Facilitating change in Health and Social care Assignment

Facilitating
change in
Health and
Social care

Table of Contents
INTRODUCTION .............................................................................................................................................................................................
TASK 3..............................................................................................................................................................................................................
3.1 Explain the key principles of change management ................................................................................................................................
3.2 Explain how changes in health and social care are
planned .........................................................................................................................................................................................................
CONCLUSION ..................................................................................................................................................................................................
REFERENCES...................................................................................................................................................................................................
INTRODUCTION
Health and social care service is a term that is related to
services which are available from health and social care
providers. This is a term which is used for evaluating healthcare
provision infrastructure and private sector. Change is inevitable
in every organisation thus healthcare service must also adopt
new changes in service. The following report is based on Local
Action for Disabled (LAD). This is an organisation that
operates residential homes for individuals with learning
abilities. The following report consists of Key factors that are
likely to drive need for change in health and social care services
and the challenges faced by this sector when applying these
changes. This report has discussion on strategy and criteria for
measuring recent changes, impact of recent changes and
evaluation of overall impact of recent changes in the health care
service. This includes appropriate service responses to recent
changes in this sector. Further there is a explanation on key
principles of change management and how change is managed
in the health care service.

TASK 3
3.1 Explain the key principles of change management
The management of change is an important task and it is
a well established filed that is guided by tested principles and
evidences. The change management can be explained by John
Kotter's model of change. This model in accordance to change
in health and social care organization is mentioned below -
Phase one- creating a climate for change
According to Kotter there are two sides for any change,
one is emotional side and other is people side (Shanks, ed.,
2016). The stakeholders and employees must be prepared for
organisational change. The different steps involved in this are
listed below -
Establishing a sense of urgency
Forming strong coalition
Creating a vision for future state
in context of LAD, the management must prepare it's employees
for analyzing change and knowing current state of CQC. This
organization should create a team for analyzing and
implementing need of change.
Phase two- engaging and enabling the organization
According to this step, Kotter suggested that employees
must be involved in the process of planning, implementation
and evaluation of change. In context of LAD, change
management is achieved by engaging staff and workers in
making decision for organisational change.
Phase three-implementing and sustaining the change
This is next important factor of change management.
The leaders of healthcare and social organisation must ensure
that change is implemented in an effective manner.
3.2 Explain how changes in health and social care are planned
Stakeholder management plan – There is need of many
individuals while implementing change in the organisation. An
effective stakeholder plan is needed for identifying various
individuals who are affected by these changes. The different
stakeholders for LAD are service users, government standards
i.e. CQC and employees of the organisation. It is evaluated that
change is not affecting badly any of the stakeholders of the
organisation.