Ethical Dilemma Scenario at Workplace

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Running head: ETHICAL DILEMA SCENARIO AT WORKPOKLACE
Ethical Dilemma Scenario at Workplace
Student’s Name
Institution

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ETHICAL DILEMMA SCENARIO AT WORKPLACE
Common wealth bank is one of the leading bank in selling mortgages to its
customers. The reason for its good performance can be associated with the fare prices it
charges for each mortgage. Compared to other banks, it can be rated as the best as far as
mortgages services are concerned. However, this good performance has even motivated
the administration to other ways to improve their services further. In connection to this, in
one of the meeting the bank decided to give commissions to the staffs based on the
number they successful sales they facilitated each month. With time, this strategy has
proved to work since the sale has improved from 20% to 35%. The staffs also seems to
enjoy this deal therefore putting more effort to secure a good number of sales each
month.
Recently, a certain situation occurred in the bank. The Bank Loan Manager called
some of the bank’s brokers in a meeting. He promised them that he would give them
some large amounts of commission if they met some targets. He also urged the brokers to
try and influence the customer to take large amounts of loan as this would also be
followed huge commissions. The question at hand was where this large amount of
commission come from. According to the managers opinion is that they would get them
by charging the customers some high interest rate for the loans they acquired. The
manager did not see anything wrong with this provided they would all benefit from the
deal. He has also planned to conceal this plan from the general manager because he
perceive he would be against it.
Dan was the Housing Loan Manager’s personal secretary. He was working in the
bank as intern. He was aware of his boss’ plans. According to him, he felt that this was
not right. He lacked the legal ground why the customer would have to incur the added