Essay on Teamwork and Team Effectiveness
Added on 2020-05-03
11 Pages2899 Words620 Views
Leadership ManagementProfessional Development
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Running head: ETHICAL COMMUNICATION FOR BUSINESSEthical Communication for Business Name of the Student:Name of the University:Author’s Note:
1ETHICAL COMMUNICATION FOR BUSINESSThesis statement-The essay discusses about teamwork and team effectiveness connecting it witheffective communication, a critical analysis of ethics in communication which can be linked withteam effectiveness is also provided.IntroductionA team is created to accomplish goals by using the resources available optimally. Eachmember of a team must contribute towards the success of the team. Face-to- face communicationshould be used to handle issues within a team and an open communication model should beadopted within a team (Galegher, Kraut and Egido 2014).Direct and open communicationshould be encouraged within members of a team. Teams which score high on general mentalability (GMA), agreeableness, conscientiousness, extraversion and emotional stability generallydemonstrate high team-performance based on rating by supervisors (Crawford and Lepine 2013).The communication styles and strength of communication within the members of a team areoften the key indicators for successful collaboration among team members which lead to high-performance teams (Daspit et al. 2013). For some, teamwork is an enjoyable experience whilefor others teamwork can be a stressful experience and they prefer to perform individually. Theattributes that are required by an individual to be an effective team player are reliability, abilityto communicate constructively and effectively, listening skills, ability to share information,knowledge and experience openly and willingly, ability to co-operate to accomplish commongoals, ability to embrace changes and be flexible, problem solving skills, ability to treat all otherteam members in a respectful manner, ability to function as an active participant. In this essay,the literature on teamwork and team effectiveness is reviewed. The role of effectivecommunication on team effectiveness is analyzed. Ethical communication is further linked with
2ETHICAL COMMUNICATION FOR BUSINESSteam effectiveness. Generally, the high-performing teams abide by ethical principles in theirpolicies, practices and communication style.DiscussionTeam Work, Team Effectiveness, Team PerformanceIn the year 1977, Rubin Plovnic and Fry suggested a model for team effectiveness. Thismodel is also known as GRPI model. According to this model, a team requires four parts whichare Goals, Roles, Processes and Interpersonal relationships in order to be effective. Goals areobjectives that are well-defined and priorities and expectations should be clearly communicatedto members of a team during the process of goal setting. The roles are responsibilities of theteam members which are well defined. The decision making processes as well as the process ofwork should have clarity within a team. Interpersonal relationships within team members shouldfoster trust, flexibility and good communication (Belbin 2012).The authors Douglas Smith andJon Katzenbach unveiled a model for team effectiveness after studying the challenges related towork faced by different teams of various companies across the globe . The model is in the formof a triangle and collective work products, personal growth and performance results are themajor deliverables of a team and they form the three points of a triangle. Commitment, skills andaccountability are the factors which are of paramount importance in order to achieve the teamdeliverables to make the team effective. In the year 1995, Michael Lombardo and RobertEichinge developed the T7 model of team effectiveness. The five internal factors which areresponsible for the effectiveness of a team according to the T7 team effectiveness model aretrust, talent, task skills, team skills, thrust and teaming skills. The external factors which areresponsible for the effectiveness of a team are the team leader fit and the support the team
3ETHICAL COMMUNICATION FOR BUSINESSreceives from an organization. The authors Carl Larson and Frank LaFasto studied 600 teams inorganizations across the globe and suggested the La Fasto and Carl Larson model for teameffectiveness. This model was proposed in the year 2001 and is known as the Five Dynamics ofTeam Work and Collaboration. According to this model, selecting the right person is the firststep towards effectiveness of a team; the relationships shared by the members of a teamdetermine the effectiveness of a team. In this model it is suggested that good relationships amongteam members contribute towards the problem solving capability of a team which is related tothe effectiveness of the team (West2012).The model also suggests that team leadership andorganizational environment contribute substantially towards the effectiveness of a team (Wang,Waldman and Zhang 2014). In the year 2002, J. Richard Hackman proposed a model foreffectiveness of a team. According to this model, effective teams have a boundary that delineateswho is a part of the team and follow a compelling direction with clear and challenging goals.This model points out that the structure of an effective team should enhance teamwork and ateam should have organizational support and expert coaching in order to be effective. Working ina team enhances the capacity of problem solving and allows the flow of innovative ideas within ateam (Maxwell 2013).Communication and Team EffectivenessA key aspect of teamwork and team effectiveness is communication. A propercommunication model and strategy must be adopted by organizations to create highly effectiveteams. The three metrics of communication that affect the performance of a team are energy,engagement and exploration. The energy metrics of communication determines quality ofcommunication and the amount of communication that is fostered among team members. Forinstance, electronic mode of communication like emails and text messages have less impact on
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