logo

Enhancing Maternity and A&B Department Services through Change Management

   

Added on  2019-12-03

13 Pages4494 Words170 Views
Leadership ManagementHealthcare and Research
 | 
 | 
 | 
Facilitating Change
Enhancing Maternity and A&B Department Services through Change Management_1

Table of ContentsIntroduction................................................................................................................................................3Task 1 .........................................................................................................................................................31) Key factors that drive change in health and social care services as applied to the case scenario32) Assess the challenges that key factors of change bring to health and social care services...........4Task 2..........................................................................................................................................................51) Devise a strategy and criteria for measuring recent changes in health and social care ...............52) Measure the impact of recent changes on health and social care services...................................53) Evaluate the overall impact of recent changes in health and social care......................................64) Propose appropriate service responses to recent changes in Nursing Home at East London.......6Task 3..........................................................................................................................................................71) Explain the key principles of change management using Leavitt’s model of change..................72) Explain how changes in health and social care are planned.........................................................93) Monitor recent changes in health and social care services...........................................................9Conclusion................................................................................................................................................10References................................................................................................................................................11
Enhancing Maternity and A&B Department Services through Change Management_2

INTRODUCTIONIn the present era, change is considered as the most significant element that entrepreneur, firmand sector have to bring in order to satisfy the different requirements of targeted audience. In general,the process of bringing modifications within the approach and methods is known as change. In contextto health and social care, it is becoming more and more important because it results in improving theoverall services which are offered to the patients. Thus, report hereby deals with aspects and conceptsand significance of facilitating change within the National Chain of Nursing Home. Presently, branch ofNursing Home located in Tower Hamlets, East London which is facing major quality issues therefore,report illustrates the key factors driving the change within the firm along with the challenges thatDeputy Manager and his team will face in bringing the change. The main aim of researcher behindconducting this study is to develop the understanding for learners and readers about the factors for thechange in health and social care as well as the practices for evaluating and facilitating the change. TASK 1 1) Key factors that drive change in health and social care services as applied to the case scenarioAccording to case scenario, there are number of internal as well as external factors that derivechange in the workspace of East London branch located in Tower Hamlet. These factors are responsiblefor driving change in the maternity wards and A & E departments of healthcare organization. Theforemost factor thatderives change at the workplace is policies which have been set out by thegovernment as the healthcare departments have to make changes as per the amendment made in theregulatory framework (Rizzo and Abrams, 2000). It has been witnessed that the hospitality organizationis in need to give proper attention to legal framework of health care systems of UK. There are someregulative policies that affect health and social care system i.e. Health and Safety at Work Act 1974.This act represents the guidelines of providing effective care to the patients and each and everyhealthcare entity has to follow such guidelines. Furthermore, the factors such as demographic and cultural changes are also the most influencingfactors for the performance and productivity of healthcare systems as well as are also responsible forderiving change. The patients from diverse culture are to be provided with effective care as per theirneeds and while assessing cultural needs. Technological factors also affects because to set a qualitystandard the maternity wards and the A& E departments requires a system in which crucial informationis to be sent to health care professionals and nursing staff (Schofield and Amodeo, 2000). Adding tothis, some of external factors such as economic condition of UK and changes held in demand or supply,interest rates and currency actuation, unemployment rate, poverty, inflation are also significant factors.
Enhancing Maternity and A&B Department Services through Change Management_3

However, it could be said that the internal factors such as unavailability of qualified labour, effectivemonitoring system and availability of resources facilitates change in the healthcare workplace. Inrespect to the present case, effectivepolicies are to be framed for improving performance of maternitywards and of the A & E departments.2) Assess the challenges that key factors of change bring to health and social care servicesThe change that is going to be held at the workplace is important to put continuousimprovement for health and social care organization. Nonetheless, there can be seen some challengeswhich are faced by the East London branch located in Tower Hamlet. The points below represent thechallenges in respect with the given case scenario: The major challenge of the organization for overcoming complaints from maternity wards and A& E departments is to make changes in internal operational system. They have to design newprogram and policies so as to change the perception and behaviour of health care professionalstowards their working pattern which could be said as the biggest challenge (Rizzo and Abrams,2000).The nurses and health care professional need to be provided with effective training so that theycan improve the service quality of maternity wards and A& E departments. However, the mostimportant challenge that is going to be faced by the healthcare setting is of managingcompetencies of doctors and nurses (Robinovitch and Nash, 2004).The absence of knowledge among healthcare professionals to operate the instruments ineffective manner is the challenge for department in order to facilitate change at the workplace.The major barrier can be seen in the form of resource allocation in which the company can finddifficulty in managing resources which facilitate changes. However, the healthcare setting alsorequires monetary sources and absence of financial resources' can be a challenge in makingeffective performance (Schofield, and Amodeo, 2000).To facilitate change, the company is required to make human resource alignment and it isrequired to have proper support from the internal as well as external stakeholders. Not gettingproper support from the partners is seen as the biggest challenge in the maternity ward and A&Edepartment. In order to arrange the practices with the economic and political situation of UK can be anongoing challenge for East London branch (Kilpatrick and et.al., 2014). In the task of improving the performance of health and social care system and to meet therequirement of CQC, maternity wards and A & E department’s authorities have to face all thesechallenges.
Enhancing Maternity and A&B Department Services through Change Management_4

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Evaluating the Impact of Change in Healthcare Services
|14
|4845
|24

Unlocking Positive Change in Underperforming Health and Social Care Branch
|15
|4810
|159

Healthcare Environment: PEST Analysis and Recommendations
|12
|3546
|25

Facilitating Change in Health and Social Care
|8
|1978
|395

Facilitating Change in Health and Social Care Services
|13
|3837
|379

Evaluating Recent Changes in Health and Social Care Services: A Critical Review
|17
|4607
|173