ETHICS AND GOVERNANCE2 Executive summary The assignment is on the case study “from bad to worse”. Various ethical theories are discussed. There is a application of AAA decision making model. In the last part, principals, threats and safeguards are being discussed. The assignment is all about application of various ethical theories and models in the business world.
ETHICS AND GOVERNANCE3 Contents INTRODUCTION...........................................................................................................................4 Case Study: From BAD TO WORSE..............................................................................................4 Part A...........................................................................................................................................4 Analyze Mr. Goodrich‘s behavior according to the theory of Egoism....................................4 Analyze Mr. Goodrich‘s behavior according to the theory of Utilitarianism..........................5 Analyze Mr. Arnold’s behavior according to the theory of Utilitarianism.............................5 Analyze Mr. Arnold’s behavior according to the theory of deontology..................................6 Part C...........................................................................................................................................6 Using AAA ethical Decision –Making Model........................................................................6 Part C...........................................................................................................................................7 Using APES110.......................................................................................................................7 CONCLUSION................................................................................................................................9 Bibliography..................................................................................................................................10
ETHICS AND GOVERNANCE4 INTRODUCTION The two managers visit the cabin of the Chief operating Officer. The edgy expressions on their face reflects that there is something bad to convey. As they get into the cabin of their boss, there boss senses that there is something serious in the air. He asks them abruptly that how much is involved. The fearful manager with the stammer in his voice replies $6Million. On listening to the amount, the chief operating officer got shocked and could not believe his ears. The above example reflects the situation where the company got involved in an unethical issue. The unethical issue was the low payment of wages and superannuation by the company to the factory workers. The boss who has an egoist personality did not feel like accepting the company’s mistake to the fair commission as he wants to save his company’s image, most importantly his image. In an organization, many employees have varied working style such as egoistic style of working. These theories are important in deciding the ethical or unethical code of conduct of an employee. The one who is working with egoism is more likely to go for unethical behavior as he has the temptation to surpass any law to get his interest accounted. The one who works with the Utilitarianism philosophy always look for the greatest good. The following essay will be discussing the case” From bad to worse” and will be applying the ethical theories on its situations and will be discussing about the principals, threats and safeguards of APES110. Case Study: From BAD TO WORSE Part A Analyze Mr. Goodrich ‘s behavior according to the theory of Egoism Egoism is the theory of being concerned about one’s needs and wants. It is about being bitten by the bug of self-interest(Slote, 2011). Individuals plagued with the egoism are mostly ignited by their personal visions of achievements. There are two types of Egoism. The one is descriptive and the other one isnormative. The descriptive egoism means that it is normal for the human to be motivated by their desires, as it is what motivates them. The normative egoism means the person should remain motivated without any reason. Mr. Goodrich behavior reflected in the case study conforms to the theory of egoism. His attitude of boastfulness, as he seated himself on Mahogany desk and his impossibly large decorated office reflects his desire to be
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ETHICS AND GOVERNANCE5 acknowledged distinctively. In a case study, it was specified that he was given the called “whatever it takes guy” who is ready to go to any limits to achieve the targeted profits. This kind of attitude of crossing any limits whether it is good or bad is depictive of highly egoism behavior. When the two managers went inside the cabin of Mr. Goodrich, they were trembling with fear, which suggest that Mr. Goodrich’s lack of understanding with his employees. The lack of understanding is usually the trait of egoist people. When Mr. Arnold explains, he the situation of the union demanding around $6 million for the underpayment exploitation by the company on factory workers and he referred the name of Mr. Amanda, telling that he researched about the issue. Mr. Goodrich got furious and fired Amanda. His action of firing Mr. Amanda reflected his philosophy of simply thinking about his goals. As he would be questioned for the fine levelled on the company. On Mr. Goodrich advice, Mr. Arnold presents him with the two options of coming out from the situation the first one was ignoring the problem. The second one was to accept the fault to the fair commission and ask them to grant them some form of excuse the second option made Mr. Goodrich angry. This whole scenario reflected the egoism behavior of Mr. Goodrich, as he was not concerned about the interest of the exploited workers. Analyze Mr. Goodrich ‘s behavior according to the theory of Utilitarianism Utilitarianism theory is about being concerned about the largest section of the society. It is taking a right decision in doing the largest good to the society(Riley, 2019). It focuses on promoting overall happiness and rejects the idea of causing harm(Riley, 2019). Mr. Goodrich behaviordoes not conform to the theory of Utilitarianism, as he was not concerned about doing the largest good to the society. The only concern of Mr. Goodrich was to serve his own greatest interest while else was secondary to him. Initially in the first part of the case study, the Mr. Goodwill desires to maintain the tough person image in the company by cutting any corners to achieve the profits. The focus of Goodwill was not to serve the highest interest of the company but to show himself as a ingenious and tough man of the company. As Mr. Arnold and Amanda, bring him the case of the underpayment of the factory workers. He got furious and fired Mr. Amanda. He used various bad words to both the managers in their involvement in the case. This shows that he was not concerned of the greatest good of the company’s stakeholders. The next day, Mr. Arnold presents to him the two options, the first was to ignore the situation and the
ETHICS AND GOVERNANCE6 second one was to accept the mistake to the Fair Commission. On second option, Mr. Goodrich got furious, as the second option would undermine the image of the company. This shows that he was concerned about the greatest good of the company but it was because his interest was linked to the company. Analyze Mr. Arnold’s behavior according to the theory of Utilitarianism Mr. Arnold who is the account manager at some parts of the case study conforms to the theory of Utilitarianism. Initially, Mr. Arnold brings the concern to Mr. Goodrich despite knowing the egoism personality of Mr. Goodrich. This reflects his interest towards caring for the largest good of the people. As an accountant, he would have dismissed the case without considering it. His bold attitude to discuss it with Mr. Goodrich speaks everything. As the matter goes on, Mr. Goodrich asked Mr. Arnold to come up with the solution. He presented to him two solutions; the first one was not to consider the case while the second one was to accept it genuinely. His reflection of the second case expresses his desire to do the good. As an account’s manager, he had no other option except to listen to Mr. Arnold, as he was the Chief Operating Officer of the company, going against him means losing on to one’s career. As Mr. Goodrich got furious on looking at the second option, he asked Mr. Arnold to delete all the files of this report so that no one I the company gets to know about the issue. After listening to Mr. Goodrich’s order, he could do nothing but to a step back and do it. The position of Mr. Arnold did not allow him to revolt his boss’s decision so it could be concluded that Mr. Arnold conforms to the theory of utilitarianism but the full conformation would take place if he had the bravery to go against the tide to lose the job. Analyze Mr. Arnold’s behavior according to the theory of deontology The theory of deontology states that an action is considered good or bad according to the set of rules provided to him(Landau, 2007).For example cheating a friend just to save him is not a right action as it involves morally unjust action, which is cheating. Mr. Arnold behavior did not conform to the theory of deontology. In his ethics, Mr. Arnold was flexible. He did not stick to the actions completely. As Amanda was fired, he advised Mr. Arnold to take care of his job by
ETHICS AND GOVERNANCE7 giving him a good solution in the report, the advice was accepted by Mr. Arnold. This reflects his flexibility with the solution. Even in the report, the two options were provided; the first one was ignoring the problem completely. This shows that Mr. Arnold was not dedicated for the ethical action. Mr., Goodrich asked Mr. Arnold to delete the reports, he agreed on it that did not revolt or presented his stand on the issue. This shows that Mr. Arnold did not conform to the issue. Part C Using AAA ethical Decision –Making Model Mr. Goodrich has to apply AAA Ethical Decision-making model to arrive at an ethical decision. AAA ethical decision model is seven step process to be followed to arrive at a right and ethical decision(. Lewis, 2018). Facts of the case- The company is being pressurized by the labor unions to compensate the issue of underpayment of factory factors for the last two years with the amount of $6 Million. Mr. Goodrich is the chief operating officer of the company and Mr. Arnold is bringing issue of underpayment to notice. Unethical issue in the case- The company for two years had exploited the rights of the factory works by paying them less wages, superannuation and leaves. The rights of the workers had been undermined and the issue has to be resolved as the factory workers are the stakeholders of the company. Moral principles related to the case- It is the moral duty of the company to care of the rights of those stakeholders associated with it. Any kind of the violence by the company on its stakeholders is a crime on the part of company. The unethical act committed had to be resolved in no time. Alternative course of Actions- The issue has two alternatives. The first alternative is not giving heed to the problems of unions and giving them false hopes of making their future better. The second alternative is
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ETHICS AND GOVERNANCE8 acceptance of the issue by the company in front of the Fair Commission and requesting banks and Fair commission to give them some more time to resolve the issue. Associating moral principles with alternatives- Applying the first alternative with the situation is not a right thing to do as it will going to exploit the rights of the factory workers. It is morally an unethical action. The second option is right as it will assuage the violations on factory workers in previous two years and will also give the company the time to arrange the money from the banks thus reducing the chances of bankruptcy for the company. The impact of the decisions taken- The first alternative will be a risky one as there are chances that the Union might revolt again and the next time, it might involve media coverage thus undermining the company’s image. The second option would have positive consequence as it will resolve the issue of the labor unions and would also give some time to arrange the money thus helping the company to get out of insolvency. The decision taken- Mr. Goodrich would more likely to go for option second as it is the ethical option where the rights of the factory workers will be protected and the company will not go bankrupt. Part C Using APES110 APES 110 are the guidelines, which are issued by the Australian Accounting Professional and ethical standards board to be followed by professional accountant of Australia and New Zealand(CPA Australia, 2019). Themembers for whom following the guidelines are mandatory are the one registered under the institute of Charted Accountants in Australia. These guidelines are important to professionalize the CPA members so that they do not go for any unethical conduct. The APES 110 has principals that include principals of Integrity, Objectivity, and
ETHICS AND GOVERNANCE9 professional competence and due care, Confidentiality and professional Behavior(Gabbitas, 2010). The first principal, which is integrity, states that a professional accountant conducting a business with his clients must be honest and truthful(International Federation of Accountants , 2019). The accountant should value honesty the most. Any kind of dishonesty should not be tolerated. He should be straightforward with the facts and situation of the issue. The second principal is of objectivity that states thatthe professional accountant must never involve his emotions, partiality, and stereotype to the issue as it will not solve the complicate the issue. The accountant must see the issue with clear eyes keeping aside all the other troubling emotions. The third essential principal is of Professional competence and due care which states that the knowledge which the accountant has so far accumulated must be applied with care by ensuring that the client is given a good professional service(Trung, 2015).The Fourth principal is of confidentiality, the confidentiality means keeping secrets, it is responsible of a CPA member to never leak the confidential information of the client to the third party. As the confidential information have important things related to the client and the company involved in it. Any leakage could be detrimental for both the parties. The last important principal is of professional behavior. The professional behavior means taking in account one’s behavior when dealing with the client(. Thoms, 2008). Any kind of indiscipline or disrespectful behavior to the client must be avoided at all cost. It is the responsibility of the accountant to provide services to the client in a respectful manner. These are the principals of APES 110. In this part, Mr. Arnold has been considered a member ofCPA who is obliged to follow the mentioned principals of APES 110. It is a mandatory requirement from Mr. Arnold to follow the principals diligently. The APES 110 also has threats, which a professional accountant comes across in his professional life(Jaber & Mohammad, 2016). The specified threats are useful for the CPA member to track whether their actions are justified or not. The threats are Self-interest, self- review, Familiarity, intimidation and advocacy.The first threat is self-interest threat means sometimes the accountants are over-taken by their personal interest or motives. They find following their interest better than responding to the Public interest(Johari, Mohd‐Sanusi, & Chong, 2017). The example of this as Mr. Arnold took his steps back from the issue as he got threatened of losing his well-paid job. The second important threat is self- review threat which
ETHICS AND GOVERNANCE10 states that it is important for the CPA members to continuously introspect their actions whether they are within the APA 110 guidelines or not . The lack of introspection leads to various dishonest dealings with the client. In the case study, Mr. Arnold was asked by Mr. Goodrich to keep the issue of underpayment confidential, as it will hamper the company’s image, Mr. Arnold did not revolt to the decision which shows is acceptability of keeping it a secret. The third most important principal is of Familiarity. The principal of familiarity states that client and the professional understandings in the company leads to good relationship between them(Brown, Hays, & Stuebs Jr, 2016). The good relationship obstructs the right judgment of the accounting professional. The professional gets carried away with the emotions of love and affection for the client. This kind of threats leads to the blurred judgment by the CPA member. In the case, the familiarity between Mr. Goodrich and Mr. Arnold worked in the same company so chances are they might be sharing a good connection in the past. The good connection between them might have obstructed the right judgment of the Mr. Arnold. The fourth threat is Intimidation means the professional could be threatened to act in a certain way by negatively pressurizing him. The negative pressurization could be a loss of job, position, bonus or salary or it could be something heinous(Löfgren Nilsson & Örnebring, 2016). The negative pressure makes him to forget the principals related to the APES 110 and to follow the client. In the case, Mr. Goodrich who is a powerful authority in an organization negatively threatens Mr. Arnold by telling him that if he does not follow his order of keeping the issue confidential then he would be fired from the job in such a way that no company would lend him the job again. The fifth threat is Advocacy. The Advocacy threat is all about supporting the client’s recommendations. It is about acting as a salesperson of the client and achieving the goals of the client. Whatever the client says whether it is ethical or unethical needed to be achieved. In the case, Mr. Arnold had advocated the idea of Mr. Goodrich to keep the issue of underpayment of factory workers confidential. These are the threats, which the CPA member might face, in his professional care. There are some safeguards, which can be applied. There are three levels of safeguards. The first safeguardincludes being strong on one’s ethical principles and not let the environment overtake it(Kris, 2019). In the case, Mr. Arnold could have utterly denied to keep the information confidentialinstead, he should fearlessly convince about the ethical option. The second level
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ETHICS AND GOVERNANCE11 could be consulting the, rules, regulations and the policies of the company to get out of the problem. In the case, Mr. Arnold should have approached the company’s policies regarding the union labors and should put it forth on the table of Mr. Goodrich. The last level of the safeguard is when nothing works it is important to disassociate oneself with the company(Wheeler, 2018). It is better for Mr. Arnold to disassociate with the company. CONCLUSION At the times the organization faces with the ethical crises. It is essential for the company to look ethical crises with the serious note. The negligence of issues arising out of ethics could undermine the image and the profitability of the company. One can arrive at the ethical decision through using various models, which include AAA ethical model of decision-making. The AAA ethical decision-making is one of the easiest ways of arriving at an ethical decision, if such ethical decision-making models are applied in an organization then there would be less of unethical cases. The APES110 guidelines application in the company can be helpful in ethical financial working of an organization. As many of the financial frauds can be avoided with its genuine application in the organization. The elaborative descriptions of the principals, threats and safeguards help in management of the tough financial situations which arise in the organization. The guidelines will initiate the honest dealing between the stakeholders of the company thus leading to the ethical environment.
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