Expresso Art - Coffee Shop With An Art Gallery

STUDENT ID NUMBER: 1
Expresso Art -Coffee shop with an
art gallery
Student ID number

STUDENT ID NUMBER: 2
Contents
Section One...............................................................................................................................................4
Section Two..............................................................................................................................................6
Section Three............................................................................................................................................9
Section Four:...........................................................................................................................................10
Section Five............................................................................................................................................14
Section Six..............................................................................................................................................17
Section Seven.........................................................................................................................................18
References..............................................................................................................................................22

STUDENT ID NUMBER: 3
Section One
Business Overview
1.1 Business summary
Coffee business is growing very quickly. Since last twenty years, there has not been only year, in spite
of war as well as collapse, where the sale of coffee has not been increased. It is great idea to open
coffee shop with art gallery. The new innovative business idea is ‘coffee shop with art gallery’. The
business idea is combination of two striking perceptions ‘coffee with art gallery’. This idea is referred
to as Expresso art where different facilities would be rendered to customer. The customers can have
experience of coffee while looking at certain art pieces hanging on the wall. The new designs can blow
their mind. They will feel warm as well as cosy in the homey atmosphere. The customers of coffee
shop will get choice to buy paintings and other things. Three owners to obtain government grant will
operate Expresso art.
1.2 Describe your core product or service:
Espresso art would mainly offer three products like coffee beverages as well as
coffee products. The coffee beverages would be main seller. There will be three
sizes of the coffee beverages. The coffee beverages will contained organic fair
trade coffee beans. In addition, it would serve coffee mode out Robusta, Iberica,
Exelceso beans and Aromica beans. This coffee shop will also provide expensive
coffee (Bolinet coffee) to the customers. Espresso art would also give coffee
products like french press as well as grinders for the people who want best
quality of coffee at home.
1.3 Your current and future business aims:

STUDENT ID NUMBER: 4
A main objective of this business is to offer great experience with coffee at art gallery. It will attract
more customers. Following are the future business aims of Expresso art for the first year of operations
-
 To get popularity as a "coffee shop with art gallery " by restaurant guide
 To keep high gross margin
 To provide friendly atmosphere for the viewers
 To decrease depression
 To have profits from the business functions
 To provide best customer services
 To render relaxed place to have meeting
 To allow them to sit in peace
 To satisfy customers
 To fulfil requirements of the middle to high income individuals
 To provide all types of coffee products
 To give best taste of the coffee
1.4 Please state the amount of seed capital required: (Up to a maximum
of £40,000)
The owners will require £ 46,000 to start business. They have option to get government grant up to £
40,000 in absence of finance. They will repay the loan amount within 10 years. It is a simple way to
obtain finance easily.

STUDENT ID NUMBER: 5
Section Two
Management structure
2.1 Professional team skills
:
To operate coffee shop, the team or staff is required to have professional skills. By adopting these
professional skills, the coffee shop owner can attract more customers to have great experience. These
skills are helpful to improve customer relationship and keep customers for long time. Following are
the professional skills for the coffee expert –
 Teamwork
 Salesmanship
 Consistency
 Critical thinking
 Punctuality
 Better communication skills
 Adaptability
 Friendly personality
 Social skills
 Attention to detail
 Speed as well as efficiency
 Self-control
 Provide better solutions
 Create proper pricing policy for the products along with services
2.2 Each team member’s roles and responsibilities:

STUDENT ID NUMBER: 6
Expresso art would assign and describe role and accountabilities for members of
team. It will ensure their obligations for the better performance of business.
Following are the role as well as accountabilities of members of team –
 Attender needs to welcome customers
 Attender will provide information to the customers about the coffee
products and services
 Attender will tell the customers about exhibition
 The attenders will provide answers to the queries of customers
 The attender will tell about the exhibition
 The waiter will accept the orders from customers
 The chef will prepare coffee as per the choice of customers
 It will be required by the waiters that they should ask for the extra
requirements
 The cashier will collect payment effectively
 It is responsibility of the chef to ensure quality of the beverage.
 The baristas should ensure that coffee is prepared as per the customer
specifications
 The management should be accountable for rendering customer services.
 The baristas also responsible for operating cash register
 It is also a duty of baristas to operate credit card machines
 The cleaning department will also be responsible for cleaning of exhibition
place, coffee machines as well as different equipment
 The accounting department will be responsible for credit stock display
2.3. Identify your company’s skill gaps, then chose one role and create
an advert with the skills required and their roles and responsibilities -
It can see that every organisation would like to see great profit as well as