Facilities Operations Management Report - The Montcalm Hotel

This report examines facilities operations management within the hospitality sector, specifically focusing on the responsibilities of a facilities manager at The Montcalm Hotel. It delves into statutory regulations impacting operations, emphasizing health, safety, and environmental measures. The report outlines the importance of implementing training programs and adhering to legal frameworks to ensure guest and employee safety. It also details the essential documentation required for compliance with regulations and safety measures, including operational licenses and health certifications. The conclusion highlights the critical role of maintaining quality standards to retain customers in the competitive hospitality industry. The report emphasizes the importance of improving productivity and operations to meet customer needs and expectations. References include academic sources discussing safety, operational effectiveness, and facility valuation.

Facilities Operations
Management

Table of Content
 Introduction
 Statutory regulations which will affect facilities operations
 Health, safety and environmental measures implemented by
facilities managers
 Documentation required for compliance with statutory regulations
as well as health and safety measures
 Conclusion
 Reference

Introduction
Facilities operation management is one of the vital aspects within any
hospitality sector. All the services offered to their guest and customer
must of superior quality that will assist them in attaining maximum
growth opportunity in near future time. In case, if business would not be
able to determine expected facilities to their guest then, they would not
return to that particular hotel next time. In this report, a completed
discussion about assessing the responsibilities of facilities manager for
staff associated with delivering services to “The Montcalm Hotel”.

Statutory regulations which will affect facilities
operations
There are numerous statutory directions and polices that made by UK
government so as to guarantee security and safety of clients,
representatives, employees and different workers or subordinates. It
is essential for Montcalm Hotel to execute security, ecological and
health related laws according to UK government with a specific end
goal to regulate good and appropriate safety and health practices.

Health, safety and environmental measures
implemented by facilities managers
Montcalm is concern on providing luxury facilities and analyse distinctive
approaches to improve their administrations keeping in mind the end
goal to enhance their conditions. Following are a few measures
which can received by general manager of Montcalm Hotel:
 Conducting training and advancement programs:
 Implementation of laws:

Documentation required for compliance with statutory
regulations as well as health and safety measures
There are different documents and registers which are vital for General
manager of Montcalm Hotel to keep up properly as to providing
appropriate facilities to the consumers.
 License of operations for hotel property
 Certification and licenses
 Certification of the health and safety of customers

Conclusion
As per the above given report it has been concluded that it is required
for each services industry to maintain its quality standard as to
retaining customers for long term run of business activities. In the
modern business era people are very much concern about the quality
of services rather then the price so it is the major responsibility of
organizational manager to improve their productivity and operations
as to satisfying the needs and wants of people at market place.

Reference
Pagell, M., and et. al., 2015. Are safety and operational effectiveness
contradictory requirements: The roles of routines and relational
coordination. Journal of Operations Management, 36, pp.1-14.
Popovic, S., Majstorovic, A. and Grubljesic, Z., 2015. Valuation of facilities
in use and application of international accounting standards. Актуальні
проблеми економіки, (3), pp.379-387.
SARAZ, O., and et. al ., 2013. Evaluation of different methods for
determining ammonia emissions in poultry buildings and their
applicability to open facilities. Dyna, 80(178), pp.51-60.

Reference
Pagell, M., and et. al., 2015. Are safety and operational effectiveness
contradictory requirements: The roles of routines and relational
coordination. Journal of Operations Management, 36, pp.1-14.
Popovic, S., Majstorovic, A. and Grubljesic, Z., 2015. Valuation of facilities
in use and application of international accounting standards. Актуальні
проблеми економіки, (3), pp.379-387.
SARAZ, O., and et. al ., 2013. Evaluation of different methods for
determining ammonia emissions in poultry buildings and their
applicability to open facilities. Dyna, 80(178), pp.51-60.

Thank You