This study explores the financial management, costing, pricing methods, and factors influencing profit in the travel and tourism sector using case studies of Carnival Corporation and Dalata Hotel Group. It also delves into management accounting information and funding sources for capital projects associated with tourism.
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Finance and Funding in Travel and Tourism 1
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Table of Contents Introduction.................................................................................................................................................3 Task 1..........................................................................................................................................................4 1.1 Explain the importance of costs and volume in financial management of travel and tourism businesses using Carnival Corporation & plc as your case study............................................................4 1.2 Analyse pricing methods used in the travel and tourism sector.........................................................8 1.3 Analyse factors influencing profit for travel and tourism businesses using Carnival Corporation & plc cruise brands as your case study......................................................................................................10 Task 2........................................................................................................................................................12 2.1 Explain different types of management accounting information that could be used in travel and tourism businesses.................................................................................................................................12 2.2 Assess the use of management accounting information as a decision-making tool..........................12 TASK 3.....................................................................................................................................................26 3.1 Interpret financial accounts of Dalata Hotel Group plc for the year ended 31st December 2016 showing at least two years performance (for example comparing 2016 to 2015)..................................26 Task 4........................................................................................................................................................32 4.1 Analyse sources and distribution of funding for the development of capital projects associated with tourism...................................................................................................................................................32 Conclusion:...............................................................................................................................................36 References.................................................................................................................................................37 2
Introduction In this study, the importance of costing and the methods followed by Carnival Corporation in pricing the various services have been discussed along with the importance of Cost-Volume- Price analysis. The different types of cruise used by Carnival Corporation and the unique facilities provided by the company have also been evaluated. The importance of management accounting system and the ways in which the data is used in the managerial decision-making process have been discussed with the case study of Dalata Hotels along with the interpretation of the final accounts of the company. In the last part, the role of the department of media, culture and sports in the UK region has been discussed along with the different ways in which the capital projects are funded in the tourism industry. Also, the ways in which the funds are utilised has also been included in this study. 3
Task 1 Introduction In this section, the meaning and importance of costing have been discussed along with the different types of costing methods followed by Carnival Corporation. The importance of Cost- volume-price analysis has also been included along with the pricing strategies followed by Carnival Corporation. The factors that affect the performance of the cruise business have also been included in this section. 1.1 Explain the importance of costs and volume in financial management of travel and tourism businesses using Carnival Corporation & plc as your case study. Costing/Pricing Price is one of the important factors since an efficient pricing strategy enables the business to compete and sustain in the competitive market condition. Carnival Corporation should formulate the strategies such that the profits can be realised along with providing services that are expected by the customers (Teplická, 2015). Types of Costs The companies determine the pricing strategy by formulating various methods to determine the costs incurred in the production of goods and services. The different types of costs that are incurred by Carnival Corporation are: Costs identified based on traceability Direct Costs:The costs incurred by Carnival Corporation in the form of wages to the crews, stores, administrative expenses, fuel charges, etc. Indirect Costs:These are the costs which cannot be directly traced to a particular department or source. The cost incurred in promotional activities, payroll of staffs other 4
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than crew, port charges, are the indirect costs for Carnival Corporation (Accounting Tools, 2018). Behavioural costs based on Activity Fixed Costs:These costs do not change and remain constant even though there are variations in the level of activity. The fixed costs in the Carnival Corporation can be rent, depreciation, expenses towards insurance. Variable costs:These costs vary according to the variations in the level of activity. Fuel costs, port charges, incentives and commissions of employees are some of the indirect expenses incurred by the company. Breakeven Point It is used in cost accounting to determine the specific point where the total costs and the revenues are equal by representing through a graph. Figure 1: Breakeven point Source: (Ready Ratios, 2018) Calculation of Break-even point The break-even point can be determined by the following formula: Total Revenue – Total Cost = 0. Where, Total Costs = Fixed Costs + Variable Costs*N 5
Total Revenues = Price per unit * N – (Variable Costs*N + Fixed Costs) = 0 So, thebreakeven point (N) =Fixed Costs / (Price Per unit – Variable costs) Cost-Volume-Profit Analysis This model was first developed by Hess and Mann in 1903, which determined the fixed costs and variable costs to determine the breakeven point. However, it has been further improved and in 2001, Yunker designed the way in which this model can be used in the managerial decision- making process. He proposed a theory which relates a link between the CVP models and demand curve and connected the volatility of the profit both on quantity and price (Daniel, 2012). This technique is the most effective and a simple model which is used to determine the breakeven point and forecasting the sales. Figure 2: Cost-Volume-Profit Analysis Source: (Harcourt, 2016). Cost-Volume-Price (CVP) Approach The traditional approach used the equation to determine the breakeven point: Pr(x) = px-(bx+a) = (p-b)x-a Where, Pr(x) = Profits, p=profits, x=quantity sold, b=unit variable cost (average), a=fixed costs (Daniel, 2012). 6
Importance of Cost-Volume-Price Analysis This model is used by the management to forecast the profits by analysing the volume of sales required to achieve the desired sales objectives. Carnival Corporation will have the following benefits of using this model: Controlling the Costs:This model helps to evaluate the ways in which the variable costs can be controlled and the impact of the new investments on the profits. Profit Planning:The number of seats that have to be filled in order to realise the profits can be ascertained by using this model (Wicks, 2017). Pricing Strategy:An effective pricing strategy can be developed since the cost price of the servicecanbeascertained.Thesalespriceoftheticketsandotherservicessuchas accommodation, food, etc. can also be ascertained. This helps to compete in the market effectively. Budget Preparation:The provisions for various expenses can be effectively made since the sales target and the forecast of sales can be ascertained by preparing budgets. Decision Making:The decisions related to marketing and promotion can be taken effectively. The strategies that can be used by Carnival Corporation to design an effective distribution channelcan alsobe done. Thesedecisionshelpto minimisethe wastagesandimprove operational efficiencies (Wicks, 2017). 7
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1.2 Analyse pricing methods used in the travel and tourism sector. Costing/Pricing Strategies Pricing strategy is devised according to the prevailing trends in the market and the expectations of the customers towards the company. This helps not only to compete in the competitive market scenario but also helps to increase the market share of the company. The strategy has to be formulated so that the different types of costs, both fixed and variable, should be included along with the profit margin which has been decided by the management. Hence, an effective pricing can be derived from: Sales Price = Fixed Costs + Variable Costs + Profit margin Carnival Corporation formulates the pricing strategy based on the various services provided to the customers. There are different types of cruises and brands such as: Figure 3: Carnival's contemporary, premium, and luxury cruises Source: (Cederholm, 2015) 8
Pricing methods of Carnival Corporation The pricing strategies that are followed by Carnival Corporation are: Value-based pricing strategy:This technique is used while providing new and innovative services to the passengers. For example, the enhanced port everglades terminal is used in Princess Cruises so that the passengers can get onboard easily (Princess Cruise Lines, 2018). Since this is a new service which is provided by the company, the cost incurred to install this terminal is included while deciding the ticket price for the seats. Competition-based pricing:The competitive price is determined for the various services by analysing the price offered by the competitors to avail the same service. The company provides discounts to the customers for using Carnival Cruises to reach a destination. This ensures to compete with the competitors such as Royal Caribbean Cruises Ltd, Norwegian Cruise Line Holdings Ltd and Mediterranean Shipping Company SA. Cost-based pricing:This is the simplest method used to derive the selling price for the services provided to the customers. The selling price is ascertained by adding an appropriate profit margin to the different costs that are incurred while providing the services. Carnival Corporation uses this method of pricing in P&O cruises while arranging for the trips to the destinations such as Moreton island and the Loyalty Islands. Mark-up Strategy:This involves ascertaining all the costs incurred while utilising the resources for a trip and the time spent on each trip. The selling price is derived by considering all the costs incurred and the profits that are to be earned which has been decided by the management. The profits are realised at each stage of the different services provided by the company. The company uses this strategy while providing the additional services such as Medallion Class Cruises on the Princess Cruises. Mark-down Strategy:This strategy is used by the company so that a large number of customers are attracted to avail the different services. Carnival Cruise Lines is providing a discount for the customers at $429 for 5 days for the advanced booking of the trip on 1 May 2018 (Carnival Cruise Line, 2018). 9
1.3 Analyse factors influencing profit for travel and tourism businesses using Carnival Corporation & plc cruise brands as your case study. The cruise industry is one of the most exciting and fastest growing industries and it is still in a developing stage since this is not preferred by most of the customers to reach a destination. However, there is a potential for this industry to grow and this can be ascertained by the fact that in 2014, there were 296 cruise ships all over the world and it has increased to 314 in 2017 and the capacity of the ships will be increased to 537,000 passengers by the end of 2018 (Cruise Market Watch, 2018). There are various factors which affect the performance of Carnival Corporation, such as: Seasonal Variation:The cruise industry depends on the seasons in order to predict the sales and the number of passengers availing the facilities of the company. Carnival Corporation plans the trip according to the seasons so that the customers are attracted. Such as, the Caribbean route is preferred by the customers during the summer season and hence, the company schedules regular trips in the Caribbean Sea in the Carnival Cruise Lines (Carnival Cruise Lines, 2018). PoliticalEnvironment:The politicalenvironment of the countries is determined by the company before planning a tour. This is done to ensure passengers safety and security during their visits to the destination. Economic Environment:The economic condition of the people of a particular region is ascertained in order to forecast the sales. The economic condition of the UK region is favourable for the cruise business since people can afford to spend on their holidays. Social Environment:The passengers prefer the destination where the local communities accept the visitors. The culture of the local people to accept and adopt the ways to be friendly with them builds confidence and the passengers are attracted to visit such places. The various destinations planned by Carnival Corporation helps the passengers with the local communities of the Caribbean area where people are friendly and accept the foreigners’ change in culture and beliefs. 10
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Current Trends:Carnival Corporation has provided various facilities considering the current changes in the tourism industry. The Princess Cruises offer varieties of activities for the customers such as arranging destination-themed activities and Discovery at Sea enrichment programmes. The Discovery of Sea enrichment program is conducted both onboard and ashore activitieswherethepassengersenjoytheDiscoveryandAnimalPlanettoursarranged exclusively by the Princess Cruises (The Princess Cruise Lines, 2018). Planning:The Company plans the trip in an effective way such that, the customers enjoy the trip along with reducing the fuel costs. For example, the Holland America cruise starts from Montreal, Canada halts in Prince Edward Island, Halifax and Bar Harbor while reaching Boston. This enables the passengers to get ashore and explore these places and also, the fuel costs are minimised (Holland America Line, 2018). Conclusion Carnival Corporation has developed an effective pricing strategy which has enabled the company to attract the passengers and to realise the profits. The use of Cost-Volume-Profit analysis helps the company to ascertain the ways in which the costs can be minimised and the sales required to achieve the planned profit objectives. The company has diversified its services and uses innovative services to enhance its market share. 11
Task 2 2.1 Explain different types of management accounting information that could be used in travel and tourism businesses 2.2 Assess the use of management accounting information as a decision-making tool. Slide 1 12
Slide 2 13
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Slide3:TheslideaboveshowsthemanagementaccountingtoolandtheManagement Information system (MIS) in the Dalata hotel group. The major roles of the Management Information system have also been described. There are diverse types roles of MAI’s like variance analysis, forecast, financial statement and so on (Tsui and Fung, 2016). 14
Slide 4: The given presentation slide describes the various features of the financial statements of Dalata hotel group. Management Information System (MIS) is utilized as a tool for initial and short- term decision making of the organization. The financial statements are very much helpful in assets, income and revenue management. 15
Slide 5:The above slide shows the current changes in the Dalata group’s balance sheet, balance sheet are an asset that allows the company to get knowledge of the present changes in their financial performance (Blanke and Chiesa, 2013). 16
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Slide 6:The above presentation slide shows the Income statement of the Dalata group in which it can be seen about the changes in the income and the expenses of that particular year. The changes in the Income statement of the Dalata hotel group allows them not just understand but also measure the financial changes in the revenue (Tsui and Fung, 2016). 17
Slide 7:The above presentation tells about the changes in the cash flow and the cash receipts of a present year. Dalata group’s trade outflow and expenses are getting higher than the last years which can raise a concern for the group (Blanke and Chiesa, 2013). 18
Slide 8:The above-given slide speaks up about the budget expenses that are applied by the Daaalata group. They provide all the important facts which are related to the cash and sales to help in managing their business and control the expenses (Tsui and Fung, 2016). 19
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Slide 9:The computer-based data is provided by the Management Information System (MIS), this information is utilized by the Dalata hotel group to take and collect the financial facts and figures. There are different kinds of MI like Transaction Processing System (TPS), Office Automation System (OAS), Decision support system (DSS), etcetera. 20
Slide 10:The presentation slide describes the uses of the management information system in the Dalata hotel group. They can also track the mechanization of their hotel group by using the DSS systems. Dalata hotel group can also accept the payment systems to collect all the important data related to the product quality and delivery (Hanifi and Taleei, 2016). 21
Slide 11:The given slide speaks about the utilization of the management accounting system as the tool of decision making for Dalata hotel group. (MIS) Management information system is a very much essential tactic to take the appropriate decisions of Dalata hotel group. The different parts of price determination are the one where management information system is applied (Blanke and Chiesa, 2013). 22
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Slide 12:Management Information System is used to determine the important decisions in the Dalata hotel group. This helps in getting the knowledge and all the data about balance sheet forecast and the cash flow forecast, it also engages in maintaining the level of productivity of services in the Dalata hotel group (Hanifi and Taleei, 2016). 23
Slide 13: In the above slide it says about the Management Information System in determining the costs at diverse levels of the holiday packages at the hotel to satisfy all the desires of the clients. Management Information System (MIS) is used a usual of products and services to maximize the benefits of the Dalata hotel group. 24
Slide 14 25
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TASK 3 Introduction: Dalata hotel Plc. is an inn industry, which is situated in the UK. This association gives accommodation facilities to the all-inclusive community. The fundamental clients of Finance related accounting data are outer to the organization. In any case, with regards to administrative accounting, they are set up for the utilization of the inner administration and workers and more often than not outside clients don't have the entrance to this management accounting information. For the investigation of budgetary execution, a few proportions are computed for the finance related year finished December 2015 to 2016. This will help in thinking about the execution which organization had performed in the year. 3.1 Interpret financial accounts of Dalata Hotel Group plc for the year ended 31st December 2016 showing at least two years performance (for example comparing 2016 to 2015). Dalata Hotel group Balance sheet: 26
Dalata Hotel group Income statement: Financial accounts of the Dalata Hotel group. Financial accounts of Dalata Hotel Plc. ParticularsSum ('000)Sum ('000) ( In €)(In €) 20162015 Liquidity Measurement Ratios Current Assets98771162278 27
Current Liabilities6882156238 Current Ratio1.4351869342.885557808 Quick Assets91688157614 Quick Ratio1.3322677672.80262456 Cash and cash equivalents81080149155 Cash Ratio1.1781287692.652210249 Debt Ratios Total Liabilities364994324040 Debt Equity Ratio0.5883375080.603094011 Debt Ratio0.3704108890.376206266 Interest75358684 Interest Coverage Ratio4.8541473132.276946108 Operating Cash Flow7781354403 28
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Cash Flow to Debt Ratio0.2131898060.167889767 Profitability Indicator Ratios EBIT3657619773 Equity620382537296 Non-Current Liabilities296173267802 Capital Employed916555805098 Return on Capital Employed0.0399059520.024559743 Return on Equity0.0589572230.036800944 Total Assets985376861336 Return on Total Assets0.0371188260.022956198 Average Trade Payables45670 Average Payment Period152.1446516 Cash Flow Indicator Ratios 29
Operating Cash flow/sales Ratio0.2678118470.241070044 Fixed Cost Bearing Funds264681250168 Capital Gearing Ratio2.3438856592.147740718 Management expenses115392104355 Management cost to Sales Ratio2.5179475182.162550908 Gross Profit180687138766 Gross Profit Ratio62%61% Net profit4411128457 Net profit Ratio15%13% 30
Rate of sales109864 Average Inventory1583 Inventory Turnover Ratio69.40240051 Analysis: The above extent exhibits association's money related execution that has been extended as of late.Thepresentproportiondepictsthepresentresourcesandcurrentliabilitiesofthe organization (Aravind, 2015).Net resources are the distinction between the two, it computes the position of organization whether its meet current commitments or not in the required way. From the above counts, it can be dissected that quick ratios and current ratios are better in 2015 and 2016 and it is declined from 2.89 of every 2015 to 1.45 out of 2016. The gross benefit of Dalata group was 138,766 in the time of 2015 and at the time of 2016, it is 180,687 benefits (Clarke, 2012). It is seen that the income of the organization was high in the year 2015 contrasted with the time of 2016 and the market value share is high at the time of 2015 agreeing the year 2016. The perfect liquidity proportion is 1.1 for quick ratios and 2.1 for current apportion. The organization can oversee no less than 1 of its liquidity position to control working capital (Vittorini and Cipollone, 2016). Conclusion: This report depicted Dalata hotel Plc’s. Financial performance through the ratio analysis. This assignment helps in completing the most recent two years execution of the Dalata hotel Plc. There have been no any extents which exhibit that association was going up against any mishap and no high borrowings from various sources.Debt equity ratioisn't so high which is declined in 2016 it demonstrates that Dalata hotel group isn't taking much obtaining from outside. 31
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Task 4 4.1 Analyse sources and distribution of funding for the development of capital projects associated with tourism. Sources of funding for the developmentofcapital projects Introduction Thedevelopmentprojects are undertaken to attract the touristsandgeneratethe revenues.Thefundingof these projects is planned by boththeregional governments as well as other worldbodiessuchas UNESCOandEuropean Social Funds. RoleofDepartmentof Culture, Media and Sport This department ensures that theoldmonumentsand structures in the UK region areprotectedfrom Recently,theInter-American DevelopmentBankGroupalong with the Department of Business, Energy and Industrial Strategy of UK has planned to contribute 177 millionpoundstowards Sustainable Infrastructure Program inLatinAmericaandthe Caribbean. It provides the support tothelocalgovernmentin developingtourisminfrastructure and so that the economic condition of the people can be improved. Commercial Banks Thesebanksfundsmall sizedandmediumsized projectssuchasthe constructionofbridges, railingsandimprovethe marketareaaroundthe places of visit. The private banks in the UK region such asHSBC,Barclaysand Standard Chartered sign an agreementwiththe government and funding is done at different stages. The amountisalsospentto upgradethetechnologies usedinthemuseumsto attract the visitors. The UK regionhasapositive environment for the banks tooperatewhichprovides anopportunityforthese banks to get involved in the developmentactivities whichhelpstoimprove 32
encroachmentsand degradation. The protection of these heritage sites and monuments ensure a steady flow of tourists to the region which increases the revenues tothegovernment.The departmentalsomaintains thedataregardingthe number of touristsvisiting themuseumssuchasThe BritishMuseum,The National Maritime Museum, etc. This department gets the supportfrom44agencies andpublicbodies.The department also supports the fundingofTheNational Lotteryfundinorderto supporttheprojectswhich aimtodevelophealth, education and environment. Thedepartmentpromotes activitieswhichhelpto protecttheheritagesites fromdegradation.It providesvarious recommendations to the UK government to formulate the policiestoprotectthe historicalstructuresand theirreputationinthe market. The interest that is charged is competitive and hence,thegovernment benefitsbyprocuringthe loansatalowerinterest which helps to reduce the inputcostsandmaximise the profits. OtherFinancial Institutions These institutions fund the smallandmediumscale projects at a fixed rate. The private financial institutions suchasJ.P.Morgan Securities,Marks& Spencerfinancialservices. Anagreementissigned betweenthegovernment andtheseinstitutionsand the funds are released as per therequirementandina singletransaction.These bankschargethehigher interest since they deal with relativelysmalleramounts andtheminimumloan 33
monumentsincludingthe artefactspreservedinthe museums. SourcesofFundingthe Capital Projects Development Banks The development banks can betheregionalbanksand theNationalbanks.These banks provide the funds to thegovernmentat concessionalratesto undertakethelargeand medium scale projects such asconstructingroadsand footpaths near the heritage sites. These facilities enable visitors to commute easily to different places(Blake and Hartwell, 2017). periods. International Agencies TheUNESCOenliststhe various sites in its heritage list and releases the funds to conductrepairsand maintenance of these sites throughout the world. The large funds provided are for thelong-termprojects. European Social Funds fund providesthefundsto maintain the various sites in the UK region(Hanifi and Taleei,2016).UNESCO fundstheprojectsafter conductingresearchand surveysforanalysingthe actual amount required for repairs and maintenance of the sites.It also conducts regularauditstoascertain the level of progress made and the effectiveness of the maintenanceactivities conductedtopreservethe 34
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variousstructuresand monuments.Italso recommendstheUK government on the various ways in which these sites can be safeguarded. Conclusion The government plans and implements various projects toimprovethefacilities providedbythetourists. Thishelpstoattractthe visitorsandgenerate income.Thisalsoensures theprotectionofthe historicalsiteswhich enablestostudyhuman evolution. 35
Conclusion: In this report, an entire utterly unyielding examination has been set up finished the financial components, cost setting devices and procedure and different strategies on the loose. This program has examined the taken care of different viewpoints including costs, volume and benefits which are critical parts of the agreement and the marker of the productivity of the business. This report has likewise been characterized the factor that affects the choice of the benefit of Carnival Corporation. The budgetary investigation identified with Dalata group’s money related position has been incorporated into it. The PowerPoint introduction is prepared which demonstrates the management accounting information (MIS) which demonstrates the entire idea of money related proclamations, asset report, benefit and profit and loss account, moneystreamsoftheDalatagroupplc.Theleaflessareadditionallyarrangedwhich demonstrates the part of the general population and private office in giving the wellsprings of cash to the start of capital ventures in the travel and tourism area. 36
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