Ethical Communication in Business: Importance, Benefits, and Best Practices

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ETHICAL COMMUNICATION IS AN ESSENTIAL PART OF A
BUSINESS
May 19, 2018

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EXECUTIVE SUMMARY
Worldwide associations are quickly changing in mechanical, lawful, monetary, social,
and political structures with contending partners and also control claims. They are
inserted in and communicate with numerous evolving nearby, national, and global
conditions. These conditions call for business ethics much of the time for legitimate
interrelation and interactions among businesses and economies. Associations are
beginning to receive ethics programs as a reaction to the negative attention related to
interactions with various situations. Keeping up open trust is fundamental for
associations to get proceeded with help from providers, clients, and in addition different
partners. Ethics assumes an essential part in the advancement of a key arrangement.

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Introduction
Ethical communication in business refers to the process whereby individuals in an
organization exchange information between or among themselves and other different
groups or bodies such as the government laws and regulatory bodies. A successful
communication results when both parties (sender and receiver) fully understand the
communicated information. Business communication era today is highly informative with
technological innovations; therefore, businesses should ensure effective and efficient
communication in line with the changing technology. Ethical communication should be
maintained both internally and externally. It is important because it aids in the creation
of a good reputation or image of a company to the general public. A firm which
considers ethical communication practices is highly preferable by consumers and it
increases the firms’ chances to thrive easily thrive into the competitive external markets
(Byung, Francis, Andrew & Tony, 2014)
An efficient ethical communication should be accurate and truthful. A false information is
dangerous as it is likely to expose some risk to the organization leading to closure or
bankruptcy. For an information to be accurate, the source should be well identified and
tested. The second characteristic is that an efficient information should expose all
crucial information. In many organizations, information is an essential element and a
required decision-making tool. An organization should ensure that all crucial information
is fully communicated as well as practicing caution in communication to avoid delivering
an incomplete information. Conveying an incomplete message creates a bad image and
reputation of the organization to the general public (Claudia & Painter-Morland, 2014).
Another essential feature of ethical communication is the maintenance of audience
relationship. Ethical communicators should always build and maintain a strong
relationship with their audience as this place both the communicator and the audience
at the bar as well as making the audience feel comfortable and secure. Also, ethical
communication should encompass information transfer without displeasing the
audience. It is important for a communicator to deliver information in a significant
manner. For instance, managers and directors may demand employees to increase