Introduction The scope of this presentation is to: 1)Determine the performance and company’s objectives and stakeholders that are actively involved in the transformation process. 2)Address the compliance requirements and issues that are associated with a company’s transformation, as well as developing a strategic communication plan. Air New Zealand is the company covered in the presentation. It was founded in 1940 and is considered to be a global and domestic air company that avails its services such as air rider and lading conveyance in New Zealand.
Internal and External Stakeholders and Importance of their InvolvementThe Executive Sponsor (internal) is tasked with two responsibilities; selecting the Project Manager and conducting a readiness assessment towards the company’s transformation thus justifying the importance of their engagement in the transformation process. Customers (external) are the reason as to why an organization exists in business. Without the ability to attract clients, a company becomes nonviable. Thus, it is essential to involve customers in the transformation.
Organizational and Operational Objectives and Ethical Decision-making Framework Air New Zealand should adopt organizational objectives such as: 1)Adopting and implement a strategic alliance 2)Aim at improving its Carbon Offset initiative The operational objectives include: 1.Lowering its delivery costs 2.Developing new and improved services The following ethical decision-making framework is recommended: 1.Identify facts 2.Ethical principles determination 3.Exploring options 4.Taking action
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Stakeholder Management Plan Stakeholder Engagement Strategies include; 1.Communicating the required project specifications 2.Soliciting stakeholders as members of steering committee 3.Timely delivery of materials by communicating the schedule and material requirements early enough Stakeholders involved are: CEO, Executive Sponsor, supplier, and customers. The action plan involves: 1.Handing over the project 2.Acquiring resources 3.Timely delivery of materials 4.Timely delivery
Internal and External Compliance Requirements and Risks Relevant to Organizational Transformation. Some of the internal risk factors associated with the transformation initiative include: 1.Resistance from employees. 2.Risk factors of causing operation disruptions External risks that are associated with the organizational transformational initiative include: 1.Economic risks 2.Regulatory and political laws The internal compliance measures include: 1.Formation of a board of directors 2.Payment of franchise tax
Communication Plan Roles of internal stakeholders 1.Looking for the best return on investment which is in the form of shares (investors) 2.They have voting rights Stakeholders’ responsibilities include: 1.Influencing corporate responsibility (employees) 2.Creating a viable working environment Compliance Requirement 1.Participating in annual directors meeting 2.Providing stock to shareholders Performance Indicators 1.Senior management commitment 2.Collaboration and teamwork
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Communication Plan Cont. Training required 1.Training to develop strong communication and interpersonal skills 2.Training to keep employees and managers up-to-date in administration and management areas such as finance and marketing Training required 1.Training to develop strong communication and interpersonal skills 2.Training to keep employees and managers up-to-date in administration and management areas such as finance and marketing
Conclusion By transformation operations in its key areas, the airline is capable of attaining its objectives and gain a competitive advantage over its rivals. Stakeholders such as the Executive Sponsor and customers should be actively involved in the transformation initiative. To achieve transformation, it is recommended that Air New Zealand has to adopt organizational and operational objectives. During the transformation process, the airline should take note of ethical challenges. A stakeholder management plan should be developed since it creates a positive relationship between the company and the stakeholders.
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