Introduction Information system is a formal and socio technicalsystemthathelpsindifferent activities of information. There are several technologies that have involved IS, such as big data. The technology of big data is often used in an electronic commerce company to reduce theirexistingissuesrelatedtodata management (Akter & Wamba, 2016).
Ethical Issues raised by the Big Data in E-Commerce Therearefewethicalissuesthatarepresentasper5moral dimensions.These5moraldimensionsinpopularUAEbasede- commerce company are: Information Right and Obligation. Property Right and Obligation. Accountability and Control. Quality of the System. Quality of Life.
Ethical Issues Contd.. The major ethical issues that are common forbigdatainane-commercecompany are as follows: Lack of Transparency in Transactions. Lack of Privacy of Data. Data Ownership (Fan, Lau & Zhao, 2015). Taking Consent for using Data. Openness of Data.
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Examples of Five Moral Dimensions in UAEInformationRightsandObligations:UAE governmenthasincludeddifferentconsumerrights and authorities for e-commerce companies. PropertyRightsandObligations:Theproperty rights allow the customers to secure their confidential data successfully though legal help. Accountability and Control:The accountability and controlofthetransactionsisbeingmaintained properly in UAE (Laudon & Traver, 2016). SystemQuality:Thequalityofsystemsis maintainedforensuringthatUAEisreducingthe chance of data loss and theft. Quality of Life: UAE government has also ensured that the products are sustainable.
Discussion for reducing Ethical Issues in Big Data within E-Commerce The ethical issues in big data for e-commerce companies could be eradicated after executing a proper process and this process is as follows: IdentificationoftheIssue:Therespectiveethical issue in the business is required to be identified properly for taking suitable actions. Gathering Relevant Data: The second step is to gather relevant data regarding data management progress. UnderstandingtheIssue:Theissueistobe understood properly for proper execution of process.
Discussion Contd.. IdentificationofResources:Theorganizational resources are required to be identified properly, so that the management is able to take proper steps. IdentificationofPeoplehavingPowerand Control:Differentpeoplearealsoneededtobe identified with power and control. MakingaListofPossibleActionswiththeir Consequences: A specific list of actions is to be made forunderstandingthepositiveandnegative consequences (Suguna, Vithya & Eunaicy, 2016). MakingaPlanforEthicallyMeetingthe Requirements:Therequirementsaretobemet properly and ethically.
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Conclusion Therefore, it can be concluded that big dataisasignificantandimportant technology in e-commerce companies in UAE. Different ethical issues are identified for an e-commerce company, so that better effectiveness is gained.
References Akter, S., & Wamba, S. F. (2016). Big data analytics in E- commerce: a systematic review and agenda for future research.Electronic Markets,26(2), 173-194. Fan, S., Lau, R. Y., & Zhao, J. L. (2015). Demystifying big data analytics for business intelligence through the lens of marketing mix.Big Data Research,2(1), 28-32. Laudon,K.C.,&Traver,C.G.(2016).E-commerce: business, technology, society. Suguna, S., Vithya, M., & Eunaicy, J. C. (2016, August). Bigdataanalysisine-commercesystemusing HadoopMapReduce. In2016 International Conference on Inventive Computation Technologies (ICICT)(Vol. 2, pp. 1-6). IEEE.