Ethical Issues arising from Use of ICT Technologies

Running head: ETHICAL ISSUES ARISING FROM USE OF ICT TECHNOLOGIES
Ethical Issues arising from Use of ICT Technologies
Name of the Student
Name of the University
Author’s Note:

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ETHICAL ISSUES ARISING FROM USE OF ICT TECHNOLOGIES
Table of Contents
1. Introduction.......................................................................................................................................2
2. Discussion..........................................................................................................................................2
2.1 Identification of 2 Ethical Issues..................................................................................................2
2.2 Analysis of Above Mentioned Issues for Impact on Business and Society...................................3
2.3 Evaluation of Issues with Proper Analysis....................................................................................3
3. Conclusion.........................................................................................................................................3
References.............................................................................................................................................5

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ETHICAL ISSUES ARISING FROM USE OF ICT TECHNOLOGIES
1. Introduction
Ethics involves systematization, defending as well as recommendations of concepts of
correct and incorrect conduct. Human morality issues like virtue or vice, right and wrong, good and
evil would be easily resolved. ICT or information and communication technologies are the biggest
boons to technological world [4]. However, there could be some of the major ethical issues that can
bring vulnerabilities within an organization. Several applications like banking apps, booking taxi and
health monitoring could be easily hacked by hackers for modifying customer data [5]. This is
extremely unethical and can hack data for intentions. Recently, I have faced similar issue while using
a taxi booking application, Ingogo. My confidential data were hacked and hence I faced significant
issues.
2. Discussion
2.1 Identification of 2 Ethical Issues
Last month, while returning home, I was trying to book a taxi from Ingogo application.
Although, this particular application is serving the customers for more than 8 years and the
respective mobile application could be customized properly, I checked that my phone’s data was
hacked. At first I panicked, however, with the help of one of my friend, I launched a complaint
against this application to the cyber security cell. Within 48 hours, the hacker was identified and I
was relieved that my data were not leaked at any website [1]. Since, I had confidential data like
photos and videos, I was extremely annoyed at the management of Ingogo application. Moreover,
this type of hacking is absolutely unethical in nature and there are two distinctive ethical issues,
which are as follows:
i)
Getting Access of Personal Images and Videos: The first and the foremost ethical issue in
my case study is getting access of personal images and videos. Since my phone contained all types of
personal images and videos, it was extremely unethical to access any type of personal and
confidential data. This particular ethical issue eventually considers whether the respective individual
has the right to access the information under any legislation [8]. Moreover, this type of ethical issue
can even consider whether access to the information could be granted under privacy act and on the
basis of administration. Since, Ingogo application is responsible for providing taxi booking features,
the access to my personal and confidential data was extremely unethical.
ii)
Using Data for Criminal Offense and Privacy Issues: The second important and significant
ethical issue in this particular case study of Ingogo application, the subsequent utilization of
confidential data could be done for any type of criminal offense and privacy issues. Moreover, the