Solving Ethical Dilemma in IT Production Management

Running head: SOLVING ETHICAL DILEMMA
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Subject Name: Professional Environments
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1SOLVING ETHICAL DILEMMA
For Solving the Ethical dilemma the steps enumerated below in accordance with Mc Donald’s
framework need to be followed.
Step One: Assessing the moral conflict
In the given case study, Kushalni faces an ethical obligation. Kushlani is the IT Production
manager who has been assigned the task of carrying out trials of the task of soldering the chips
with the pins of the processor by humans. This task was previously carried out by robots,
however the error rate was very high and the cost of manufacturing the robots was also very
high. The task when carried out by humans produced better results and improved accuracy.
However the technicians faced headaches and eye strain due to looking at a brightly lit object
through microscope. The management when informed, chose to neglect the complaints of the
technicians. Thus in this case Kushlani clearly has a moral dilemma of whether to carry on the
production of chips by human or not
Step two: Recognizing the stakeholders
The relevant stakeholders in this scenario include the technicians who are assigned the duty to
carry on production of the microchips, the management and the Kushlani, the It manager.
Step Three: Assessing the values involved
The values of primacy of public interest, enhancement of quality of life and competence are
involved in the aforementioned scenario (Acs.org.au 2018).
The relevant codes from ACS code of conduct that are involved in the given scenario are
(Acs.org.au 2018):
Code 1.2.1.a