Events Agency Credentials Document

EMG + 61 3 9427 9494 | emgevents.com.au / 71
Credentials Document
EVENTS AGENCY
About Us
EMG is an events agency that consistently builds and delivers seamless events that are challenging the
status quo of the Australian events industry.
Guided by a relationship oriented approach we work proactively with our clients to deploy pioneering
solutions that align with their unique business landscape, brand image and event goals.
Our strategic end-to-end approach from initial engagement, through delivery, right down to the wrap up,
allows EMG to provide genuine return on investment for our clients.

EMG + 61 3 9427 9494 | emgevents.com.au / 72
Credentials Document
EVENTS AGENCY
Quality Assurance and Management
At EMG we pride ourselves on the customer experience. We understand that in events, you can’t come
back and do it tomorrow. It has to be right the first time. The expectations of an attendee differ to
that of a key stakeholder, so we tailor our approach to create the best outcome for each unique event
component.
We want to learn and gain an understanding upfront. Any challenges or shifts we face will be dealt with
seamlessly and efficiently.
Our passion to create a great customer experience through our processes, has led us to become a QA
certified company. Our clients can be guaranteed that we have the right Processes in place, the correct
Policies and the Passion to deliver.
We’re not about processing your event, we’re about understanding it. The better we understand who you
are and who your audience is, the better equipped we are to provide the service they want and expect.
Global Certification Pty Ltd
Quality Management System Certified
AS/NZS ISO 9001:2008 Registration Number: 216
jas-anz.com.au/register216
EMG Quality Certified
Industry Affiliations

EMG + 61 3 9427 9494 | emgevents.com.au / 73
Credentials Document
EVENTS AGENCY
Clean Energy Week
“EMG has a genuine care for its clients and steps
up to all challenges and requests enthusiastically.
They saved us a great deal of time and delivered
exceptional returns on our investment. EMG’s
strategic thinking, management systems, digital
know how and innovative designs made the event
the first class experience it is now known for.”
Sasha Pell, Event Manager
Clean Energy Week
Susan Alberti Charity Ball
“Just a quick note to say congratulations on what
was a wonderful and successful event. It was
a privilege to be a part of the night and watch
your visions come alive. From the feel of the
room and also the numerous comments from our
supporters, it was a hit on all accounts.
That said, thank you so much for making the night
one to remember for our guests. Your team is
wonderful and has so much to be proud of.”
Kallie Blauhorn,
Development Manager – Victoria
Juvenile Diabetes Research Foundation
G-Force
“Peter challenges us to grow our event, stay on
top of industry trends and deliver creative, fresh
and innovative events. With EMG’s support we
are assured that we are giving our delegates an
event that will be well remembered, while they
look forward to next year’s event.
We have always found Peter and the EMG team
to be professional, dedicated, knowledgeable
and flexible. We find it a pleasure to work with
the EMG team.“
Jeanette Hardacre, Senior Marketing Manager
Genesys Laboratories Australasia Pty Ltd
Toyota Sales Society
“EMG have always exceeded our high standards
in numerous aspects of event planning which
include:
budgeting, entertainment and invitation
management, theming, production, onscreen
design, venue sourcing, supplier sourcing and
management, producing and distributing event
operation sheets and script writing.
We have been working with EMG for several
years now and as a result of their expertise
and creativity, have been able to achieve first
class results.”
Nathan Budge,
Sales and Guest Experience Manager,
Toyota Motor Corporation Australia Limited
Client Testimonials