(PDF) The Evolution of Urban Transport
Added on 2021-04-24
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Running head: ASPECTS OF UBER SERVICEAspects of Uber ServiceName of the studentName of the UniversityAuthor note
1ASPECTS OF UBER SERVICEIntroductionUber Technology Inc is a ride sharing transportation network that has its headquartersin San Francisco within California and it operates in around 633 cities across the world. Thispopular platform can be used with the help of website or the mobile app (Uber.com 2018).Uber has acted as a pioneer in relation to sharing economy and the changes that have beenbrought about in the universities is referred as “ Uberisation”. Uber makes use of a dynamicpricing model and the prices differ on the basis of projected time along with that of distance.This essay analyzes in detail the advantages and disadvantages of Uber Service and themeasures that can be taken in order to improve the quality of service of Uber.DiscussionUber Technology Inc facilitates connection between the independent contractors( drivers) with that of the riders by the help of an app. The services of Uber cost less than thatof a traditional taxi that signifies the relevance of Uber in the present market. The companyhas been able to experience success and is hence looking forward to expansion. UberTechnologies Inc has been instrumental in providing ride-for-hire services to that of 57countries and to that of 250 countries across the world. The products of Uber are availableunder many brands like that of Uber X, Uber XL, Uber Pop and Uber Taxi (Cusumano 2015).The upgrading of the navigation service with the help of de Carta Mapping Company hasbeen of great convenience for the company.The products of Uber are all based on digital technology. The consumers candownload the app in their smart phones and then use it in order to avail the cab service. Theconsumers can request for that of a drive by making use of the app in order to contact a driver
2ASPECTS OF UBER SERVICEin the vicinity (Brazil and Kirk 2016). The app can help the customers in tracking the locationof the car and it alerts the customer on the event of arrival of the car. The most used service is that of Uber X which is a low-budget option. The drivers make useof their own vehicles in order to transport the passengers. Uber Taxi helps in connecting thelicensed taxi driver to that of the passengers. The Uber Black can be made use of by theconsumers who want to ride in that of a high-end sedan. Uber SUV helps in connecting theusers with that of the SUV’s and Uber LUX provides the most expensive service with that ofluxury vehicles (Wirtz and Tang 2016). The consumers can enjoy the benefit of low-costoptions like that of Uber Pool that provides opportunities to the passengers to share the ridesthat can help in splitting the costs.Cab hailing services like that of Uber has made it easy for the consumers to get a carfrom their location and they can get the car within a very short span of time. In importantcities like that of New York the regulation in relation to the taxi industry has helped inkeeping the cars clean. The credit card of the passengers is linked to that of the account thatdoes not necessitate any cash to be exchanged at the time of payment (Edelman and Geradin2015). The processing of that of the payments need not necessarily be processed onimmediate basis. After the arrival at the destination, the passenger can walk out of the carwithout worrying about any kind of payment. E-mail receipt is sent to the passengers whohave got expense accounts and the customers do not have to track the paper receipts.Once drivers accept the assignment of transporting the passengers, passengers canvery conveniently track the route of the drivers. The passengers can also communicate withthe drivers if such a situation is needed. The unprofessional drivers are sent out because thepassengers can get the opportunity to rate the performance of the driver. Low rating given tothe drivers can help in alerting Uber service and proper action will be taken against such kind
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