Facilitating Change in Health and Social Care : Assignment

Facilitating Change in Health
and Social care

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
PART 1............................................................................................................................................1
1.1 Factors driving the changes in health and care services.......................................................1
1.2 Challenges in health and social care services due to key factors of change.........................2
PART 2............................................................................................................................................3
2.1 Strategy for devising and measuring recent changes in health and social care sector..........3
2.2 Measuring the impact of recent changes...............................................................................4
2.3 Evaluating over all impact of recent changes.......................................................................5
2.4 Appropriate service response for recent changes..................................................................5
PART 3............................................................................................................................................6
3.1 Key principles of change management.................................................................................6
3.2 Planning for changes in health and social sector..................................................................8
3.3 Monitoring the recent changes in health and social sector...................................................8
CONCLUSIONS..............................................................................................................................9
REFERENCES................................................................................................................................9

INTRODUCTION
Health and Social Care, both the terms are related to the kind of services which are
available from health and social care providers. Health and social care sector operate with an aim
of improving the quality of life of an individual and also help the individuals to reach their
potential. Health and social care combines various elements of biology, sociology, law, ethics
and nutrition in order to serve humanity (Erb and et.al., 2017). Health and social care includes
the provisions of health and social work activities which includes the health care services
provided by medical professionals and social care activities are provided without any
involvement of heath care professionals (Bareil and et.al., 2015). In this report National Health
Services (NHS) UK is taken as an organization, which is a health and social are organization
which over sees planning, budget delivery and day to day operations of England. Present report
is based on the case study of Health and Social care changes that take place in this sector and
what are the factors which drive the changes in health and social care. This report also discusses
about the recent changes that are taking place in this sector and what are the key principles of
change management and how this change is planned in health and social care sector.
PART 1
1.1 Factors driving the changes in health and care services
There are various factors that are responsible for bringing the changes in NHS. Health
and social care industry mainly depends up on the legislation, fluctuations in economic rates, and
major changes in technical advancements. These factors are also main drivers of change in the
services of NHS. These drivers can be explained by using Pestle analysis.
PESTLE Analysis: It is a framework or a tool which is used by the organisation to analyse
micro environmental factors which have an impact on the organisation. Some of external factors
which have an impact on NHS are as follows:
Government subsidies: NHS is mainly impacted by many government factors like tax
legislation, insurance, consumer protection and local authorities. Changes in the government can
have effect on NHS especially related to health care bills and plans (Dupuis and et.al., 2016).
Changes in care act 2014, which has brought significant changes in the system also has an
impact on the organization. This factor have resulted in the changes in their bill plans with in the
organization.
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Loss of services: NHS is also affected with the economic factors such as inflation rates, interest
rates, unemployment, financial instability etc. For example, NHS is manufacturing a health care
equipment and high unemployment rate means less people will be able to purchase the products.
It has brought the change in the rates of their products and are offering at lower rates to the
patients.
Change in beliefs: Changes in public value and demographics have an impact on NHS. People
of various communities share beliefs, fear and cultural norms and NHS has to be aware of these
conditions when an organization treats to the problems of public. For example NHS has to
understand why people are turning to particular type of remedies and new trends in eating in
order to provide services to the people. It has result in developing the cross cultural relationships
within NHS.
Technology: Advancements in the technology can have effect on the performance of NHS in
providing the service to the public (Davis and et.al., 2015). Developments in providing medical
services to the patients can help NHS in serving the people in better ways. For example advanced
in their contact lenses or simple lenses which can provide crystal clear vision to eye patients.
NHS has upgraded its technology and have raised its technical standards.
Corporate social responsibilities: CSR practices have both financial and environmental
benefits for NHS. The factors like waste disposal programs, eco-friendly products and
certification of environmental friendly designs come under the scrutiny of CSR. CSR should be
under the strategic plan of NHS in order to contribute towards green environmental practices.
NHS is contributing towards CSR programs and has changed its process to maintain the
environmental sustainability.
Legal procedures: NHS has to follow the legal procedures of UK as there have been recent
changes in immigration Act 2014 and also UK government is responsible for NHS's health and
social care department. Failure to follow the new laws and legal procedures could result in
creating the problems for NHS and also may result in the failure of business strategy. Now NHS
are following the laws like immigration Act 2014 and other laws as there has been changes in it.
Understanding these drives of change can help NHS in framing the strategies to address
various challenges of drivers of changes and can Health care laws in UKremain proactive about
the emerging threats. By analysing these drivers of change NHS can develop a strategy and can
gain the competitive advantage.
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