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Evaluation Of Negotiation Skills | Report
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Added on 2020-01-16
Evaluation Of Negotiation Skills | Report
Added on 2020-01-16
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NEGOTIATION
INTRODUCTIONNegotiation is the method which is used by people to settle their differences. Anagreement can be formed after proper discussion between two parties. In the moderntechnological era people know difference between two company’s products and they buy thefinal goods after discussing with the person regarding price and quality (Eco, 2013). Fornegotiating with others, people must have sufficient skills so that individual can make otheragree. Present report will critically evaluate the statement that whether negotiation skills aresame where-ever they are practiced or not. Main BodyAccording to Swann Jr and Bosson, 2016 negotiation is the process that is not reservedfor any skilled diplomat, sales person or advocate. It is something which is done by everyonealmost daily (Swann Jr and Bosson, 2016). Dialogues between two parties related to any subjectmatter is very common, it can be of different types such as distributive, integrative, etc. Individual acts as an advocate and look for the benefits of their parties. Advocateconversation on the topic in such manner that favorable outcome can come out. Whereas salesperson does negotiation with the customers so that individual get agreed to buy the products ofthe company. Negotiation skills are same everywhere they are practiced. All people discuss orbargaining on the subject in such manner so that they can be on the profitable position. Campbell, 2015 has argued that it is not always same, author has argued that high levelpeople like sales managers, reputed advocate do not negotiate on the topic (Campbell, 2015).They have fixed argues on the subject matter. That depends upon situation to situation. Ifpractices are of low level ten high negotiation skills are required whereas if it is done on highlevel then no dialogue takes place. Thus, it can be said that it is not always same in practices. As per the view of Hartman, 2015 person has to listen carefully while doing negotiation,individual has to clarify the issues (Hartman, 2015). If opponent is right then there is no need tonegotiation with the person. For example if sales person is offering the quality product at rightprice then customers needs not to discuss much on the topic. They can easily buy the products.Whereas if there is high difference between quality and offered price then they can do bargainingon this, so that both can get benefited. So it is not always same that completely depends upontype of conversation and place.
On other hand Frings, Parkin and Ridley, 2014 has argued that for doing negotiation onthe topic people must have strong interpersonal skills, with the help of this individual will beable to make other understand (Frings, Parkin and Ridley, 2014). For that it is necessary to givestrong argument on the topic and clear evidence so that results can be come out in own favor.But if the person is having poor interpersonal skills then individual will not be able to make otherunderstand that would give results again the person. According to Keizer and et.al, 2017negotiation skills are same everywhere but individual has to apply these in different ways(Keizer and et.al, 2017). That depends upon person to person and level of conversation. In thisrespect people has to understand the point of view of others and accordingly person has topresent own self in front of others. So it is completely depends upon person and place that inwhat direction negotiation are required. Gardi and et.al, 2013 has argued that in the banking industry customers come in thebranches, they deposit their money but do not negotiate for interest rates, whereas when personinvest its money in share market then people do negotiation at high level (Gardi and et.al, 2013).At that time person things to get high return but in banking investment individual knows thatinterest rate are fixed to no need to discuss on the topic. So negotiation skills are not sameeverywhere that depended upon kid of place and situation. According to Holmegaard, Madsen and Ulriksen, 2014 negotiation skills are basically notsame that much more depends upon the aim and objective and type of urgency. In the courtadvocates discuss on the case they argue with the judge for the welfare of their clients(Holmegaard, Madsen and Ulriksen, 2014). Here advocates required high level of negotiationskills so that person can convince the judge. On other hand when same person has to act as salesperson then individual will not require discussing much because company has set the product'sprices so the person can not sell the products at high or low price. In that condition people willnot require that much negotiation skills. Thus, it is not always same that varies from person,position and situation. As per the view of Gardi and et.al, 2013 dialogue depends knowledge and skills of thepeople, if the person is having high knowledge about the subject matter then individual will beable to put its point of view strongly, whereas if the person is not having good information thenperson will not be able to justify their views and thus results will not be in favor of the individual(Gardi and et.al, 2013). For example if sales person does not have proper knowledge and in
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