Facilitating Change in Health and Social Care

Facilitating Change in
Health and Social care

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
TASK 1............................................................................................................................................3
1.1: Explain the key factors that drive change in health and social care services ......................3
1.2: Assess the challenges that key factors of change brings to health and social care services. 4
TASK 2............................................................................................................................................5
2.1: Devise a strategy and criteria for measuring recent changes in health and social care........5
2.2: Measure the impact of recent changes on health and social care services against set
criteria .........................................................................................................................................6
2.3: Evaluate the overall impact of recent changes in health and social care .............................6
2.4: Propose appropriate service responses to recent changes in health and social care services
......................................................................................................................................................7
TASK 3............................................................................................................................................7
3.1: Explain the key principles of change management .............................................................7
3.2: Explain how changes in health and social care are planned ................................................8
3.3: Assess how to monitor recent changes in health and social care services............................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Facilitating changes within the health and social care institution is the dynamic process
that help to bring the potential changes in the significant delivery of services. The external
environment constantly changes due to the innovation, advancement of technology, change in
social preferences as well as political conditions (Al Rawahi, 2017). So the society both at
national and local level need to build up the vital strategies in terms to carry out the process as
well as system significantly. To better define the topic of report National Health Services (NHS)
company of United Kingdom has been selected which is funded by the local authorities in order
to treat the wide percentage of local residence at nominal rates. The diverse operations of firm
that include division like patient care, dentistry as well as ophthalmology adopt the best possible
changes in order to secure the life of people and offer them significant amount of potential
services. This report cover topic like key factor that possibly drive the changes in the health as
well as social care services. Determine the latest changes in the heath care services. Further,
access the principles of change management are covered in the report.
MAIN BODY
TASK 1
1.1: Explain the key factors that drive change in health and social care services
Health and social care institution are significant process that support the living standard
of people by offering them the enriched product as well as services. Driving best possible
changes is the valuable medium that is used to accommodate the need as well as requirement of
people. Explanation of the certain external factors based on which the companies like NHS bring
significant amount of changes are discussed below:
Political: It basically involve the guidelines, policies or norm of the government as well
as local authority on the basis of which necessary alternations need to be accommodated by
company. Although instability or any changes in the political conditions act as a set back for the
company but in order to attain the purpose potential alteration needs to be facilitated. As per the
case study government always try to enrich the health care services specially for senior citizens
at national, local as well as user level (Best, 2017). Still it is struggling to meet the demand of the
care seeker and cover their needs. So NHS need to enhance its arena and follow the political

changes rather than being repellents because it act as a vital practice that effectively cater current
as well as potential needs.
Demographical and cultural: It comprises of the factors like lifestyle of the local
residence, age as well as community needs needs to be analysed in order to develop changes and
support the living standard of people. In case if the health and social care services on the basis of
immense data and relevant informative identifies that the visiting rate of people who are more
than 60 years is high then focus needs to be given to launch the special reforms. Like NHS
company need to have the high available of doctors, rooms as well as equipment so that
emergency cases can be meet out within specific duration.
Technological: It represent adoption of the new as well as innovative techniques which
helps in delivering the favourable as well as time effective services (Buse, Martin and Nettleton,
2018). Like, the increasing use of the electronic record keeping and technically managing the
data not only secure immense information by also manages the time and cost of NHS company.
Legal: Legal factor involve the legislative acts that are introduced by the government in
order to safeguard the interest of care seeker as well as care giver. In order to support the lives of
the older people various acts like Care Act 2014 was passed. It involve the legal framework that
was designed to handle the repetitive cases of the older people. Introduction of new rights as well
as responsibilities support the smooth internal process of health and social care services by
looking after the welfare of each and every business unit.
Therefore, these are some of the factor which are not in control of the healthcare
institution but based on this modifications needs to be made in the services of company.
Facilitating changes is one of the most affirmative practice that develop the quality of care
support which is the indicator of sustainable economy.
1.2: Assess the challenges that key factors of change brings to health and social care services
Driving best possible changes within healthcare support is not the easy and smooth
practice because in involve the flexibility in terms to adopt the new technique or working pattern.
Although constant changes support the organisation in terms to remain competitive and
significantly cater the requirement of care seeker. Perhaps there exist various constraint or key
challenges that affect the changes within health care services whose explanation is demonstrated
below: