Report on Execu Clean

Running head: REPORT ON EXECU CLEAN
REPORT ON EXECU CLEAN
Name of the student:
Name of the university:
Author note:

1REPORT ON EXECU CLEAN
Executive summary:
Training and development has been important part in business that helps in achieving goals of
the organization. However, to achieve the goal an organization must align training with business
strategies. This paper aims to discuss the case of Execu Clean and analyses the organization’s
balanced score card as well as the workforce demand and supply.

2REPORT ON EXECU CLEAN
Introduction:
Balanced scorecard is a system used for strategic planning and management in
organization. It is mainly used to communicate the goals, align the day to day work, prioritizing
projects, products and services and measure and monitor progress towards strategic target
(Melnyk et al. 2014). Forecasting current and future staffing needs in relation to organization’s
strategic business objective along with the supply of labor is called workforce demand and
supply. In this report the two concepts will be discussed considering the case study of Execu
clean company.
Discussion:
a) Balanced score card
Perspective Objectives Measures Targets
Customer Reduce customer
complaints.
Number of
customer
complaints.
Continuously
improve customer
satisfaction.
Internal
Business
Increase quality
and delivery on
time.
Continuously
improve business
processes.
First year total sales
in excess of R 300000
Innovation &
Reduce
development
time.
Percentage of sales
obtained from new
products &
Continuously
develop and deliver
new innovative