Factors Motivating Consumers to Pay High Price for Better Brand Value
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This research proposal investigates the factors that motivate consumers to pay high price for better brand value. The study focuses on social, cultural, psychological, and personal factors that influence consumer behavior. The research aims to analyze the relationship between brand value and consumer attitude and purchasing behavior.
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Running head: RESEARCH IN BUSINESS RESEARCH IN BUSINESS Name of the Student Name of the University Author’s Note
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1RESEARCH IN BUSINESS Executive Summary The present research proposal focuses on the factors that motivate the consumers to pay high price for better brand value. The first section of this study highlights on the aims and objectives of the research topic. The second section focuses on the literature review or investigation of the problem in relation to the research topic.The third section elucidate on the methods that the researcher will adopt for conducting this specific research study. Furthermore, conceptual framework of this research study is done based on the analysis of literature review. The last section of this study provides an overview on the limitations and time schedule of the research. In fact, the potential outcomes of the research is also justified in this study.
2RESEARCH IN BUSINESS Table of Contents Introduction................................................................................................................................3 Research Aims and objectives...................................................................................................4 Research Questions....................................................................................................................5 Primary Question.......................................................................................................................5 Secondary Question...................................................................................................................5 Problem Investigation................................................................................................................5 Social factors..............................................................................................................................6 Cultural factors...........................................................................................................................7 Psychological factors.................................................................................................................8 Personal factors..........................................................................................................................8 Conceptual Framework............................................................................................................11 Research Methodology.............................................................................................................11 Research Design.......................................................................................................................11 Research Philosophy................................................................................................................12 Research Method......................................................................................................................12 Data Collection Method...........................................................................................................13 Sampling Design......................................................................................................................13 Sample size...............................................................................................................................14 Research Limitations................................................................................................................14 Gantt chart................................................................................................................................15
3RESEARCH IN BUSINESS Conclusion................................................................................................................................15 References................................................................................................................................17
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4RESEARCH IN BUSINESS Introduction The present research study investigates about the factors motivating consumers to pay higher prices for better brand value. Now- a- days the enterprises are more concerned about the consumers behaviour as it facilitates them to attain information regarding the consumers preference,tasteandtheirwayofthinkingrelatingtoselectionofproducts.Asthe preferences and way of thinking vary among the consumers, their decision for purchasing of luxury product and essential product vary in higher way. Consumer behaviour refers to the study of processes that is involved when an individual or groups chooses, purchases and disposes of the commodities and services in order to satisfy their needs as well as desires (Boztepe, 2012). The purchase behaviour of the consumers is usually analysed by the organizations in order to draw the conclusive decision relating to their preference in brand. Brands play one of the vital role in consumer’s decision making regarding product selection and price. There are several factors that influences the view as well as decision making of the consumers. In the today’s competitive marketplace, consumers vary in their perceptions and thereby holds varying images about any particular brand. However, the consumers often have to make choice among huge range of brands or commodities in the marketplace, which differ slightly in its price.In such situations, the consumer’s final decision mainly depends on image that is associated with various brands. Brand image has been considered as one of the vital factors that influences the consumer purchasing behaviour relating to better brand value (Aaker & Biel, 2013). Several researchers demonstrates that brand image is crucial in apparel buying behaviour as it affects customer willingness in paying premium price as well as recommending the brands to other people. Moreover, when the customers hold constructive as well as strong brand image, they becomes more likely to assess apparel goods in positive way irrespective of price. In this specific research study, more focus has been given on higher brand value products that is
5RESEARCH IN BUSINESS mainlysoldinluxuryproductindustry.Whentheenterprisesmarketbrandvalue commodities, the pricing strategies, marketing strategies and several other factors differ considerably and thus charges premium price for the brand values. Often, luxury or high- income consumers do not purchase products based on price and in fact concentrates on quality of the product. The main objective of this research study is to investigate the relationship between brand value and consumer’s attitude as well as purchasing behaviour (Buil, MartÃnez, & De Chernatony, 2013). This research study also discusses about the how brand image influences the consumers to pay higher price for the products.The study also focuses on the impact of brand value on the customer’s observations about product quality, benefits of these products, their attitude towards these commodities and decision making to buy the products. Research Aims and objectives The aims and objectives of the research is required to be arrived at for attaining the target of the study. The aims and objectives of this particular research study are discussed below- ï‚·To investigate the factors that influence customers purchase decision relating to better brand value goods ï‚·To analyse the social factors which influence the consumers to pay higher price for the brand value. ï‚·To assess the psychological factors which affect the customers to pay higher price for better brand value ï‚·To analyse the cultural factors that encourages the customers to pay higher for higher brand value ï‚·To assess the personal factors which motivates the customers to pay higher price towards better brand value.
6RESEARCH IN BUSINESS Research Questions Primary Question The primary question of this research study is – What are the factors that motivates the consumers to pay higher price for better brand value? Secondary Question The secondary questions for this research study are given below- What is the significance of the brand value in perspective of customers? Whether the brand image influences the purchasing power of consumers? Which factor among social, psychological, personal and cultural impacts the most on the customers purchasing behaviour and decision making procedure? Problem Investigation Consumer behaviour is the study that is mainly concerned with every aspects of customer’s purchasing behaviour, which is from pre- purchase activities to post-purchase consumption, assessment and other disposal activities. It is an integral domain in which the marketers assess different factors that are related to customers purchasing behaviour. Apart from this, this domain is also concerned with each person involving in the purchasing decision as well as consumption activities both directly and indirectly, which includes- opinion leaders, brand influencers (Godey et al., 2012). In the present scope of research study, several factors which affects the consumer behaviour towards better brand value goods are assessed for establishing proper connection with the price they pay. Even though there might be numerous factors which can encourage consumers into paying high price, these factors generally vary across the commodities. This in turn leads to huge complexities of the
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7RESEARCH IN BUSINESS research analysis in the present domain as it is usually complicated to assess numerous factors that encourage customers towards their decision making procedure. Moreover, this study will also assess literature gap existing in this domain for understanding buying behaviour relating to sensitiveness in price. It has been evident from several studies that there are numerous factors that influence consumers purchase decision making relating to products. These factors mainly include- social, psychological, cultural and personal, which are discussed below. Moreover, the factors that influences customers to pay higher price for better brand value involves- brand image, quality, brand awareness, uniqueness which are discussed below- The factors that influences consumers purchasing power are discussed below- Social factors One of the main factors that influence consumer’s purchasing behaviour is the social factors. The social factors mainly involves- family, reference groups, status and so on. Solomon et al.,(2014) opines that each individual buying decision is majorly influenced by these people. Every consumer belongs to a specific group which is known as membership group. Reference group impacts the consumer’s self- image and behaviour. This group provides few points regarding comparison to customers about their lifestyle, habits, attitudes and behaviour. There are several small reference groups that are formed by – neighbours, work group, family and other individuals associated with the consumers. In fact, the groups in which a customer does not belong might also impact their buying decision. Family members also impact buying behaviour of the customers as they help a person to attain values and develop personality. The family members of an individual also offers possibility in developing opinions as well as attitudes towards various matters that includes- society, politics and social relations. They also creates perception about the brands and
8RESEARCH IN BUSINESS provide the informationto the consumer. According toSolomon et al.,(2014), each individual possess various status as well as roles depending upon family, enterprise, groups in which they belongs. Every role comprises of activities that are usually expected from a persontoperformbasedontheotherpersons.Additionally,socialstatushighlights individual’s position in social groups on the basis of few things involving- wealth, education and so on. However, the purchasing decision of individuals is also influenced by their roles and status. Thus, when the customers have to select between different brands, their social groups influence them to purchase the product based on brand value. Cultural factors Boztepe,(2012) indicates that cultural factors such as- social class, subculture also influences the customers buying pattern and behaviour. Culture is one of the basic causes of the customer’s wants which usually vary between the nations.Paul & Rana,(2012) points out thateveryculturehasvarioussubculturesthatincludes-nationalities,racialgroups, geographic regions which mainly impacts the customer’s selection among various brand value. In fact, different nation’s culture influence the customers to purchase the products based on its brand image and value. Moreover, culture being the part of external influence can motivate an individual to buy better brand value by paying higher price. Psychological factors Boztepe,(2012) opines that customer’s choices relating to brand value are also affected by few psychological factors, which includes- perception, attitudes, beliefs and perception. An individual’s psychology mainly arises from requirement of belongings. If an individual is motivated by other people to buy a specific brand irrespective of its value, then he might buy the product at higher price. Moreover, an individual’s perception about a
9RESEARCH IN BUSINESS specific brand can motivate them to purchase that product at higher price.Oswald & Oswald, (2012) states that an individual acquire beliefs through learning and experience. Belief refers to the vision that a customer has regarding purchase of a product. External influence such as family members along with learning mainly produces belief that impacts on customer’s buying behaviour. However, an individual might avoid in paying higher price for better brand value if he is influenced by family members. Personal factors As perAaker & Biel,(2013), personal factors including- age of buyer, occupation, lifestyle, economic situation and personality also influences customer’s buying decision. As the consumers preference vary during their whole life, their purchasing behaviour also alter based on their age as well as life cycle stage. Factors relating to age such as taste, clothing and recreation mainly influences an individual’s choice of purchasing the product based on brand value. Moreover, the family life cycle also changes buying behaviour as well as brand selection of the customers. In today’s business world, marketers mainly focus on alternatives in order to meet with the changing preference pattern of the customers. The occupation of customers also influences their buying decisions as well as buying behaviour. Consumer’s income level impacts their affordability in buying high brand value products.Buil, MartÃnez & De Chernatony,(2013) found out that customers who share same occupations apt to have same taste and leisure activities. However, they generally socialize with one another as well as share similar kind of ideas as well as values. These customers get influenced from the other in buying better brand value by paying higher price. On the contrary, a person from low income groups usually purchase necessity goods rather than purchasing luxury brands.Paul & Rana,(2012) states that lifestyle of the consumers also impacts consumers purchasing behaviour. The dimensions of customer’s lifestyle express their living pattern. Therefore, an individual having higher lifestyle tends to pay higher price for better brand value. According
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10RESEARCH IN BUSINESS toAaker & Biel,(2013), personality differs an individual from another with respect to their traits, which involves- adaptability, dominance, self- confidence, sociability. An individual attitude and value mainly shapes their personality which generally change during their whole life. However, this change in personality of an individual impacts their way of thinking, which in turn influences their purchasing behaviour based on brand value. Now- a-days several brands have developed a proper image, which corresponds to values as well as traits of customers. However, this permit the customers to express themselves with the help of brand selection.Oswald & Oswald,(2012) cites that numerous dimensions of consumers personality brings in brand amiability and also influences their purchasing pattern based on brand image. The factors that motivates consumers to pay higher price for better brand value are explained below- Brand image- This refers to the present view of consumers about a specific brand.Paul & Rana,(2012) cites that brand image consists of different associations in customer’s minds regarding attributes, benefits. It includes- appearance of product, functionality and value and is mainly brand content. If the brand image is higher, then it increases product brand value. As a result, this motivates customers to pay high price for higher brand value (Anselmsson, Vestman Bondesson, & Johansson, 2014). Brand awareness- This is highlighted in ability of consumers to recognize proper brand under various situations involving- brand recognition, brand opinion.Oswald & Oswald, (2012) states that it is one of the vital pillars of developing brand equity. It is taken into account as important in low involvement goods categories and is attributed to each consumer. It has been evident from several studies that brand awareness motivate customers to pay high price for high brand value.
11RESEARCH IN BUSINESS Quality-Severi & Ling,(2013) cites that good quality products also motivates the customers to buy that product irrespective of higher price. The enterprises are now- a- days adopting advanced technologies to produce quality products as it increases brand value in market and motivate customers to pay high price for better brand value. Uniqueness-This means the products are made unique by the enterprise in terms of design, quality, brand and packaging in order to attract large number of customers. However, unique selling proposition of a brand increases it value in the market, which in turn motivates the consumers to pay high price for high brand value (Buil, De Chernatony & MartÃnez, 2013). Conceptual Framework Research Methodology This section focuses on the various methods or tools that are to be integrated while conducting this specific research study (Choy, 2014). These methods include- research philosophy, research design, research method, data collection method and sampling size. In
12RESEARCH IN BUSINESS this study, both qualitative and quantitative method will be applied to investigate the factors that motivate consumers to pay higher price for high brand value. Research Design Research design relates to the strategy that the researcher chooses to implement various components of research in logical manner. Adoption of research design helps to effectivelyaddressresearchproblemthatmightoccurwhileconductingtheresearch (Marczyk, DeMatteo & Festinger, 2017). Research design can be of several types, such as- explanatory, descriptive, exploratory, casual, and sequential. In this research study, descriptive research design will be integrated to conduct the research as it provides proper understanding of problems and facilitates to resolve issues that might occur in different situations. Additionally, adoption of this design will also aid to validate and illustrate the research findings. Research Philosophy Research philosophy is applied to classify the research principle by taking into account different aspects of research. It mainly deals with nature and proper understanding of relevant knowledge. There are four main kinds of research philosophy which involves- pragmatism, realism, interpretivism, positivism (Hughes & Sharrock, 2016). Pragmatism is a mixed method design that uses both quantitative as well as qualitative research design. Realism refers to the method selected should appropriately fit the subject matter and uses either quantitative or qualitative method. Interpretivism depicts the social approach which basically depends on social science. It includes small samples and uses qualitative method for investigating the research. Positivism is actually high structured as it involves large samples and thus uses both quantitative and qualitative method.
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13RESEARCH IN BUSINESS In this case, positivism philosophy will be used for conducting the research as this involves large samples and utilizes both qualitative and quantitative data analysis method. Research Method There are two kinds of research method, namely- deductive and inductive. Deductive method includes testing of hypothesis based on present concepts of research while inductive method depicts exploring of new concepts and theories and using broad generalizations (Flick, 2015). In this case, deductive approach will be integrated for conducting this research as it aids to test hypothesis by applying existing concepts. Data Collection Method The methods that are used for collecting data are- primary and secondary. Primary data is collected from surveys and observations whereas secondary data is collected from business journal, library books, newspapers and internet. Primary data is analysed by using two methods, which include-quantitative and qualitative (Neuman, 2015). Quantitative data analysis method utilizes statistical inferences and involve two processes such as- surveys and experiments. On the contrary, qualitative data analysis method utilizes numerous processes such as- interviews, archival materials. In this study, both primary as well as secondary data sources will be used for gathering information about the research topic. The primary data will be gathered from interviews and survey questionnaires while secondary data will be obtained from peer- reviewed journals, library books and internet (Brannen 2017). This research study will utilize both quantitative and qualitative data analysis method in order to obtain accurate outcome of research. The researcher aims to use survey questionnaires and interviews process for collecting data. The survey questionnaires will be given to the consumers for collecting
14RESEARCH IN BUSINESS information about which factors motivate them to pay higher price for better brand value (Silverman, 2016). The interview process will be held in few enterprises where the manager’s interview will be taken regarding the strategy that is used for increasing brand value and opinion about the research topic (Lewis, 2014). These two methods will help to draw accurate conclusion about the research study. Sampling Design Sampling relates to the method of choosing subset of a unit from target population for collecting accurate information. This data is then applied for drawing specific inferences relating to population (Levy & Lemeshow). There are two kinds of sampling technique that is usedfor samplingdesign, which includes-probabilityand non- probabilitysampling. Probability sampling relates to the method where each sample has particular probability of getting selected. On the other hand, non- probability sampling uses method of selecting samples from small unit. In this study, probability sampling method will be integrated for conducting the research as the consumers have the probability of being chosen from large population. Sample size The sample size in this research study will be taken as 50 out of total population since all cannot be considered for the survey as it would be highly expensive(Uprichard, 2013). In addition to this, an interview of 5 managers of different enterprises will be taken for attaining information. Research Limitations Every research has certain limitations as well as drawbacks. In this study, the time frame is one of the research limitations as the researcher will take long time to complete the whole process. Furthermore, the selection of small sample size might create difficulty for the
15RESEARCH IN BUSINESS researcher to draw accurate conclusion. The managers of the organization might choose to not respond during the interview process. Gantt chart Conclusion Thecompaniesarenow-a-daysadoptingmarketingcampaignandeffective strategies for promoting their brand in the marketplace. Effective strategies also helps the companies to improve their brand value or image in the competitive marketplace. This in turn influences the customer’s selection of brands and their purchasing behaviour. Apart from this, other factors including social, cultural, psychological and personal factors also influences the customers buying behaviour relating to better brand value. Moreover, better brand image and awareness also motivate customers to pay higher price for better brand value. Thus, it is
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16RESEARCH IN BUSINESS necessary for the enterprise to focus on their marketing and pricing strategies in order to improve their brand value and image in the market.
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