This paper focuses on analysing the ethical change management in the context of Lakeland Wonders. The transparency of decision making and the fair benchmarking process are two principles that can be implemented to manage change ethically.
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Running head: CHANGE MANAGEMENT Ethical Change Management Name of the Student Name of the University Author Note
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1CHANGE MANAGEMENT The modern world of business market is getting significantly competitive with each and every passing day and in that case the organizations are restructuring their business operationsinordertogainthemuchneededbreathingspaceintheintensemarket competition. It is largely observed that the organizations enter into a state of crisis or chaos when there is a change subjected to it (Schaffer,Sandau & Diedrick, 2013). One such case is presented here in the form of Lakeland Wonders. The paper is focused in analysing the ethical change management in the context of the chosen organization. In order to manage the change ethically, it will be better to set two principles which will be the transparency of decision making and the fair benchmarking process. Transparency of the decision making process: The leading of the change in any organization significantly depends on the people and the managers of that organization. Hence the workforce of the organizations is subjected to experience the effect of the change in a significant manner and under such situation the ethical approach in managing the change is significantly needed in order to make sure that the organization is not subjected to any sort of employee unrest. The general issues that the organizations face under the situation of any change process is the improper decision making by the managers (Jacobs, van Witteloostuijn & Christe-Zeyse, 2013). In order to manage the change in ethical manner, the transparency of the decision making must be implemented by the management of organization (Albrecht, 2013). In case of any organizational change with the focus towards increment in the profit and the growth, the decision on the recruitment of the employees is significantly important and in order to manage the organization which is undergoing change without any sort of employee unrest, the organizations must introduce the concept of analysis by the external consultant (Anderson, 2016). The assessment of external consultantregardingtheperformancesoftheemployeeswillbesignificantforthe management of the organization as that will not include any sort of influence of the organizational politics, loyalties or any favours to a particular person or a team. The aspect of the evaluation by a third party or external consultant will help the managers to assess the condition of the organization better so that they be able to effectively plan or decide for managing the change (Furman, de Branden & Spaller, 2018). Apart from the unbiased decision making, another aspect which is significantly important under the change process is the proper reflection of the organizational objectives or goals by the management so that the employees know what their job is under that situation
2CHANGE MANAGEMENT (Riebe & Jackson, 2014). One important ethical change management principle in that situation will be the proper benchmarking (Dembowski, 2013). In case of any restructuring in the workforce, the employees need to know about the skills and responsibilities which are required in order to get placed in the merged organization. Hence the proper benchmarking of the capabilities and the competencies or the skills required for the posts in the merged organization are needed to be expressed by the management as that will significantly eradicate any sort of miscommunication regarding the required capabilities of the employees underchangeprocess(Kerandietal.,2014).Effectivebenchmarkingof therequired capabilities of the employees will reduce the unethical entries into the workforce which will instrumental in achieving the organizational objectives (Rolstadås, 2013).
3CHANGE MANAGEMENT The progressive operations for the each and every business organizations will focus in expanding the business. The plan of implementation of the offshore manufacturing is significant for any organization in expanding their business. The Kids & Company was one such organization which significantly needed the expansion of the business in order to increase the growth rate. But the senior vice president of the organization, Mark Dawson was blocking the implementation of Cheryl Hailstrom’s vision as he was significantly concerned about the approaching end of the contract with the employee union. Along with that the senior VP was significantly concerned with the rapid speed of relocation where he was in doubt that how quickly the organization can build new infrastructure in the target market (hbr.org, 2018). The concern of the senior VP was focused on the uncertainty of the execution of the new plan and this was providing significant resistance to the Cheryl’s plan. In response to the concern of Mark, Cheryl was able to provide the possible strategies in order to eradicate the concern of Mark. As Mark was confused about the job cuts, Cheryl was quick to reply on that by stating that this will be an expansion of the business and hence it will result in more employment rather than job cuts. In response to the concern of Mark related to scope of building instant infrastructure in the new market, Cheryl was efficient in introducing the plan of outsourcing. Cheryl’s aim was to catch the Bull’s Eye deal for the increment of the growth of the company and Cheryl wanted to focus on the offshore manufacturing in order to reduce the manufacturing cost. This was instrumental in order to capture the mid-market sales. Three of the strategies that Cheryl may consider are: Cheryl must implement a review of the performances of the employees in order to gather information regarding the incapability of the manufacturing section in increasing the growth of the organization. Cheryl must express the required capabilities of the employees so that it becomes easy for the employees to align themselves with the objectives of the organization. The introduction of the external consultant will be helpful for Cheryl in order to show the gaps in the performances of the existing employees specifically in case of the manufacturing and the design department. This will helpful in obtaining an assessment without any sort influence of organizational politics and will be instrumental in proving the need of the new recruitments recommended by Cheryl Hailstrom.
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4CHANGE MANAGEMENT On a concluding note, it can be said that the leading a change will be easier and ethical if the above mentioned frameworks of change management are followed.
5CHANGE MANAGEMENT References: Albrecht, U. V. (2013). Transparency of health-apps for trust and decision making.Journal of medical Internet research,15(12). Anderson, D. L. (2016).Organization development: The process of leading organizational change. Sage Publications. Dembowski, F. L. (2013). THE ROLES OF BENCHMARKING, BEST PRACTICES & INNOVATION IN ORGANIZATIONAL EFFECTIVENESS.International Journal of Organizational Innovation,5(3). Furman, A., de Branden, P. V., & Spaller, A. (2018). Ethical Decision Making. Jacobs, G., van Witteloostuijn, A., & Christe-Zeyse, J. (2013). A theoretical framework of organizational change.Journal of Organizational Change Management,26(5), 772- 792. Kerandi, D., Nyaoga, R., Bosire, R., & Nyambega, E. (2014). A survey of performance improvement through benchmarking in commercial banks in Kenya: The managers’ perceptionandexperience.InternationalJournalofBusinessandEconomics Research,3(1), 6-14. Riebe, L., & Jackson, D. (2014). The use of rubrics in benchmarking and assessing employability skills.Journal of Management Education,38(3), 319-344. Rolstadås, A. (Ed.). (2013).Benchmarking—theory and practice. Springer. Schaffer, M. A., Sandau, K. E., & Diedrick, L. (2013). Evidence‐based practice models for organizational change: overview and practical applications.Journal of Advanced Nursing,69(5), 1197-1209. WelcomeAboard(ButDon’tChangeaThing).(2018).Retrievedfrom https://hbr.org/2002/10/welcome-aboard-but-dont-change-a-thing