Marks and Spencer: Analyzing Factors Influencing Employee Motivation

This report examines the factors that motivate employees at Marks and Spencer, a prominent British retail company. It identifies recognition, positive company culture, job advancement opportunities, financial benefits, job security, and a positive work environment as key motivators. The report also explores the positive and negative factors employees experience due to their job roles, including fostering social relationships and engagement opportunities, as well as challenges like job stress and work-life balance issues. Ultimately, the report emphasizes the importance of motivation in organizational success and the need for companies to address both positive and negative aspects of the employee experience. Desklib provides access to this report and other solved assignments for students.

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Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
The various factors which motivate employees to work.............................................................1
The positive and negative factors employees experience as a result of their job roles...............3
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
Motivation is one of the essential part of organisation that will assist in encouraging employees
to perform business task and practices in significant manner. It is essential for organisation to
conduct different motivational activities in order to encourage and influence performance level
of employees. There are several factors which will lead to motivate employees for working
effectively and efficiently (Grant and Shandell, 2021). This report is based on Marks and
Spencer company. This is a well known British company which is providing different types of
high quality products and services in order to meet with the needs of several customers. Marks
and Spencer organisation is dealing in retail sector and it was developed by Michael Marks and
Thomas Spencer. Head office of this company is located in London, England, UK. This report
includes information about the different factors that will motivate employees to work. Apart
from this, different positive and negative factors employees experience as a result of their job
roles has been determined.
MAIN BODY
The various factors which motivate employees to work.
There are different factors that will motivate and encourage employees to successfully and
effectively conducting organisational practices. It is essential for Marks and Spencer company to
successfully analyse and evaluate different motivational factors that will significantly influence
the performance level of employees (Fishbach and Woolley, 2021). Different factors that will
motivate employees to work are mention below -
 Recognition – It is crucial that Marks and Spencer company is providing appreciation and
rewards to its employees for effective and efficient performance. It has been determined
that perceive and praise because need to reinforce a specific exertion or result that helps
the business. The more these specific behaviours are perceived, the more often a worker
will rehash them. Through this factor employees will get motivated and encouraged to
work in better and accurate manner for accomplish desired goals.
 Positive company culture – It has been analysed that positive culture of organisation will lead
to motivate employees to work in that firm. Marks and Spencer company needs to develop
positive working culture so that all employees can correctly work as well as use their skills and
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potential to conduct business task. A company's culture can incredibly affect worker inspiration
in the workplace. Numerous employees feel more esteemed and contribute in their work more
when there is a strong company culture that supports employees and brings them together
consistently.
 Job advancement opportunities – Marks and Spencer company should provide different job
advancement opportunities to its employees as this is one of the crucial motivational factor.
Another manner by which employees become more motivated in the workplace is the point at
which helps in making a way of job advancement is emphasized. It has been determined that job
advancement opportunities will assist employees in overall growth and development. Ensuring
employees understand an unmistakable arrangement of progression inside their position in the
workplace can instil inspiration to work towards a promotion, which can at last increase worker
efficiency.
 Financial benefits - This can be describes as the monetary benefits and advancement that will
motivate employees to use their skills and potential to conduct required set of business in
effective and appropriate manner. Getting various opportunities for employees to appreciate
financial benefits for difficult work is an incredible method for boosting inspiration and provide
employees with a sense of accomplishment and appreciation. It has been analysed that there are
different kinds of financial benefits such as salary, bonus, monetary benefits and so on which
could be provided by Marks and Spencer company in order to successfully conduct business
practices as well as attain desired goals.
 Job security - It is important that employees of Marks and Spencer company have proper
job security while performing and conducting business practices. Employees are
frequently more motivated when they realize they have job security with a
company(Wigfield, Muenks and Eccles, 2021). It has been determined that through this,
respective organisation will be able to motive employees as well as perform
organisational task in appropriate manner.
 Positive work environment - Positive work environment can be refered as the correct and
appropriate surrounding where employees can perform business practices successfully.
Similar to a positive work culture, a positive work environment can also increase
representative inspiration. Work environment refers to both physical and non-physical
factors that straightforwardly sway the environment of the workplace. It is essential that
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Marks and Spencer company make sure that employees have no harm while working in
this organisation and this will help in motivating employees to focus on their work.
The positive and negative factors employees experience as a result of their job roles.
It has been determined that there are several factors and elements that will be experienced
by employees as a result of their job role. It is essential that employees are correctly analysing
and evaluating the different factors due to which there performance and productivity with in
organisational will be influenced. Positive factors in work life incorporate social and personal
resources inside the work environment that add to great wellbeing and efficiency. These are
factors that assist individuals with accomplishing goals and performing tasks, while lessening
physical and psychological strain and stimulating personal turn of events. Both the physical and
psycho-social work environment have their influence in ensuring that the worker is feeling
satisfied and secured. Positive and negative factors which employees experience as a result of
their job role is mentioned below in detail –
Positive factors - There are different positive factors of employee experience which is a result of
job role is mention below in detail –
 Fostering social relationships – The positive factor of employees’ experience through job
role includes fostering social relationships. While working in organisation, employees of
Marks and Spencer company will be able to develop strong relationship with other people
as well as increase their networking. Work provides the chance to meet new individuals
and interface with others. The interactions that happen between employees can result in
various factors that decided affect representative trust and social support
 Engaging individuals – It is essential for employee to engage in different practices of
business as this will lead to provide different work opportunities. It has been analysed
that employees will be able to gain benefit of personal and professional growth while
working in a job role as well as lead to assist in attaining desired goals. The relationship
between worker engagement and efficiency is notable.. Worker engagement can have a
positive and significant impact on organizations however it has been analysed that
managers are significant part in ensuring engagement and prosperity
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Negative factors – There are different issues and negative factors that is faced by employees
working in a job role. These factors are mention below in detail -
 Job Stress – This is one of the major and crucial negative factors of job role as employees
will have to deal with high stress When employees are not content with their jobs, they
are substantially more liable to experience and report stress at work. While working for a
particular job role an employees will have to deal with several types of job stress which
affect the their physical and mental health. It is essential that workers who are satisfied or
cheerful at work are substantially less liable to report feeling stressed out by their job.
 Issue in work life balance – This is negative factors that is faced by an individual while
working at a particular job role. It is essential for a person to have a proper work life
balance so that they can give time to their family and friends along with the job role. It
has been identified that due to job role, individual is not able to have proper work life
balance and this negatively affects their personal and professional work life.
CONCLUSION
From the above report, it could be concluded that motivation play a significant role in
organisation. It is essential that company is conducting different task and practices in order to
motivate employees. There are several aspects such as employees needs and wants which should
be considered by the organisation while motivating employees to work in effective and efficient
manner. It has been determined that there are different positive and negative factors that is
experienced by employees while working in a particular job role.
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REFERENCES
Books and Journals
Fishbach, A. and Woolley, K., 2021. The structure of intrinsic motivation. Annual Review of
Organizational Psychology and Organizational Behavior, 9.
Wigfield, A., Muenks, K. and Eccles, J.S., 2021. Achievement Motivation: What We Know and
Where We Are Going. Annual Review of Developmental Psychology, 3.
Ali, B.J. and Anwar, G., 2021. An Empirical Study of Employees’ Motivation and its Influence
Job Satisfaction. Ali, BJ, & Anwar, G.(2021). An Empirical Study of Employees’ Motivation and
its Influence Job Satisfaction. International Journal of Engineering, Business and
Management, 5(2), pp.21-30.
Grant, A.M. and Shandell, M.S., 2021. Social motivation at work: the organizational psychology
of effort for, against, and with others. Annual review of psychology, 73.
Master, A., 2021. Gender Stereotypes Influence Children’s STEM Motivation. Child
Development Perspectives, 15(3), pp.203-210.
Master, A., 2021. Gender Stereotypes Influence Children’s STEM Motivation. Child
Development Perspectives, 15(3), pp.203-210.
Dana, L.P. and et.al., 2021. The Impact of Entrepreneurial Education on Technology-Based
Enterprises Development: The Mediating Role of Motivation. Administrative Sciences, 11(4),
p.105.
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