3 BUSINESS PROCESS MANAGEMENT Bibliography Huber, J., Polančič, G., Kocbek, M. and Jošt, G., 2018, July. Towards the Component-Based Approach for Evaluating Process Diagram Complexity. InInternational Symposium on Business Modeling and Software Design(pp. 260-269). Springer, Cham. Jošt, G., Huber, J., Heričko, M. and Polančič, G., 2016. An empirical investigation of intuitive understandability of process diagrams.Computer Standards & Interfaces,48, pp.90- 111. Kalenkova, A.A., van der Aalst, W.M., Lomazova, I.A. and Rubin, V.A., 2017. Process miningusingBPMN:relatingeventlogsandprocessmodels.Software&Systems Modeling,16(4), pp.1019-1048. Krumeich, J., Mehdiyev, N., Werth, D. and Loos, P., 2015, October. Towards an extended metamodel of event-driven process chains to model complex event patterns. InInternational Conference on Conceptual Modeling(pp. 119-130). Springer, Cham. Kumar, A., 2018.Business process management. Routledge. Pliego Marugán, A., García Márquez, F.P. and Lorente, J., 2015. Decision making process via binary decision diagram.International Journal of Management Science and Engineering Management,10(1), pp.3-8. Shukla, N., Keast, J.E. and Ceglarek, D., 2017. Role activity diagram-based discrete event simulation model for healthcare service delivery processes.International Journal of Systems Science: Operations & Logistics,4(1), pp.68-83. Wautelet, Y. and Poelmans, S., 2017, February. Aligning the elements of the RUP/UML business use-case model and the BPMN Business Process Diagram. InInternational Working
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