Sustainability Policies on Finance and Mortgage Broking Management

Introduction 3 Discussion 3 Sustainability policy and its scope 4 Plan and Develop policies 4 The key component of the policy development process 4 Strategies implementation in policy 5 Recommendation for policies 5 Methods of implementations 6 Promote the workplace sustainability policy 6 Communication procedure 6 Improvement in resource efficiency 7 Track records in continuous improvement 7 Feedback to key personnel and stakeholders 7 Modify the policy and procedure 8 Conclusion 8 References 9 Bibliography 10 Introduction The paper discusses sustainability policy along with the Triple Bottom Line concept of the proposed business in the financial ground that

Running Head: Finance and Mortgage Broking Management
Finance and Mortgage Broking Management
Name of the University
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Author Note

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Finance and Mortgage Broking Management
Executive Summary
This paper focuses on the sustainability policies on the finance business and that business
is a mortgage broking business which acts as a middle person to operate its business requirement.
To implement this policy, the business has to plan an idea regarding implementation and how it
can achieve its goal. It has various ways to guide the business to run effectively and efficiently.
This business uses hypothetical name that is Holy Mortgage business and perform it activities
based on the sustainability policy.

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Finance and Mortgage Broking Management
Table of Contents
Introduction......................................................................................................................................3
Discussion........................................................................................................................................3
Sustainability policy and its scope...............................................................................................4
Plan and Develop policies...........................................................................................................4
The key component of the policy development process..............................................................4
Strategies implementation in policy............................................................................................5
Recommendation for policies......................................................................................................5
Methods of implementations.......................................................................................................6
Promote workplace sustainability policy.....................................................................................6
Communication procedure...........................................................................................................6
Improvement in resource efficiency............................................................................................7
Track records in continuous improvement..................................................................................7
Feedback to key personnel and stakeholders...............................................................................7
Modify the policy and procedure.................................................................................................8
Conclusion.......................................................................................................................................8
References........................................................................................................................................9
Bibliography..................................................................................................................................10

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Finance and Mortgage Broking Management
Introduction
The paper discusses sustainability policy along with the Triple Bottom Line concept of
the proposed business in the financial ground that can be either a real estate business or a
mortgage broking business. Both deal with Residential or Commercial properties buying and
selling business to its client or business clients. Considering a hypothetical Mortgage broking
business, name Holy Mortgage Business, it focuses on the client's needs and requirements. It acts
like a middle person between the client who wants to buy the property, and the lender, who can
be a bank, helps to lend the amount to the client for the purchase. This business, plan its
sustainability factor to sustain in the market in the long run to meet the social, economic, and
management concern in the market.
Discussion
Holy Mortgage business deals with those parties who are will to buy the property but
faces problem while buying. The issues can be unable to find a suitable real estate company or a
professional builder and unable to get loans or funds from a bank. This company helps to lead
money with special interest rates for the clients. However, it looks for the best interest for the
client and develops a good relationship with the lending institutions. From this, it gains a specific
rate of profit or commission from the loan amount, which helps to serve the client purpose1. The
business purpose is to meet all the requirements of each client, serve the real estate investment
opportunities to bring profit, develop a business identity in the market and become one of the top
mortgage broking business by the next 4year, realize a positive return on investment.
1 Software, P. Mortgage Broker Business Plan Sample - Executive Summary | Bplans, Bplans.com. Available at:
https://www.bplans.com/mortgage_broker_business_plan/executive_summary_fc.php (Accessed: 11 March 2020).

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Finance and Mortgage Broking Management
Sustainability policy and its scope
Sustainability policy of a business is used to develop and protect the nature of the
business in the long run to meet its objectives. It is a balanced interaction among its environment,
social equity and economy. However, Sustainability policy and scope of the Holy Mortgage
business are to improve the quality of service given by the broking business. This business is
easily approachable to its clients and lending institutions. The business wants to achieve its
professional aspects, economic, and social aspects in the market to develop and bring
profitability in the business.
Plan and Develop policies
Plan the policies as per the requirement of the borrower and the lender. Check that the
borrower can meet its credit, and the mortgage business can build a healthy relationship with the
lending institution. Develop the new ways of technology to link between borrower and the lender
and to increase the customer sustainability of the Holy mortgage Business.
The key component of the policy development process
Consult internal stakeholders to manage the non-compliance activities that occur due to
poor sustainability behaviour. The team leaders and the middle management should know how to
deal with the non-compliance. Verify the background reports from the internal stakeholders2.
Different stakeholders are required to communicate through different modes of operation to
manage the non-compliance.
2 Rezaee, Zabihollah. Business Sustainability, Corporate Governance, and Organizational Ethics. John Wiley & Sons, 2019.

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Finance and Mortgage Broking Management
Strategies implementation in policy
Holy mortgage business should use the strategy to minimize the resource by sustaining in
the environment the business has to build trust in the market to increase the customer quantity
and quality. Increase the relationship with the lending institution3
. Educate the employees to take responsibility to reduce the consequences at work like
flexible working arrangements for the employees to minimize the regional conflicts. Reduce the
quality of a waste product which fills the land and adds recycling practices. Awareness and
education to improve environmental practices. Improve the technology and office equipment of
the business. Reduce the use of toxic material and hazardous chemical in the business which
hamper the environment. These minimized the uses of hazardous chemical application for the
environment and hampered social responsibilities.
Recommendation for policies
 Proper implementation of the policies in the Holy mortgage business will increase the
retention of the customer as well as faith from the lender.
 Strategy implementation will reduce non-compliance activities in the business.
 The environmental friendly strategy is used to help business development and customer
faith. It reduces environmental pollution.
 Save energy and wastage of unnecessary useful resources.
3 Clarke, T., and M. Boersma. "Analysis of the Regulation, Policies, Strategies, Implementation and Reporting on Sustainability in International Finance." UNEP
Inquiry: Design of a Sustainable Financial System (2016).

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Finance and Mortgage Broking Management
Methods of implementations
Holy mortgage business uses Key performance indicators to sustain its employees and
staff in its business, which reduces the risk of failure. The business should provide appropriate
training and development strategies to meet their target and business objectives.
Promote workplace sustainability policy
 Promote employee awareness through various induction programs and training.
 Introducing the recycling practices in the business which help and secure the environment
 Discuss the sustainability goal among the employees and communicate the plans to
implement in the business process to achieve the target4. Informing about implemented
policies
The employees of the Holy Mortgage business should be aware of the responsibilities and
activities are undertaken by the business. The business will run effectively after executing the
responsibilities towards its customers, and it will give an expected outcome from it.
Communication procedure
Sustainability policies should be communicated among the employees and the staff to
help implement the sustainability policy in the business. It will help the business to develop and
to attain a positive goal.
Improvement in resource efficiency
By introducing the new technology and utilizing it in the business will help to improve
the work culture and boost productivity. Technology loads all the information of the customers,
4 Carbo, Jerry A., Viet T. Dao, Steven J. Haase, M. Blake Hargrove, and Ian M. Langella. Social Sustainability for Business. Routledge, 2017.

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Finance and Mortgage Broking Management
and the lenders get updated, and the details about the loan facilities and schemes can be notified.
It increases the efficiency rate and improves the performance of the business. It keeps up-to-date
in terms of security and enhances the reputation of the business5.
Track records in continuous improvement
By adopting proper technology and media, mortgage business can track its daily
movement and the market changing nature to monitor and develop its position. The
responsibility has to be taken by the employees and the management to establish the culture of a
business, and to sustain its nature for future goal to make profit and top the market.
Feedback to key personnel and stakeholders
For the holy mortgage business, it is vital to share the feedback regarding the objectives,
quality of improvement and performance as it is mostly in financial nature. It effective in
economy, social and professional area and any change can influence the business structure.
Hence updating the same to its stakeholders and key members will help execute the purpose.
They monitor all the financial records and social activities to provide an ultimate solution to
enhance the business activities to bring improvement in work performance.
Modify the policy and procedure
Changes are made in the business to ensure the improvement in the cost and the profit
generation. An appropriate change will enhance the business. Change can be done by taking a
5 Kirsch, J. 10 Ways to Improve Your Mortgage Business in 2017, Myabt.com. Available at: https://www.myabt.com/blog/10-ways-to-improve-your-mortgage-
business-in-2017 (Accessed: 11 March 2020).

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Finance and Mortgage Broking Management
proper decision in the business. Applying the change by modifying the policy and procedure
tends to implement in the business to meet its objective differently.
Conclusion
However, it can be concluded that the Holy mortgage business is running a business
which includes objectives to make a profit in the market and to raise its business at the top by
applying the sustainability policies. This policy implementation will make the business achieve
its desire objective in the social, economic and professional ground. It resembles the concept of
Triple bottom line, which includes the same ideas to sustain the business for the long term.

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Finance and Mortgage Broking Management
References
1. Carbo, Jerry A., Viet T. Dao, Steven J. Haase, M. Blake Hargrove, and Ian M.
Langella. Social Sustainability for Business. Routledge, 2017.
2. Clarke, T., and M. Boersma. "Analysis of the Regulation, Policies, Strategies,
Implementation and Reporting on Sustainability in International Finance." UNEP
Inquiry: Design of a Sustainable Financial System (2016).
3. Kirsch, J. 10 Ways to Improve Your Mortgage Business in 2017, Myabt.com. Available
at: https://www.myabt.com/blog/10-ways-to-improve-your-mortgage-business-in-2017
(Accessed: 11 March 2020).
4. Rezaee, Zabihollah. Business Sustainability, Corporate Governance, and Organizational
Ethics. John Wiley & Sons, 2019.
5. Software, P. Mortgage Broker Business Plan Sample - Executive Summary |
Bplans, Bplans.com. Available at:
https://www.bplans.com/mortgage_broker_business_plan/executive_summary_fc.php
(Accessed: 11 March 2020).

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Finance and Mortgage Broking Management
Bibliography
Environmental sustainability - Genworth (2020). Available at:
https://www.genworth.com.au/csr/environment/environmental-sustainability/ (Accessed: 11
March 2020).
Environmental sustainability - Genworth (2020). Available at:
https://www.genworth.com.au/csr/environment/environmental-sustainability/ (Accessed: 11
March 2020).
Feedback to Stakeholders and Decision-Makers and Adjustment of Programs and
Processes (2020). Available at: https://training.cfsrportal.acf.hhs.gov/book/export/html/2589
(Accessed: 11 March 2020).
read:https://www.researchgate.net/publication/
322367106_SUSTAINABILITY_AND_TRIPLE_BOTTOM_LINE_AN_OVERVIEW_OF_TW
O_INTERRELATED_CONCEPTS

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Finance and Mortgage Broking Management
Questionnaires for Feedback:
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Please explain why you did not attend this module, if under 76%:
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