The Application of Expert System: A Review of Research and Applications

This paper explores the application and importance of expert systems in companies. It reviews the research and various applications of expert systems, focusing on their role in solving complex problems in the workplace. The investigation also discusses the key findings and results, highlighting the common sectors where expert systems are used, such as military, medical, and business sectors. The paper concludes by emphasizing the benefits of expert systems in managing and reducing problems faced by consumers and organizations.

J O U R N A L PA P E R : T H E A P P L I C AT I O N O F
E X P E R T S Y S T E M : A R E V I E W O F R E S E A R C H
A N D A P P L I C AT I O N S
Expert System

Introduction
An expert system is designed and implemented
for solving complex situations by reasoning
through bodies of experience rather than a
conventional procedural code [1].
The goal of this investigation is to analyze the
key features of the expert system and identify the
importance of expert systems in the companies.
The title of the paper is the application of an
expert system: A review of research and
applications that were written by Chee and other
authors in the year 2016 [2].

Content of the paper
The key purpose of the expert system is to
achieve an integrated diagnostic process for
air conditioning enhancement that can help
the companies for growing their businesses.
The authors examined that diagnosis, repair
and instruction all these are common
categories of the expert system used by the
consumers.
This paper reviewed the various applications
of the expert system.

Research Methods
It is a key part of the investigation that help
for improving quality of the study.
There are following research methods used
by the authors:
 Research design (Qualitative)
 Research strategy
 Data collection techniques (secondary and literature
review)
 Descriptive content analysis

Key findings and results
The authors found that the expert system is
widely used in the companies and medical
sectors in order to solve complex problems in
the workplace.
It is argued that modern business
communities, engineers, academicians were
recommended for compiling sources and
expertise data that will be beneficial for the
consumers and organizations

Conclusion
It is concluded that military, medical and business
sectors are common applications of an expert system
which provide a platform for managing and reducing
problems faced by the consumers.
The researchers reported that in the context of business
communities, the expert system could be the master
storage system that helps the management teams for
eliminating an issue hiring human experts in the
workplace.
This investigation included the content of the article,
research methods and other sections which can help the
students for enhancing their skills in the context of an
expert system. T

References
1. B., Abu-Nasser, “Medical Expert Systems
Survey,” International Journal of
Engineering and Information Systems
(IJEAIS), vol. 1, no. 7, pp.218-224, 2017
2. C.F., Tan, L.S., Wahidin, S.N., Khalil, N.,
Tamaldin, J. Hu and, G.W.M., Rauterberg,
“The application of expert system: A review
of research and applications,” ARPN Journal
of Engineering and Applied Sciences, vol.
11, no. 4, pp.2448-2453, 2016