PSYCHOLOGY Introduction The adaptive use of cognition has been the focus of the studies on intelligence for several decades in the past. The assessment of other encompassing approaches for better understanding of intelligence was suggested by theorists. The very first use of the term ‘emotional intelligence’ was made by Salovey and Mayer (1990), where the expressions ad experiences of emotions were reviewed as a domain of intelligence. Emotional intelligence, as defined by Schutte et al. (1998), is the ability of an individual to know someone’s emotion and understand them. The ability to identify emotions determines intrapersonal intelligence and ability to understand emotions determines interpersonal intelligence. Emotional intelligence contains several adaptive abilities, which includes regulation of emotion, expression and appraisal of emotion and use of emotion for problem-solving. The initial scales to measure the concept of emotional intelligence were Bernet’s Style in the Perception of Affect Scale and the Bar-On’s Bar-On Emotional Quotient Inventory, both from the year of 1996. The other scalesrelevant to the field of emotional intelligence in the past were the Trait Meta Mood Scale and Toronto Alexithymia Scale. Toronto Alexithymia Scale measured the difficulties in identification and proper description of feelings whereas, Trait Meta Mood Scale measured the mood repairs, clarity of feelings and attention to feelings. The development of Schutte Emotional Intelligence Scale was influenced by the previous scales that measured several different aspects of emotional intelligence. It included optimism, impulse control, happiness, stress tolerance, flexibility, reality testing, problem- solving, interpersonal relationships, empathy, independence, self-actualisation, self-regard, emotional self-awareness, and assertiveness. Schutte et al. (1998) initially developed as 62 items, five-point response scale, where each of the items, within the model framework, reflected an adaptive inclination towards emotional intelligence. Post completion of the study where the participants rated themselves using the response scale, the researchers finalised
PSYCHOLOGY down to a 32-item scale that covered all the portions of the conceptual model developed by Salovey and Mayer in 1990. Expression and appraisal of emotion constituted to 13 items in the scale, regulation of emotion category constituted 10 items, and use of emotion for problem-solving category constituted the rest of the 10 items. Discussion Several different tests conducted to measure the reliability and validity of the scale included internal consistency replication, predictive validity, test-retest reliability, and discriminant validity. An excellent psychometric property will determine the Schutte emotional intelligence scale to reliable and valid. Schutte et al. (1998) examined the psychometric properties, where internal consistency showed 0.87 Cronbach’s alpha, test- retest reliability was 0.78, and predictive value stood atr= 0.32. In the study conducted by Mackay & Cramer (2017), the researchers focused on finding a relationship between the predicting variables that includes emotional intelligence. The research findings concluded that emotional intelligence was associated with constructive communication patterns in males and was mediated by communication in female heterosexual couples. This study also reviewed the reliability of the Schutte Emotional Intelligence Scale, where the internal consistency has Cronbach’s alpha score of 0.857 on all standardised items. This result complies with the results from the Schutte et al. (1998) study and states that the scale has right internal consistency. In another study conducted by Cakan et al. (2005), which was based on the Turkish employees, the researchers reported Cronbach’s alpha of 0.88, showing the right internal consistency and high reliability. All of the three studies and their research findings are consistent with each other and are crucial in concluding the statement that the Schutte Emotional Intelligence Scale developed by Schutte et al. (1998) has sufficient psychometric properties and has right internal consistency. Thus,
PSYCHOLOGY the use of the scale to assess emotional intelligence of an individual will help in reliable and valid data collection and analysis. There are several critical limitations associated with the Schutte Emotional Intelligence Scale. These include the self-reporting characteristic of the data collection using the scale, which deters the credibility of the data as it is vulnerable to social desirability motives. The scale is less likely to reflect the actual levels of functioning of emotional intelligence. It is more focused towards reflecting the perceived functioning of emotional intelligence and heavily relies on the ability of a person to self-assess and present insight & knowledge on their abilities. In the study conducted by Mackay & Cramer (2017), the sample population consisted of only heterosexual couples, who were mostly undergraduate students, indicating their young age. These couples lived in a separate home with their partners, thus generating a different emotional state of mind than other subjects. Such sample population has very limited generalisability, and the results do not apply to other sections of the population, such as homosexual couples.
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PSYCHOLOGY References Bar-On, R. (1996a). The Emotional Quotient Inventory (EQ-i): A test of emotional intelligence. Toronto: Multi-Health Systems. Bernet, M. (1996). Emotional intelligence: components and correlates. Toronto: Annual Convention of the American Psychological Association. Cakan, M. (2005). Adaptation of an Emotional Intelligence Scale for Turkish Educators.International Education Journal,6(3), 367-372. Goleman, D. (1995). Emotional intelligence. New York: Bantam Books. Mackay, S., & Cramer, K. (2017). Communication as a Mediator Between Personal Characteristics – Five-Factor Personality Traits, Emotional Intelligence, Self Disclosure – and Romantic Relationship Satisfaction.Journal of Interpersonal Relations, Intergroup Relations and Identity,10, 10–24. Salovey, P.. & Mayer, J. D. (1990). Emotional intelligence. Imagination, Cognition and Personality, 9, 185-211. Schutte, N.S., Hall, L. E., Haggerty, D. J., Cooper, J. T., Golden, C. J., & Dornheim, L. (1998). Development and validation of a measure of emotional intelligence.Personality and individual differences,25, 167-177.