance and effectiveness for the profile of General Manager of
Damson Dene Hotel....................................................................................................................1
With the help of team working theory, Discuss the prominent improvement in people
management skills.......................................................................................................................3
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................4

INTRODUCTION
Effective style of management is considered as the getting employees collectively on the
common platform to extract best things out of them for the effective management. For smooth
and effective running of company, management plays an important role in terms of improving
the overall bond among the employees and employers to work collectively. Along with this,
effective leadership is also important in terms of offering prominent direction, execution of plans
and motivating individuals (Bratton, 2020). To carry forward the report, Damson Dene Hotel is
considered which is the leisure club and situated in United Kingdom and tends to offer various
facilities including luxury Spa, landscaped garden, indoor swimming pool and so on. Along with
this, report tends to cover effective analysis of the profile of General Manager and considering
team working theory for the enhancement of management skills.
MAIN BODY
Critically analyse performance and effectiveness for the profile of General Manager of Damson
Dene Hotel
Effective analysis of performance is important as it is the continuous procedure in terms
of enhancing the overall performance by developing effective team and individual goals by
aligning with the strategic objectives of company. For this, effective planning is important in
terms of identifying the overall performance of the General Manager of the Damson Dene Hotel
by reviewing and assessing the progress for effectively developing knowledge and skills. In
regard of this, there are various issues which are faced by the General Manager of Hotel like
miscommunication, ineffective management, behaviour of staff members and majorly low
motivation among employees. For this, Wayne Bartholomew can opt McGregor theory of
motivation which is mentioned as underneath:
This theory is useful in terms of motivating the human behaviour and effective
management and created by considering the hierarchy of needs. For this, it depicts the effective
contrasting models of workforce for the motivation which is being applied by the managers
considering the effective human resource management, organisational behaviour, communication
and development (Vélez, Lorenzo and Garrido, 2017). Along with this, it believe on the self-
actualisation which is the highest level of reward for the employees and to reach towards it
employees need full potential. Furthermore, this theory also undertake both hard and soft
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management skills as hard one is depends on the effective supervision, guidance and immediate
punishment. In terms of Damson Dene Hotel, sometimes manager tends to look for the mistakes
of employees because they do not trust their work as in this, management and employees always
against from each other. Meanwhile, soft approach tends to undertake some sort of leniency for
rules in terms of creating effective morale for the workplace and considering cooperative
employees. For this, effective execution of can be done by the General Manager of Damson
Dene Hotel named Wayne as it result in low output workforce. For this, its factors are mentioned
as:
Theory X: This theory tends to undertake that employees does not like their work and
tries to avoid it and also does not like to be controlled by their supervisors. For this, employees
also tends to neglect their responsibilities in terms of seeking formal direction considering the
possibilities. In terms of the General Manager of Damson Dene Hotel, its manager need to accept
the assumptions of theory X by considering the effective structure and closely supervise their
employees for this, managers also tends to effectively control the external environment
appropriately in terms of dealing with irresponsible and immature people (Xu, Loi and Ngo,
2016). Along with this, the General Manger of Damson Dene Hotel opt management by direction
in terms of achieving success to motivate individuals regarding the fulfilment of physiological
and safety needs of employees that helps in motivating and retaining them for longer period of
time.
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