Change Implementation for Fast Track Couriers Pty Ltd

CHANGE IMPLEMENTATION – FAST
TRACK COURIERS PTY LTD
• PDA/GPS Tracker for Fleet Trucks
• One person per Truck Policy

IDENTIFIED CHANGE
GOALS
Impacted
change
• PDA/GPS usage for the truck fleet
• One person per truck policy using automatic lift gates
How they
impact
• improvements in their delivery services with
adequate utilization of workforce and resources
How the
impacts
are
realized
• Monitoring of delivery orders

RELEVANCE OF THE CHANGE GOALS
WITH ORGANIZATION GOALS
Increased Efficiency of Service
Customer Satisfaction
Increased resource utilization
Feasible tracking policy
Considerable Return on Investments

COST BENEFIT ANALYSIS FOR THE
CHANGECOMPANY NAME COMPLETED BY
PROPOSED PRODUCT/INITIATIVE/SERVICE
QUANTITATIVE ANALYSIS 2015 2016 TOTAL
NON-RECURRING COSTS AUD AUD AUD
Project analyst/manager 1,000.00$ 1,500.00$ 2,500.00$
Trucking manager - Bob Rogers 1,000.00$ 1,000.00$ 2,000.00$
Sales team member - Jessica Smith 1,500.00$ 2,000.00$ 3,500.00$
New Human Resources manager - Peggy Anderson 1,000.00$ 1,500.00$ 2,500.00$
PDA/GPS trainer - Jack MacDonald 31,500.00$ 31,500.00$ 63,000.00$
Lift gates trainer - Erin Mitchell 31,500.00$ 31,500.00$ 63,000.00$
Head office training rooms with training supplies 500.00$ -$ 500.00$
PDA/GPS device 590.00$ 590.00$ 1,180.00$
TOTAL NON-RECURRING COSTS 68,590.00$ 69,590.00$ 138,180.00$
QUANTITATIVE BENEFITS YEAR 1 YEAR 2 TOTAL
REVENUES
Budget approved by Owners 25,000.00$ 25,000.00$ 50,000.00$
TOTAL REVENUES 25,000.00$ 25,000.00$ 50,000.00$
COST SAVINGS
Decreased Cost of Services Provided 65,000.00$ 75,000.00$ 140,000.00$
Savings from Business Process Improvements 10,000.00$ 15,000.00$ 25,000.00$
Productivity Gains 30,000.00$ 35,000.00$ 65,000.00$
Reduced Staffing Cost (including Overtime) 45,000.00$ 50,000.00$ 95,000.00$
Reduced Staff Turnover Costs 20,000.00$ 10,000.00$ 30,000.00$
TOTAL COST SAVINGS 170,000.00$ 185,000.00$ 355,000.00$
TOTAL BENEFITS 195,000.00$ 210,000.00$ 405,000.00$
TOTAL COST 126,410.00$ 140,410.00$ 266,820.00$
Fast Track Couriers Pty Ltd
PDA/GPS Tracker in Fleet Trucks