This article discusses the crucial importance of social media knowledge for the functioning of a business. It explores how social media helps in reaching out to customers, gaining valuable insights, and growing the brand. The article also highlights the benefits of using social media for establishing oneself as a thoughtful leader, creating real human connections, and increasing website traffic. Additionally, it emphasizes the significance of social media in generating leads, collecting analytical data, and developing personal websites. The article concludes by discussing the benefits of LinkedIn and the importance of skills audit questionnaire in evaluating skill gaps.