External Quality Assurance

EXTERNAL QUALITY
ASSURANCE

TABLE OF CONTENT
Q.1: Analyzing the functions, key concepts and principles of external quality assurance of
assessment?..................................................................................................................................4
Q 2.1: Evaluate the roles of practitioners involved in the quality assurance process?................4
Q 2.2: Explain the regulations and requirements for external and internal quality assurance in
your own area of practice?...........................................................................................................5
Q3.1:Evaluate the importance of planning and preparing external quality assurance activities?
......................................................................................................................................................6
Q3.2: Explain what an external quality assurance plan should contain?.....................................7
Q4.1: Summarizing the preparations that need to be made for the external quality assurance
activities?.....................................................................................................................................7
Q4.2: Explain how to adapt external monitoring and evaluation approaches to meet customer
needs without compromising quality standards?.........................................................................8
Q.5 1. Explaining the procedures and requirements for externally quality assurance and
evaluating IQA arrangements and practices in an approved centre:............................................9
2. Evaluating different techniques for externally sampling evidence .......................................10
Q.6 1. Explaining the importance of giving feedback, support, and advice to Centre Staff
members:....................................................................................................................................11
2. Comparing the types of feedback that internal quality assurance staff may need in order to
maintain and improve the quality of assessment in an approved center:...................................11
3. Evaluating standardization requirements relevant to external quality assurance of
assessment:.................................................................................................................................12
Q.7 1. Explaining the relevant procedures to follow in concerned with disputes of quality
assurance and assessments:........................................................................................................12
Q.8 1. Evaluating the requirements for information management, data protection and
confidentiality in relation to external quality assurance:...........................................................13
2. Critically comparing different ways in which technology can contribute to external quality
assurance:...................................................................................................................................14
Q.9 1. Evaluating legal issues, policies and procedures that are relevant to external quality
assurance, including those for health, safety and welfare:.........................................................15

2. Evaluating requirements for equality and diversity and, where appropriate, bilingualism, in
relation to the external quality:..................................................................................................15
Q.10 1. Explaining the importance of reflective practice and continued professional
development in relation to EQA activities:................................................................................16
REFERENCES..............................................................................................................................17

Q.1: Analyzing the functions, key concepts and principles of external quality assurance of
assessment?
Ans. External quality assurance works to develop the excellence in the awarding organization.
This can be in terms of qualification of assessment, learner's achievement, satisfaction of learner
and qualification of delivery. The functions of the external quality assurance is to make sure that
any of the qualification offered by any of the organization is as per the planned, delivered and
assessed in accordance with the appropriate manner (Tezcan-Unal, Winston, and Qualter, 2018).
Key concepts and the principles of the external quality assurance:
The most important of the principle related to the external quality assurance is the VACSR and it
is applied in both of the internal and the external assurance of the quality. The elaboration of the
VACSR is:
Valid: the evidence in the study must be appropriate and is relevant with the criteria.
Authentic: evidence must be produced from the side of the learner.
Current: evidence that is derived with in the study must be up to date.
Sufficient: it must covers up all the area of the study.
Reliable:the evidence produced must be on the level of the qualification.
The concept of the external quality assurance is to monitor and evaluate the performance in the
centre and helps by promoting the improvement in the assessment process. The main concept
and the principle of the external quality assurance are as:
1. It is to ensure the quality of the procedure and the practice that are in the place and with
the robust nature in the centre.
2. To ensure the consistency and the accuracy in the judgments that have been made in the
organization.
3. Identifying the trend and the issues that are going in the centre.
4. Providing the support to the advising assessors, tutors and the internal quality assurance
with in the centre.
Q 2.1: Evaluate the roles of practitioners involved in the quality assurance process?
Ans. There are different types of the roles of the practitioners in the process related to the quality
assurance in the organization. Some of the roles of the practitioners in the process is followed by: