Factors and practices that affect HRM decision-making

Portfolio

Table of Contents
Introduction......................................................................................................................................3
Main Body.......................................................................................................................................3
Internal and external factors that affects human resource management decision-making..........3
Human resource practices in a work-related context..................................................................4
Conclusion.......................................................................................................................................5
REFERENCES................................................................................................................................7

Introduction
Human resource management directs functional area of a business firm towards
maintaining efficiency of an organisation in respect to various tasks being produced in the
business firm. As with the fact that operational work at business organisation have to go through
various complexities also internal and external factors that impacts effective working of the
operational firm. In the present report operational working of HSBC is being taken into
consideration. The respective firm is British multinational investment bank which was founded
by Sir Thomas Sutherland and is headquartered in London, England, UK. In addition to this,
impact on performance of the firm caused due to COVID-19 pandemic is also being highlighted
with analysis of internal and external factors. Lastly, various human resource practices in work-
related context is also being presented in this report document (Sharma and Sharma, 2021).
Main Body
Internal and external factors that affects human resource management decision-making
Recently the firm have offered the job recruitment for a “customer service advisor”.
Being a HR manager at HSBC bank, various considerations regarding internal and external
factors impacting on firm's performance are to be taken. In relation to current pandemic of
COVID-19, several considerations were being taken which brought changes in the recruitment
and selection process of the financial institute. Such presence of factors in the operational
environment of the business firm makes it difficult to perform at best ability of the organisational
firm. Various internal and external factors that affects human resource management decision-
making are as follows;
Internal factors
Corporate objectives: This category of internal factor is an inclusion of taking
considerations of corporate objectives in human resource decision-making process. Such
objectives are an inclusion of a precise path on which all the operational tasks and activities of
the firm are directed. In fact HRM decision-making by taking considerations of defined
corporate objectives can derive better productivity and ultimately better market presence in
various regions of operations (Armstrong and Taylor, 2020).
Operational strategies: With the introduction of any new strategy adopted in an
institutional firm it impacts over HRM decision-making process. In relation to the given business