Practice Management and Administration
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Added on 2020-01-07
Practice Management and Administration
Added on 2020-01-07
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TUTORIAL ACTIVITY WORKBOOKWORKBOOK 3 OPERATIONS AND CULTUREOn completion of Tutorial Activities for workbook 3 Operations and Culture, please email directly to yourLecturer/Assessor. This workbook containing activities 24-30 (Workbook 3 – ‘Operations and Culture’), must be completed, as anessential component of your assessment plan, and is required to be completed before you sit your final examassessment.Please note that areas in green are for assessors onlyNo part of this workbook may be reproduced by photocopying or any other means without written permissionfrom the Australasian Academy of Cosmetic Dermal Science.
AACDS WORKBOOK COVERSHEETPlease submit to your AACDS lecturer.Unit 1.4 Practice Management and Administration Course(Please select)10510NATAdvanced Diploma of Cosmetic Dermal Science 52709WAGraduate Diploma of Cosmetic Nursing X52707WAGraduate Diploma of Dermal Therapies 51107WADiploma of Management (Medispa Practice)AACDS ASSESSMENT POLICYAssessments Marked “Competent” or “Not Yet Competent”:1.Must be completed by the due date specified in the student manual for each corresponding unit.2.If a student fails to meet the due date as specified, this may incur additional fees to extend unit access. 3.If a student consistently achieves “Not Yet Competent” and demonstrates poor performance in all assessments, AACDS reserves the right to terminate the student’s enrolment for the corresponding unit.Graded Assessments/Exams: 1.Must be completed by the due date specified in the student manual for each corresponding unit.2.A student will have the opportunity to resit a failed assessment, however on the second attempt the pass mark will increase by 10%.3.If a student fails on the second attempt, the student must re-enrol into the failed unit at the current full-feeGRA DE (IFAP P LICA BLE): Competent x Not Yet Competent Please Resubmit this Assessment by: ASSE SSME NT FE E DBA CKFRO M LE CTU RE R:Please review activity 25 and 28(4)CO MP LE T IO NO FA LLT UT O RIA LA CT IVIT IE S: Yes NoRE CO MME NDA T IO NTOSITFINA LE X A M Yes NoASSE SSO R’S SIG NAT U RE:DAT E:AUSTRALASIAN ACADEMY OF COSMETIC DERMAL SCIENCE ©2015Version 1.0 2Data/Curriculum/Unit 1.4 / Assessments/Workbooks/Workbook 3
ACTIVITY 24 SUPPLIER DETAILSComplete the worksheet using information found in the example of suppliers’ terms of trade document(Ultraceuticals) on page 5 and 6. Additional research may be necessary to complete this activity.INSTRUCTIONSComplete the sheet below using information from your organizations product suppliers or information found in the example of supplier’s terms of trade document. Additional research may be necessary to complete this activityQuestion 1x Yes NoHow long has this supplier been operating? The supplier firm ULTRACEUTICALS pty ltd has been operating from 1991.Question 2x Yes NoAre they local, interstate or international? The organization operates in local as well as in the international market. Question 3x Yes NoHow well know is their product? The skin care products of the company are used by millions of consumers across various nations including AUSTRALIA,RUSSIA, HONGKONG, GREECE AND NEW ZEALAND Question 4x Yes NoWhat types of businesses do they supply? ULTRACEUTICALS is leading Cosmeceutical brand and they supply products to various skin care clinics, plastic surgeonsand dermatologists. They also render products to Beauty therapists and salon owners. Question 5x Yes NoWhat are their terms of trade? As per the terms and conditions of the company payment needs to be done within 30 days of the invoice date. If the debt of the applicant business becomes overdue for 60 days than interest at the rate of 1.5 % will be charged on all the over dues. Minimum opening order value is $2,500 and minimum ongoing order value is $300. free postage and handling is provided when order exceeds $500. 30-day account is available for approved customers and RRP is also rendered which includes 45% profit margin.Question 6x Yes NoWhat is the mark up? The company offers 85 % markup on wholesale price.AUSTRALASIAN ACADEMY OF COSMETIC DERMAL SCIENCE ©2015Version 1.0 3Data/Curriculum/Unit 1.4 / Assessments/Workbooks/Workbook 3
Assessor’s comments AUSTRALASIAN ACADEMY OF COSMETIC DERMAL SCIENCE ©2015Version 1.0 4Data/Curriculum/Unit 1.4 / Assessments/Workbooks/Workbook 3
Question 7x Yes NoWhat support do they offer? Management of ULTRACEUTICAL works with the objective to render quality services to their consumers. A fair and reasonable policy has been formulated by the company for its consumers. The company ensures that all the commodities listed on their website should be currently in stock and pricing of the product is also kept fair and correct. Delivery of the products is done within the time-frames of 30 days. The consumers can take online skin consultation from the experts of the company. Question 8x Yes NoCan they back up claims about their product? The company has formulated a return back policy and if the consumer is not satisfied with the quality of product than all the purchased goods can be returned back to ULTRACEUTICAL within 14 days of purchase. Full refund is offered by the organization to the Question 9x Yes NoWhat training is available? Trained Skincare professionals provide assistance in doing skin diagnosis before purchasing the products of the business. Online SKYPE consultation is also rendered by skin experts of ULTRACEUTICAL. In addition to that trained authorized stockist has been appointed by the firm in selected stores and leading clinics. Question 10x Yes NoIs there a minimum opening order? Yes, the ULTRACEUTICAL firm has set limits for minimum opening order value and it is $2,500.Question 11x Yes NoIs there a minimum quantity of each product ordered? NO there is no limit on quantity of each product order. Question 12x Yes NoAre there samples, testers and promotional material? Are they complimentary or do you have to purchase them?Company provides free skin diagnosis to its consumers before they purchase the products of the company. This is complementary and no charges are taken by the company for this service. Question 13x Yes NoWill they support you with costs associated with marketing their product? YES and free handling and postage on delivery of orders is provided by the company.Assessor’s comments AUSTRALASIAN ACADEMY OF COSMETIC DERMAL SCIENCE ©2015Version 1.0 5Data/Curriculum/Unit 1.4 / Assessments/Workbooks/Workbook 3
AUSTRALASIAN ACADEMY OF COSMETIC DERMAL SCIENCE ©2015Version 1.0 6Data/Curriculum/Unit 1.4 / Assessments/Workbooks/Workbook 3
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