The Evolving Role of Public Services in Supporting Vulnerable Groups: A Study on Syrian Refugees in the UK

This research paper discusses the evolving role of public services in supporting vulnerable groups within society, with a focus on Syrian refugees in the UK. It analyzes the media representation of Syrian refugees and their experiences on migration into the UK, and evaluates the role of public services and the UK government in supporting them. The paper also identifies the challenges faced by Syrian refugees and proposes strategies for the UK government to support them.

Unit 29 Research
Project
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Title: The evolving role of public services in supporting vulnerable groups within the society....3
Main Topic: Discussion on the media representation around Syrian Refugees....................3
Syrian Refugee experiences on Migration into the United Kingdom....................................3
Chapter 1 Introduction.....................................................................................................................3
Chapter 2 Literature Review............................................................................................................4
CHAPTER 3 Methodology Justification.......................................................................................4
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Title: The evolving role of public services in supporting vulnerable groups
within the society
Main Topic: Discussion on the media representation around Syrian Refugees
Syrian Refugee experiences on Migration into the United Kingdom
Chapter 1 Introduction
Background of the study
The present research conducted on the role of public service in supporting Syrian
refugees within society. In this, the study has been conducted on the experience faced by Syrian
refugees on the migration into the United Kingdom. For this research, research aim, objectives
questions have been made which is followed by a literature review and methodology
justification.
Research aim
To identify the role of public services in supporting Syrian Refugees within society. A
study on the United Kingdom.
Research objectives
 To analyse the concept of vulnerable groups in context with society.
 To determine the role of public services in supporting Syrian Refugees within society.
 To evaluate the role of media in representing the experience of Syrian Refugees on
Migration into the United Kingdom.
 To identify the challenges faced by Syrian Refugees in Migration into the United
Kingdom.
 To evaluate the strategies through which the United Kingdom government can support
Syrian Refugees.
Research questions
 What is the concept of vulnerable groups in context with society?
 What is the role of public services in supporting Syrian Refugees within society?
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 What is the role of media in representing experience of Syrian Refugees in Migration into
the United Kingdom?
 What are the challenges faced by Syrian Refugees in Migration into the United
Kingdom?
 What are the strategies through which the United Kingdom government can support
Syrian Refugees?
Rationale
The present research topic is rational as it is conducted on the evolving role of public
services in supporting vulnerable groups within the society. In this discussion on the media
representation around Syrian refugees as well as that experience on migration into the United
Kingdom is being analysed. Research evaluates the role of public service and the United
Kingdom government in supporting Syrian refugees along with the challenges that have faced by
them. With the help of this research public services institutions and other local and national
NGOs can undertake strategies through which they can provide proper support to Syrian
refugees in different ways. In addition to this present research is also rational as it helps in
developing the knowledge and understanding of the researcher to understand the concept of
vulnerable groups and the experience faced by the research on migration into the United
Kingdom. This will facilitate researcher to conduct same search on the topic in future in effective
manner.
Chapter 2 Literature Review
Concept of vulnerable groups in context with society
According to the viewpoint of Van der Boor, Dowrick and White, (2022) vulnerable
groups are defined as those population in a country those who are having specific characters
which lead them towards a higher risk of fulfilling basic needs. These individuals need
humanitarian assistance as compared to other individuals in society. People from vulnerable
groups seeks for financial as well as a social service as their basic need to survive. Furthermore it
has been analysed that vulnerable population is inclusive of those individuals who are
economically disadvantaged, ethnic and racial minority. These individuals are inclusive of
homeless, low income children and individuals with HIV virus or any other chronic health
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conditions. In addition to this it has been analysed that in context with society vulnerable groups
are those who are having week and without protection survival in a society. These are physically,
socially and mentally disadvantage individuals who faced serious challenges as well as unable to
fulfil their basic needs. Furthermore it has been analyse that individuals in these groups need
extra assistance and make them to be a part of emergency phase of disaster management. Along
with this it has been underline that vulnerable population are more exposed towards higher risk
of poor health which in turn lead towards the result of the barrier they experience to economic
social, environmental and political resources.
Role of public services in supporting Syrian Refugees within society
As per the view point of Wofford and Tibi, (2018) The government of United Kingdom
with the help of various schemes are providing efficient support to refugees. In context with
Syrian refugees, it has been evaluated that the government of United Kingdom is providing
public services to them. With the help of the United Kingdom resettlement scheme in which
government resettle a certain amount of refugees in a year, with the help of various campaigns as
well as humanitarian and relief agencies the government is providing support to Syrian refugees.
These camps are inclusive of British Red Cross appeal, Oxfam etc. In addition to this it has been
evaluated that the crisis of Syrian begin in the year 2011 in which the government of the United
Kingdom has duly granted asylum or other forms of support to almost 5000 Syrian nationals as
well as their dependent. With the help of the gateway program the government of the United
Kingdom for last 10 years is resettling Syrian refugees time to time. It has been evaluated that
Britain is among one of the major countries in the globe to deliver their commitment to spend
0.7% of their GNI. Furthermore it has been underlined that this country is the second largest
belittled owner of aid in the globe in response to the Syrian conflict. With the help of generous
offers of support the government of United Kingdom with its local authorities businesses and
other organizations are providing guidance as well as support to Syrian refugees in society.
Role of media in representing experience of Syrian Refugees in Migration into the United
Kingdom
According to the view point of Alhashemi, (2021) Since the World War check in Syrian
crisis is among burst humanitarian disaster. In this it has been underline that Syrian refugees
arrive in the provinces of United Kingdom as asylum seekers. There were approximately 33,380
total asylum applicators in the years 2016 in the UK in which 2359 applications were from Syria.
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The Government keeps on committing a lot of worldwide guides to help programs in the districts
adjoining Syria. It takes the view that this is desirable over empowering Syrian exiles to make
risky excursions to Europe. The UK has vowed £2.46 billion to aid outcasts in Syria and the area,
making it the second biggest benefactor to the Syrian displaced person emergency starting from
the beginning of the emergency in 2012. From past 5 years more than 17,000 refugees from
Syria have settled in the United Kingdom. With the overcoming and welcoming culture of the
United Kingdom government refugees feel them self protected in the country. However
irrespective of the promotion of welfare of refugees another form of refugees campaigns through
which government is providing support to Syrian refugees, it has been analysed that the refugees
from Syria are facing challenges to get their issues recognised which affects them to have a
proper mental health care support and facilities and other programs such as job opportunity.
Challenges faced by Syrian Refugees in Migration into the United Kingdom
According to the viewpoint of Kirkwood, (2019) during the process of migration into the United
Kingdom there are number of challenges that has been faced by Syrian refugees such as the
attitude of community, finding employment, language and communication barrier, finding
affordable housing etc. These forms of challenges affect their mental as well as physical health in
number of ways. In addition to this it has been analysed that during the process of migration in
the UK. Syrian refugees also face challenge such as delay in the process of documentation which
hampers them to get the excess of basic needs. All these challenges are needed to be effectively
fulfilled by the government of United Kingdom in order to provide effective support and care.
Strategies through which the United Kingdom government can support Syrian Refugees
According to the viewpoint of Şahin Mencütek and Nashwan, (2021) since the Syrian crisis
the government of United Kingdom with its various policies practices and campaigns are
providing support to Syrian refugees in different ways. However it is essential for government to
have a cross departmental national refugee integration strategy which is applicable for all
refugees in the United Kingdom. With the help of this government can have a coordinated
support for refugees through which they can rebuild their life and can use their abilities and
talents to contribute in the British society. In addition to this the government of United Kingdom
can also undertake advantage of strategy in which minister of refugee needs to be appointed to
oversee the national refugee integration strategy in order to make sure that they are going
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according to the government refugee policy. In addition to this the government of the UK can
also undertake advantage of national refugee integration strategy in order to effectively
overcome the issues that has been faced by refugees during the move on such as documentation
which is required to be provided to them as soon as possible. In addition to this with the help of
reintroducing a support strategy for newly recognised refugees government is needed to have
employment service and refugee integration which will help both local authorities as well as
refugees in effective manner.
CHAPTER 3 Methodology Justification
To conduct present research investigator is taking advantage of interpretivism research
philosophy. In addition to this in terms with research approach investigator is taking advantage
of inductive approach and with the help of taking advantage of qualitative research strategy
investigator will acquire data and information with the help of in depth analysis. Furthermore it
has been evaluated that in order to fulfil research aims and objectives with the help of secondary
source of data collection method investigator will accumulate data with the help of past research
works books journals and findings (Snyder, 2019). In addition to this with the help of previously
conducted work articles investigator will accumulate data with the help of literature review
analysis with the help of focus theme analysis patterns amd similarity across the different articles
investigator will undertake advantage of analytical method in order to accumulate data in a
thematic analysis method. Furthermore the sampling limitation is inclusive of period of the time
of year in which the articles will be selected from year 2014 till the date. With the help of under
taking advantage of these methods in articles investigator will fulfil research aims and objectives
in effective manner and further analyse the topic effectively (Panneerselvam, R., 2014). The
main advantage that researcher is taking with the help of qualitative research is to conduct
research in effective manner. With the help of understanding attitude and have an insight into
specific topic. It also allow investigator to be open minded and incorporate the human experience
with the help of this method investigator is aiming towards to create a lot of potential data points
through which they can be usable to the social way. With the help of this researcher is also
having an aim to conduct research with the help of objectivity and accuracy. With the help of this
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investigator can significantly accomplish research in effective manner and can fulfil the overall
objectives efficiently.
CHAPTER 4 Methodology Explanation
Research Philosophy
Research philosophy is defined as a believe about the manner in which data associated to a
phenomenon is needed to be gathered analysed and used. In simple term research methodology is
inclusive of philosophies of research approach an act as a framework with guide investigator to
conduct research according to the ideas in appropriate manner. There are different type of
research philosophy such as positivism and interpretivism (Becker, 2017). In order to fulfill
present research aims and objectives investigator is taking advantage of interpretivism research
philosophy. This is mainly based on principles which duly states that the investigator perform a
specific role in observing the social world. The main reason to select this approach is understand
the way through which people experience the social world. It also offers investigator and
flexibility which helps to accomplish research objectives in appropriate way.
Research approach-
Resort approach is defined as a plan and procedure for research. This is mainly inclusive of span
of the steps of broad assumptions which include detailed method of data analysis collection and
interpretation. It has been evaluated that research approaches of the most important aspect of
research as it provide investigator legitimacy an offer scientifically sound finding. With the help
of this researcher is aiming to have a detailed plan which helps them to keep research on track
and conduct research in a smooth an effective manner (Gupta and Gupta, 2022). There are
various forms of research approaches such as inductive and deductive. In order to conduct
present research investigator is taking advantage of inductive research approach. The main
reason behind taking advantage of this method is to have flexibility and support the generation of
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new theory. This will also assist investigators to have first hand knowledge and information by
actual observation.
Research strategy-
Research strategy is mainly defined as an overall plan to conduct research study in an
appropriate manner. This element of research methodology duly provide guidance to researcher
in context of conducting proper planning, execution and monitoring of research (Pandey and
Pandey, 2021). In addition to this it has been underlined that it duly provide direction of research
inclusive of process in which research is needed to be conducted. There are various research
strategies such as action research, case study experiment, etc. In order to conduct present
research investigator is taking advantage of qualitative research in which in depth analysis of
different newspaper articles has been in depth evaluated.
Choices of method-
In order to conduct research it is essential for investigator to undertake use of appropriate
methods in order to accumulate data in a well defined and effective manner. In context with
present research investigator aim towards accomplishing research objectives in an effective way
as to assure valid outcomes. It has been underlined that there are mainly two forms of research
collection method which is quantitative and qualitative. Both of these method plays important
role in providing a way to accumulate data and conduct investigation effectively. In terms with
present research to fulfill the objectives investigator conducted in depth investigation with the
help of taking views of qualitative method (Krippendorff, 2018). The main reason behind taking
advantage of this method is to conduct research in cost effective and time effective manner. With
the help of this method investigator is also aiming towards to have insight on a specific industry.
It also allow investigator to drive creativity which helps to be open minded. With the help of this
research investigator is implementing human experience in the research which have a lot of
potential of data points allow investigator to conduct research with valid information and data
(Kumar, 2018). In addition to this it has been underlined that with the help of taking advantage
of this method investigator is aiming towards to be adaptable and have more opportunity for
collaboration it offers creative approaches and is also time and labour incentives which plays
important role in accomplishing research. Thus with the help of taking advantage of this method
in present research investigator aim to conduct research in appropriate manner.
Data collection and analysis
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To execute research data collection analysis is in one of the most important aspect which helps in
conducting research with appropriate set of information and data. In context with present
research investigator is taking advantage of qualitative data. The main reason behind taking use
of this is to have better understanding and explorer research objectives with the help of
evaluating opinion behaviour and experiences (Fierke, 2015). It also benefit investigators to
accomplish research with data and information in an effective manner to have detail an in depth
description in theoretical way. This method also help investigator to have a particular frequency
of characteristics which helps in observing the situations around them in more appropriate
manner. To conduct present research investigator is taking use of qualitative data collection
method in which with the help of in depth evaluation newspaper article investigator will analyse
the research objectives (Hignett and McDermott, 2015). All these newspaper articles will be UK
based which further helps in enhancing validity and viability of collected facts and figures.
CHAPTER 5 Findings
https://www.theguardian.com/news/2019/aug/01/media-framed-migrant-crisis-disaster-reporting
According to the guardian reports in the year 2015 refugee crisis in Europe has reached
its peak. In the same year refugees from Iraq and Syria landed on British Air Force Base territory
in Cyprus. This further legally made them the responsibility of the United Kingdom. In this the
contradictory, as well as fragmented media coverage of the crisis, created many questions such
as how can we make room for everyone? However from the reports in the newspaper due to
media representation it increases misunderstanding in which according to Daniel Trilling
reporting of a young Kurdish man from northern Syria most of the migraines feel safe in the
respective country. Furthermore according to the newspaper and the journalist, most of the
refugees faced challenges in terms of vulnerability of sickness. The media represented the
institutional failure of the country in which it is important for the government to provide basic
necessities such as politically and legal right. A picture of Alan Kurdi was in front of the page of
newspaper in the year 2015 in September. This tells the reader that refugee crisis was a serious
matter of life and death which requires immediate action that lead British military Intervention in
Syria. The contradictory media coverage created many questions to go unanswered. According to
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the newspaper government needs to undertake serious steps in order to stop the sacrifice and
suffering.
https://www.express.co.uk/news/uk/1471225/refugees-thank-Britain-70-years-United-Nations-
convention
Media plays important role in developing a perception in the mindset of masses. In this
according to this newspaper media representation of refugees impact refugee politics in effective
way. Internet print and broadcast is the mainstream media tool which have the power to shape
the public opinion in both negative and positive manner. In addition to this it has been identified
in this newspaper that refugees expressed their gratitude towards Britain in providing them
support during most vulnerable movement from torture war and poverty. Refugees from Syria
war also urge the United Kingdom to save the life of other refugees. According to the newspaper,
as per the analysis of Syrian refugees UK needs to have a strict legal duty in order to protect
refugees from any serious harm. In this newspaper stated plead many Syrian refugees has been
identified along with their gratitude towards the government. This newspaper article outline
marry situations invest vulnerable children people and families in serious face challenges to have
a space and food the article outlines and outcast the challenges faced by the refugees along with
their need from authorities.
https://www.bbc.com/news/uk-34139960
The UK has already accepted about 1,000 refugees from Syria under the Vulnerable
Persons Resettlement Programme (VPR). The government expanded the scheme last year,
promising to take in 20,000 by 2020. The government has also said it will accept more
unaccompanied child refugees from camps in Syria and neighbouring countries. The Home
Office has not put a figure on how many under-18s will be taken in or over what period but
sources have indicated the numbers involved would not significantly increase the current 20,000
commitment.
In addition to this, the newspaper article states that Right around 5,000 Syrians (counting
dependants) have been conceded refuge in the UK since the Syrian clash started in 2011, the
public authority says. Those appearances are outside the conditions of the VPR and don't
combine with the 20,000 figure. Under the VPR, the public authority met an underlying
objective to carry 1,000 Syrian exiles to the UK by Christmas 2015 - surpassing that figure with
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the appearance of two gatherings at Stansted and Belfast in December. Altogether, in excess of
25,000 individuals asserted shelter in the UK in the a year up to June 2015, and 11,600 got haven
or an elective type of security. Eritreans were the biggest gathering making haven applications
(3,568), trailed by Pakistanis (2,302). Requests were set up to explicitly help those in Syria by
significant causes working nearby. The British Red Cross and Oxfam are both running requests
and both detailed an expansion in help in the days following a photo of suffocated Syrian kid,
Alan Kurdi, arose in September. Save the Children has been lobbying for the UK to take 3,000
unaccompanied kids from Europe, saying it would address a decent amount of the assessed
26,000 youngsters who showed up in 2015 with practically no family. People have additionally
been running requests. A mission set up by kids' creator Patrick Ness raised more than £150,000
for Save the Children in 24 hours. A web-based request approaching the UK to acknowledge
more exiles passed the 100,000 limit, meaning it was qualified to be considered for a discussion
in Parliament. The newspaper article duly outlines the need and strategies which needed to be
implement by UK government in order to provide appropriate support to Syrian refugees.
CHAPTER 6 Conclusions and Recommendations
Conclusion
According to the above mentioned research it has been concluded that United Kingdom is
providing efficient support with the help of practices and policies for Syrian refugees. The
research identifies the concept of vulnerable groups in society along with the role of public
service in United Kingdom to support Syrian refugees within society. According to the analysis
it has been identified that there are various institutions in the United Kingdom those who are
offering efficient support to Syrian refugees in different ways such as providing them education
etc. Furthermore it has been analysed from this research that media is also playing crucial role in
determining and representing the experience of Syrian refugees on migration in the United
Kingdom. This is creating awareness among masses and government which is leading towards
development of new policies and frame work however there are number of challenges that has
been identified in this research that has been faced by Syrian refugees in the migration into the
UK. Some of these challenges that has been identified are inclusive of long waiting days for
getting documentation which affects their migration process. In addition to this they are also
facing lack of job opportunities which is needed to be overcome by the United Kingdom
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government in order to use Syrian refugees individual talent and skill for national growth as well
as their development. With the help of this they can significantly implement the strategies and
can enhance the overall process of migration of Syrian refugees into there as well as nation
benefit. This will also significantly assist government to utilise various policies framework in a
well defined and effective manner. Along with this with the help of significant collaboration with
media UK government can enhance the effectiveness of the overall process in a well defined and
effective manner.
Recommendation
United Kingdom government is providing various benefits as well as implemented policies and
framework to support Syrian refugees. The government of United Kingdom is also announcing
various migration and economic development strategies and practices and proposals to have a
new approach to asylum which helps them to protect the international refugee protection law and
practices. It has been identified that the country is one of the leading nations around the world
which provides support to refugees (Alhashemi, 2021). This country is having long history of
welcoming as well as protecting Syrian refugees. However it has been identified that there are
some gaps which needs to be filled in order to provide maximum satisfaction to Syrian refugees
and enhance the effectiveness of the frameworks and practices in context to this some of the
recommendations are being duly given below:
 The government of United Kingdom is recommended to develop strong relationship with
international refugee organization such as the UN refugee agency in order to have
fundamental strengthening of the people asylum seeking process. With the help of this
partnership process organization can have an international refugee protection system that
will help them to provide durable solutions for the refugees affected. With the help of this
country can also have consistent and global solidarity and can have a responsible sharing.
 The government of UK also needs to enhance the effectiveness and time of
documentation process as the major challenge that has been faced by the Syrian refugees
is delay in the time of documentation which affects their ability in different ways. Along
with this government is also recommended to develop partnership with media agencies in
order to generate awareness among masses and create a sustainable approach. With the
help of this government cannot only support refugee settlement in effective manner but
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can also helps in generating awareness of this situations that has been faced by refugees
on the ground level.
 Government of United Kingdom is also recommended to utilise skills and talent of Syrian
refugees. In this government needs to provide job opportunities to them in order to utilise
them for nation benefit (Kirkwood, 2019). This will help organization to enhance their
standard of living as well as increase the country GDP at a significant rate.
Thus according to the above analysis it has been determined that with the help of implementing
above recommended practices government of United Kingdom as well as media agencies in the
UK can significantly enhance the effectiveness and efficiency of refugee system (Snyder, 2019).
This will help government to have strong resilience network of Syrian refugees in which they
can provide a timely asylum facilities as well as job opportunities.
CHAPTER 7 Reflections
The present research has been conducted on the topic which the evolving role of public services
in supporting mineral groups within society. The research outline the concept of vulnerable
groups in context with society role of public services in supporting seen refugees. In addition to
this research also outlines the role of media in representing the experience of Syrian refugees on
migration into the United Kingdom resort also include in depth analysis of challenges faced by
Syrian refugees in migration into the United Kingdom, along with the strategies that will help
government of UK to support Syrian refugees. In order to conduct this research in depth
literature review has been conducted in which viewpoint of various authors and journal articles
has been thoroughly evaluated furthermore to fulfill research objectives. I have taken the use of
qualitative research strategy this needs to conduct in depth in thorough analysis of the situation
by evaluating social situation. This is the process in which I face challenges as it requires need to
select the most appropriate article to evaluate the overall situation according to the selected topic.
This process has taken my maximum amount of time which affected my work. However in this
with the help of strong critical thinking and research ability. I have accomplished this process in
an effective manner. In addition to this the present research also developed by various skills and
knowledge on the concept of the selected topics. This research help me to conduct suitable
research with the help of qualitative research method in which I have conduct in depth analysis
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of different articles and selected the most appropriate one. This significantly help me in
developing my research conducting ability as well as data collection and analysis skill that I can
undertake in future to fulfill research outcomes in most effective manner.
In addition to this present research also developed my data analysis and research
conducting ability through which I can conduct my future research goals in most appropriate
manner. With the help of this research I have gained the knowledge and understanding of the
concept of the role of media in representing the Syrian refugees and the support the government
of United Kingdom has provide. This research developed my personal and professional skills in
effective manner. Furthermore it has been underlined by me that with the help of these
experiences I can conduct future research work in effective manner and can utilise my talent
appropriately.
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References
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Wofford, M.C. and Tibi, S., 2018. A human right to literacy education: Implications for serving
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