Work-Based Learning: Project Management for Introducing Face Recognition Technology in Tower Hotel

Work-Based Learning

Table of Contents
Introduction......................................................................................................................................3
Main Body.......................................................................................................................................3
Planned and initiated the project. Setting targets, aims and objectives for your project........3
Managed, monitored and evaluated the progress of the project throughout the project life-
cycle from initiation to completion........................................................................................4
Benefits of each stage of aims and objectives for your project..............................................5
Evaluate your experience and learning at the workplace.......................................................6
Conclusion.......................................................................................................................................9
References......................................................................................................................................10

Introduction
Work based learning is the concept where individuals learn while gaining experience at
working place. In context of hospitality companies, their most of the employees get on job
training where they will work as well as get to learn various things by training. Work based
learning will help individuals to analyse their strengths and weakness while applying their
knowledge and skills practically (Jabarullah and Hussain, 2019). The Tower Hotel was founded
in 1973 by Sir Richard Hull. It is headquartered in London, UK. The following hotel has 801
hotel and its main services is accommodation services, food services, parking services and many
others. The following report will covers detail of new project I the mentioned hotel by setting
target, aim and objective for the project. It also covers monitoring and evaluating the progressed
project throughout the project life-cycle from initial to completion, the ways to complete the task
deadlines and achieved the benefits of each stage of aims and objectives for your project. Beside
this, it also covers SWOT, PESTEL and Porter Five Forces.
Main Body
Planned and initiated the project. Setting targets, aims and objectives for your project
The Tower Hotel is introducing new technology of face recognition and automatic check-
in and check-out card. This will work as when a customer is arrived at hotel then they were
asked that for how many days they need hospitality services and then they were given a card.
They are supposed to scan the card by the scanner at entry and exit gate so that hotel will
automatically know that the guest gets check out and the payment is get made automatically with
same card due to the linking account of customer with the card (Spikol and et. al., 2018). Face
recognition technology will help to analyse whether the customer have arrive first time or they
are regular customers.
Objective- The main objective of introducing check and check out cards and face
recognition technology is to save the time and efforts of customers which they spend by manual
efforts of identifying which guest get check and and which one gets check out. Secondly, it will
also aims to reduce direct contacting with people in covid pandemic.
Aim- The main aim if introducing face recognition and automatic check- in and check-
out card is to reduce human interaction in covid pandemic and make the process of check in and
check out more easier and less time consuming.

Targets- The main target of adopting the face recognition technology and automatic
check in ad check out card will help the company to maintain the records of their customers that
who is coming and who is going out of the hotel. This will further help to analyse loyal
customers who regularly visit the hotel.
When the customer scan the card it will reflect the personal details of customers and help
to analyse which are the most used hospitality services they used so that staff will communicate
with customers according to their preferences (Pinter and Cisar, 2018). Hence, the main target of
adopting this technology is to save time.
Managed, monitored and evaluated the progress of the project throughout the project life-cycle
from initiation to completion
It is very essential for the organisation that they will analyse the time frame required to
complete the project. It is essential for The Tower Hotel to track the activities and analyse
project life cycle which include all those essential activities which are listed at the top on priority
basis including time covered to complete those activities. There are five stages in project life-
cycle process and they are mentioned below-
Project initiation- This is the first stage where project get started. It will help to analyse
the basic concept and factors of starting a project. Here, the main aim is to identify the
requirement of stakeholders and clients (Syahril and et. al., 2018). Here, The Tower Hotel
require to analyse the mission and vision of project, list of stakeholders and their roles and
responsibilities. It also include risk associated with project such as high investment in purchasing
and installing the face recognition technology and automatic check and check out cards.
Project Planning- This stage include making planning that how the project is going to
held and how it is going to complete in future. Here, The Tower Hotel will analyse their budget
require to complete the project which they can set $450. Secondly, this stage also helps them to
analyse resource plan that where they are going to purchase resources and how they can
effectively use such resources.
Project execution- This is the main action oriented stage of this process where plans and
targets converted into actions. Here, the task which is decided to perform get assigned to skilled
and talented employees. It require to conduct meetings on regular basis and manage the issues
and challenges well to achieve project aim. The main issue with the project is that how