Implementation of PDA/GPS and 1 Person/Truck Policy for Fast Track Couriers
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Added on  2023/06/12
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This presentation outlines the implementation of PDA/GPS and 1 Person/Truck Policy for Fast Track Couriers. The goals, cost-benefit analysis, risk analysis, stakeholder management, communication plan, education/training plan, and reporting plan are discussed. The subject and course code/name are not mentioned.
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3 GoalA •Goal A: Implement PDA/ GPS usage on truck fleet (productivity function) in the first quarter, 2012 financial year. ImpactedHowWhen Truck DriversThe drivers will be impacted in a positive manner since it will enable them to deliver couriers to the customers in a timely manner and also help them to communicate in a much better manner with the company Within one month of the integration of this technology Fast Track CouriersWill help them to convey the important messages and information to the truck drivers in an effective manner Within one month of the integration of this technology
4 GOAL B •Goal B: Implement 1 person/truck policy using automatic lift gates in the first quarter, 2012 financial year ImpactedHowWhen The truck driversHelp them to complete their work in a much better manner and will also help them to reduce the number of work related injuries and health hazards in a much more effective manner With three months of the integration of this particular change Fast Track CouriersHelp them the reduce the work load of the truck drivers and also the spare drivers for the new 8 trucks that they are planning to buy for the expansion of their business in Sydney Within two months of the integration of this particular change
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5 Cost-benefit analysis OptionCostRiskBenefitF/ MF / NF Implement PDA/ GPS usage on truck fleet Nominal amount Ineffective usage of the devices for personal purposes Timely delivery of couriers Improvement of the performance of the drivers Feasible Implement 1 person/truck policy using automatic lift gates $10,000 per truck Inability of the truck drivers to use them in an effective manner Reduction in the number of work related accidents and health hazards Achievement of the 7.5% growth rate target Maybe Feasible
6 RISK ANALYSIS Risk/BarriersImpactLikelihoodStrategies to mitigate risk ineffective use of the GPS and the PDA highLikelyEffective training Extra work load on thedrivers because of the one driver policy HighVery likelyProviding training to them so that they are being to workalone
7 STAKEHOLDER MANAGEMENT StakeholdersCommitmentConcernsAddressed byConsultation methods Truck DriversTo deliver the couriers to the customers on time Not getting adequate salary, support from the company and others General ManagerMeeting with the union representatives Office managerTo provide adequate information and support to the truck drivers so that they are being able to deliver the couriers on time Not able to communicate the messages to the drivers General ManagerMeeting with the GM HR managerTo ensure that the needs of the workers are being addressed Not being able to address the needs of the drivers in the most effective manner GMMeeting with the GM Sales managerTo ensure that the customers are getting effective services The customers are not getting timely services GMMeeting with the GM and truck drivers
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8 Communication plan AudienceMessageWhenCommunication method Person Responsible Truck DriversThey will have to use the GPS and PDA technologies for the conduct of their job roles Before the implementation of these technologies EmailsProject Manager Truck DriversThey would have to follow the one driver policyBefore the implementation of these technologies EmailsProject Manager
Education/ Training Plan WhoSkills and knowledge WhenHowPerson Responsible Truck driversThe ability to use GPS and PDA systems for the process of their work. The ability to work without the assistance of the second drivers Before the implementation of the change By Providing Training Trainer 9
10 Reporting plan Measurement of success Strategy elementMeasures To increase the business by 7.5%Growth in revenue Improvement of the services offered to the customersCustomer feedback