This article discusses the formal IT governance framework of Telstra, the Australian standard for fulfilling ICT task, compliance or legislation for fulfilling ICT task, and the ACS code of ethics and professional conduct. It also includes a discussion forum on ethics, professionalism and governance.
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Running head: ETHICS, PROFESSIONALISM AND GOVERNANCE Ethics, Professionalism and Governance Name of the Student Name of the University Author’s Note:
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1 ETHICS, PROFESSIONALISM AND GOVERNANCE Table of Contents Question 1..................................................................................................................................2 Question 2..................................................................................................................................3 Question 3..................................................................................................................................5 Question 4..................................................................................................................................6 References..................................................................................................................................7
2 ETHICS, PROFESSIONALISM AND GOVERNANCE Question 1 Formal IT Governance Framework of Telstra The control framework is the data structure, which categorizes as well as organizes the internal controls of the company. These internal controls are procedures or processes and it helps in the proper creation of business values and the minimizing the risks. The governance framework of Telstra significantly plays the most important and integral role to support their business and even to help them in delivering their strategies1. This governance framework provides the basic structure to Telstra by which the strategy as well as business objectives are set and the performance is being monitored and risks are managed. The framework also involves the clear understanding of accountability and decision making within the business and then provides guidance on the behavioural standards. The major advantage of the IT governance framework of this organization is that it involves open, timely and clear communication with the shareholders. It also includes the clear delegation and robust system of risk management or assurance. Telstra values, policy framework and codes of conduct are also provided here for the core purpose of achieving the strategy. A skilled experienced, independent and diverse board are suited for the major requirements in Telstra2. The IT governance policy comprises of purpose, rules of IT governance, the key principles, and imperial information technology governance framework, responsibilities of the organizational employees and finally the proper implementation of the policy. The key principles of this policy mainly includes business alignment and enablement, operations performance, sourcing, supplier performance management, business continuity or disaster recovery, security and finally compliance. 1Noddings, Nel.Caring: A relational approach to ethics and moral education. Univ of California Press, 2013. 2Fromm, Erich.Man for himself: An inquiry into the psychology of ethics. Routledge, 2013.
3 ETHICS, PROFESSIONALISM AND GOVERNANCE Question 2 Situation Involving Australian Standard for Fulfilling ICT Task ICT or information and communication technology is the extension of information technologyorIT,whichmajorlystressesonthesignificantroleofseveralunified communications as well as the proper integration of computers, enterprise software and telecommunications3. The users get the access to eventually store, manipulate and transmit the relevant information. The major or the most important feature of this information and communication technology is that it maintains standards for all countries or organizations. However, there are some situations, where these standards are not fulfilled and the particular organization or individual undergoes unethical deeds and are hence become parts of the unethical works4. Ihadfacedsimilarsituationwhilecompletingmyinternshipinarenowned organization. I was assigned for an ICT task and checked that the task was not ethical and are not following work ethics or standards. I immediately took account of the Australian Standard of AS 8015 (2005), which the standard for Corporate Governance of ICT. This particular corporate governance of information and communication technology is the system, through which the current as well as the future utilization of information and communication technology is being directed or controlled. I even evaluated and directed the plans for using information and communication technology to support my ICT task and achieve success. Since, the policies or strategies are properly included in this specific standard of AS 8015 (2005), it was quite easier for me to complete my task professionally and ethically. Finally, I ensured that my task is conforming every organizational formal rule. 3Peters, Richard Stanley.Ethics and Education (Routledge Revivals). Routledge, 2015. 4Niebuhr, Reinhold.Moral man and immoral society: A study in ethics and politics. Westminster John Knox Press, 2013.
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4 ETHICS, PROFESSIONALISM AND GOVERNANCE Question 3 Situation Involving Compliance or Legislation for Fulfilling ICT Task Information and communication technology is the proper convergence of telephone networks or audio visual networks with the computer networks with the help of link system or single cabling5. The unified system of signal distribution, cabling and signal management are easily demonstrated with this information and communication technology for the purpose of merging the telephone networks with the system of computer network. Legislation or compliance is required for each and every information and communication technology task and hence is termed as legal and ethical in respect to the others6. While working in the previous organization, I have faced a similar situation. I had to complete a task of information and communication technology and I had to complete it after following each and every law or regulation. However, I saw that one of the members of the organization that involved some of the illegal activities and actions. Being a responsible and ethical staff of the company, it was my duty to maintain law and ethics in work. I took into accounttheICTGovernmentPolicyofAustraliangovernance.Thisparticularpolicy articulates the principle to conform to every legal, industry, statutory, regulatory as well as internal compliance requirement and obligation in comparison to the utilization of ICT to complete any task. This policy defines the scope or context of authorities, which are obliged to adhere to the entire ICT contract, standard, policy and notification of the government. I also promoted the compliance culture for supporting the corporate governance of ICT and thus my problem was resolved. 5Crane, Andrew, and Dirk Matten.Business ethics: Managing corporate citizenship and sustainability in the age of globalization. Oxford University Press, 2016. 6Nussbaum, Martha C.The therapy of desire: Theory and practice in Hellenistic ethics. Princeton University Press, 2013.
5 ETHICS, PROFESSIONALISM AND GOVERNANCE Question 4 Discussion Forum The ethics, professionalism and governance are the three major requirements for all organizations or countries. The first and the foremost requirement of ethics is ACS code of ethics and professional conduct7. The ACS code of ethics are as follows: i)The Primacy of the Public Interest: In this particular code, three clauses are to be violated. These three clauses are raising with stakeholders for any conflict, preserving integrity,utilityandcontinuityofICTandpreservingprivacyandconfidentialityof information. ii)The Enhancement of Quality of Life: In this particular code, the enhance of the quality of life is to be maintained for those, who are directly affected by work. iii)Honesty:Asperthiscodeofethics,thepersonshouldbehonestinthe representationofknowledge,skills,productsandservicesandhenceworkcouldbe completed easily8. iv)Competence: The specified person should work competently as well as diligently for every organizational stakeholder. v)ProfessionalDevelopment:Theindividualwouldenhancetheprofessional development with all other staffs and workers. vi)Professionalism: As per this specific code, the individual would enhance the integrity of the society as well as respect the other members properly. 7Fromm, Erich.Man for himself: An inquiry into the psychology of ethics. Routledge, 2013. 8Peters, Richard Stanley.Ethics and Education (Routledge Revivals). Routledge, 2015.
6 ETHICS, PROFESSIONALISM AND GOVERNANCE References Crane, Andrew, and Dirk Matten.Business ethics: Managing corporate citizenship and sustainability in the age of globalization. Oxford University Press, 2016. Fromm, Erich.Man for himself: An inquiry into the psychology of ethics. Routledge, 2013. Niebuhr,Reinhold.Moralmanandimmoralsociety:Astudyinethicsandpolitics. Westminster John Knox Press, 2013. Noddings, Nel.Caring: A relational approach to ethics and moral education. Univ of California Press, 2013. Nussbaum, Martha C.The therapy of desire: Theory and practice in Hellenistic ethics. Princeton University Press, 2013. Peters, Richard Stanley.Ethics and Education (Routledge Revivals). Routledge, 2015.