This article discusses the importance of ethical standards in healthcare administration, including privacy, equity, and patient autonomy. It summarizes findings from three studies and emphasizes the need for healthcare administrators to make effective ethical decisions to promote safe and equal healthcare practices.
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HEALTHCARE ADMINISTRATIONii Table of Contents Introduction...........................................................................................................................................2 Privacy in Healthcare Practice...............................................................................................................3 Inequity in Healthcare...........................................................................................................................4 Patient Autonomy.................................................................................................................................6 Comparisons of the findings of the articles...........................................................................................7 Conclusion.............................................................................................................................................8 References.............................................................................................................................................9 ii
Running Head: HEALTHCARE ADMINISTRATION1 Introduction For healthcare administrators to provide good quality patient healthcare, they will have to utilize all the available resources. The healthcare administrators must understand the balance that exist between the clinical roles and the administrative roles in healthcare and the skills that are needed to direct and organize programs that will lead to the attainment of balance between the two roles(Kash et al., 2014). The administrators also need to have the current knowledge to provide excellent solutions to the problems that are encountered every day in the healthcare setting(Harris, 2015). It is the function of the administrators to adopt standards, principles, and regulations in the healthcare. That will enhance safe and quality healthcare practice. The healthcare administration standards mainly involve ethical standards that include equity, privacy, and autonomy(Flite & Harman, 2013). The problems and challenges that may arise are usually solved using the administrative skills and efficient decision making that is based on the use of the professional code of ethics. This article will be describing equity, privacy and autonomy as ethical standards of the healthcare administration. The information in this paper has been obtained from three articles through summarisation of critical information. Privacy in Healthcare Practice A study on privacy was conducted in the North-eastern USA mainly to explore it according to the healthcare practice, role in the everyday work and its importance in the healthcare(Anthony & Stablein, 2016). The study proved that the awareness of the patients and the practice of professional ethics are very important. This is in addition to the proper use of technologies and the compliance with the legal regulations. It was found that there is a difference across the health professionals whereby some information concerning the patients is protected as the professional ethics dictates while other healthcare professionals thought
HEALTHCARE ADMINISTRATION2 that privacy of the patient information is in the centre of the professional work (Anthony & Stablein, 2016). Privacy can be viewed inappropriately as one of the administrative standards in settings of healthcare rather than it is a professional obligation that should be kept and respected. There are wide ranges of differences of the definition of privacy among healthcare professionals, and the differences are mainly due to the differences in the career developments, nature of organizations and the professional orientations. The differences also can be contributed by the resistance of some healthcare professionals to the changes of new technologies and the hospital policies while other healthcare professionals consider the healthcare information systems as a challenge when controlling the information of the patient (Anthony & Stablein, 2016). The professionals can change their practices to adapt to the new technology and policies that have been introduced in the healthcare settings. The suggestions of change in the healthcare practice clarify on how the privacy of patients can be kept. It is therefore recommended that this aspect of privacy should be explored more in the future studies. Power, authority, and status of the healthcare professionals that includes even the administrators can play a critical role in the management of the privacy of the patients. This, therefore, will lead to ethical questions on who is allowed to access patient information and the reason as to why they are obtaining the information about the patient (Chalmers & Muir, 2003). It should be noted that effective supervision, protection, accountability, resourceful administration of the healthcare setting and even assessment of performance are very essential in healthcare service delivery. The future recommendation has been made to explore on how privacy and control of information can change between the healthcare professional groups (Chalmers & Muir, 2003). 2
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HEALTHCARE ADMINISTRATION3 Privacy is therefore very a critical professional ethical standard in the healthcare. Privacy is a fundamental standard for the healthcare administrator and even the professionals that need to adapt to it (Marini, 2015). Due to the advancement of technology, it has been established that there the need to control information and protection of privacy of patients is very important in healthcare setting (Langheinrich, 2001). Awareness of healthcare professions on the importance of maintaining confidentiality is not enough for adequate protection of the information about patients. Inequity in Healthcare The importance of this study is to explore how unexplained healthcare inequalities are treated from an ethical perspective and a proper method for the analysis of the healthcare inequality (Asada et al., 2015). For observation of demographic features, social economic and health behaviours in the healthcare inequities, Health Utilities Index is usually used. The measurements of the healthcare inequalities were mainly determined using two estimated and well-standardized methods that include; unexplained inequality are accepted ethically and are very unfair and unacceptable healthcare inequalities (Asada et al., 2015). Three proposals concerning the inequality treatment and healthcare inequalities have been made so that the leaders and healthcare administrators can use to ensure equal deliverance of healthcare services. The recommendations include an explanation of the relationships of health, health determinants and the failure to understand them. The second is based on the stopping of gap resolutions for the passing of the ethical questions to the people using the information of the healthcare inequality(Eyal et al., 2013). The third proposal uses the available resources to address the inequality in healthcare basing argument from correct judgments and analysis. 3
HEALTHCARE ADMINISTRATION4 From research, it has been established that education, gender, and age are ethically not an acceptable cause of inequality but smoking, weight, and the physical status are considered acceptable causes of the healthcare inequalities (Flite &Harman, 2013). It therefore, goes without a say that, the unexplained inequities in healthcare cannot be accepted ethically. The research has stressed the importance of implementing powerful laws and policies that will, in turn, promote health and help curb the health inequalities and inequities. Through well understanding of patients’ rights and code of ethics, it can help the administrators improve in ethical decision making of inequality in healthcare and hence delivering equal and safe services to all of them (Pinto et al., 2012). Further analysis of inequality in healthcare is recommended in order to come up with proper plans, efficient solutions and having a good understanding of ethical decisions. To improve responsibility, accountability, and equity in healthcare, ethical awareness concerning the set healthcare standards are normally used. The importance of healthcare equity includes supporting the development of actual and apparent action plans that are to be implemented (Pinto et al., 2012). It is therefore very necessary that the healthcare administrators should have set objectives and have proposed approaches to achieving equity and hence resulting in the promotion of quality services to patients. Patient Autonomy The primary aim of this study to establish the importance of patients autonomy mainly as an ethical principle, challenges of autonomy and the insinuation of social relationship basing it on patients autonomy. The results of the study show that patients’ autonomy can be affected by different healthcare practices (Entwistle et al., 2010). It is the function of the healthcare professionals to make sure that there is proper communication of the healthcare professionals to support autonomy and decisions of the patients (Entwistle et al., 2010). Clear communication and even understanding of patients’ problems enhance good 4
HEALTHCARE ADMINISTRATION5 patient-healthcare services. Social relationship is a very important factor in improving patients’ autonomy. The administrators therefore should ensure that the healthcare professionals understand and recognize the importance of positively interacting with the patients. Efforts to improve the provision of better healthcare services and even an excellent experience of the patient mainly depend on the right communications with patients and understanding their rights (Entwistle et al., 2010). The use of effective communication skills will lead to the promotion of patients’ safety, health and improving the quality of healthcare services. This study recommends that the patients should be given choices and options for their medical intervention. Factors that affect autonomy include illness, social norm, and culture(Wolf et al., 2013). The above undermines self-evaluation of the patient hence interfering with their autonomy. Comparisons of the findings of the articles Privacy, healthcare equity, and autonomy are essential principles that the healthcare administrators should take with a lot of seriousness. On first articles, it indicates that privacy in practice dictates that compliance with regulations, being aware of the rights of the patients and the code of ethics is very essential. Differences in privacy perspective among healthcare professionals exist. It has been noted that some professionals protect information about patients as they consider it a professional ethical principle while other professionals most think patient information is the central entity in their work (Anthony & Stablein, 2016). Healthcare professions must change to adapt to the new technologies and the policies in the healthcare to be able to control patient information. The second article proves that inequality in healthcare is not ethically accepted. Implementation of laws and policies is important when there is need to promote the health of 5
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HEALTHCARE ADMINISTRATION6 the patient's and curb the inequalities and equities in healthcare (Flite &Harman, 2013). Understanding of the patients’ rights and code of ethics by the healthcare administrators can help improve on decision making when it comes to health inequalities and hence leading to delivering of equal and better healthcare services. The third finding supports patients’ autonomy, and it shows the range of healthcare practices that affect the patient’s self-evaluation and autonomy. The administrator's role, in this case, is to ensure that there is effective communication between the health providers and patients and hence guaranteeing support of patients’ autonomy. Social relationship is regarded as an important factor to patients’ autonomy (Entwistle et al., 2010). The work of the healthcare administrators is to ensure that the healthcare professionals understand the importance of positive interactions with patients. From the three studies, it can be established that there are similarities in the importance of a professional code of ethics and even the patients’ rights. When the healthcare administrators are aware of the patients’ rights, it can help them make appropriate ethical decisions(Flite & Harman, 2013). Findings above show that patients should always receive equal and safe services. Promotion of the health of the patients is also a very important factor towards offering the quality healthcare services. Finally, the decisions of the patients should be respected, and their information carefully controlled. The work of healthcare administrators will be well supported if they work according to the professional code of ethics (Zakari et al, 2010). It is the work of healthcare administrators to encourage effective between the healthcare providers with their patients. Healthcare administrators should be trained on effective us of new healthcare technologies. 6
HEALTHCARE ADMINISTRATION7 Conclusion It is the function of the healthcare administrators to adopt regulations and standards in healthcare with the aim of promoting equal and safe healthcare practices. The standards that the administrators adapt include equity, privacy, and autonomy. The three ethical has been discussed above. From the findings, it has been demonstrated that professional code of ethics and patients’ rights is very important(Flite & Harman, 2013). The administrators through the applications of administrative skills can solve any problems or challenges that occur in a healthcare setting. When the patients’ right is known, it can help the administrators to make proper and effective ethical decisions. 7
HEALTHCARE ADMINISTRATION8 References Anthony, D. L., & Stablein, T. (2016). Privacy in practice: professional discourse about information control in health care.Journal of health organization and management, 30(2), 207-226. Asada, Y., Hurley, J., Norheim, O. F., & Johri, M. (2015). Unexplained health inequality–is it unfair?International journal for equity in health,14(1), 11. Chalmers, J., & Muir, R. (2003). Patient privacy and confidentiality: The debate goes on; the issues are complex, but a consensus is emerging.BMJ: British Medical Journal, 326(7392), 725. Eyal, N., Hurst, S. A., Norheim, O. F., & Wikler, D. (Eds.). (2013).Inequalities in health: concepts, measures, and ethics. Oxford University Press. Flite, C. A., & Harman, L. B. (2013). Code of ethics: principles of ethical leadership. Perspectives in Health Information Management/AHIMA, American Health Information Management Association,10(winter). Harris, M. D. (2005).Handbook of home health care administration. Jones & Bartlett Learning. Kash, B. A., Spaulding, A., Johnson, C. E., & Gamm, L. (2014). Success factors for strategic change initiatives: A qualitative study of healthcare administrators' perspectives. Journal of Healthcare Management,59(1), 65-81. Langheinrich, M. (2001, September). Privacy by design—principles of privacy-aware ubiquitous systems. InInternational Conference on Ubiquitous Computing(pp. 273- 291). Springer, Berlin, Heidelberg. Marini, M. (2015). Privacy in Archive Health Records.Health Science Journal,9(3). Pinto, A. D., Manson, H., Pauly, B., Thanos, J., Parks, A., & Cox, A. (2012). Equity in public health standards: a qualitative document analysis of policies from two Canadian provinces.International journal for equity in health,11(1), 28. 8
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HEALTHCARE ADMINISTRATION9 Wolf, S. M., Annas, G. J., & Elias, S. (2013). Patient autonomy and incidental findings in clinical genomics.Science,340(6136), 1049-1050. Zakari, N. M., Al Khamis, N. I., & Hamadi, H. Y. (2010). Conflict and professionalism: perceptions among nurses in Saudi Arabia.International nursing review,57(3), 297- 304. 9