Evolution of Management Theory & Practice

EVOLUTION OF MANAGEMENT
THEORY & PRACTICE

INTRODUCTION
 In the current era of business management, the each enterprise is concerned to build
systematic environment that facilitates sustainable relationship with customers. To bring
the quality commodities the entity needs to manage the quality of commodities and TQM
is one of effective method.

Brief account of TQM
 Total quality management termed out as managerial approach to long term success through
customer satisfaction. In a TQM, the all members within enterprise make participation in
improving processes, commodities, services and culture practices in which they works.
 Benefit of TQM
 The one of the major advancement of TQM is to reduce the cost throughout the
organisation especially within the areas such as scrap, rework, field service and warranty
cost reduction etc.
 Challenges of TQM
 There are some of barrier to TQM and this is consist of factor such as inadequate human
resource management, lack of leadership for quality, ineffective planning, inadequate use
of resources and inefficient customer focus.