Finance and Mortgage Broking Management Assignment


Added on  2020-04-21

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Diploma of Finance and Mortgage Broking
Management (DIPMB_AS_v1A3)
Student identification
(student to complete)
Please complete the fields shaded grey.
Student number 10430965
Assignment result
(assessor to complete)
Result — first submission (Details for each activity are shown in the table below)
Not Yet Competent
Parts that must be resubmitted:
1, 2 and 3
Result — resubmission (if applicable)
Not yet competent
Parts that must be resubmitted: 2 and 3

Result summary
(assessor to complete)
First submission Resubmission (if
Section 1 Task 1
Task 2
Task 3
Section 2
Task 4
Task 5
Task 6
Task 7
Task 8
Task 9
(assessor to complete)
Overall good work for the first attempt and to finalise this assignment you need to
review the feedback for Tasks 1, 2 & 3and then resubmit for further assessment.
A reasonable second attempt at assignment. There are two questions that
require further work. Please be guided by my comments and that of first
Assessor at each task and refer to the self study material for reference.
Do not delete your previous answers, just use a different colour font for
Page 2 of 77

Before you begin
Read everything in this document before you start your assignment forDiploma of
Finance and Mortgage Broking Management (DIPMB_AS_v1A3).
About this document
This document includes the following parts:
Instructions for completing and submitting this assignment
Results and feedback
Section 1: Complex lending and broking
Section 2: Business management skills
Instructions for completing and submitting
this assignment
How to use the study plan
We recommend that you use the study plan for this subject to help you manage your
time to complete the assignment within your enrolment period. Your study plan is in
the KapLearn Diploma of Finance and Mortgage Broking Management
(DIPMB_AS_v1A3) subject room.
Completing the assignment
The assignment
This assignment is split over 2sections. The information and data you need to
complete Sections 1 & 2 is presented in case studies at the beginning ofthose sections
and each task.
Section 1: Complex Lending and Broking
The first section on complex lending and broking, requires you to answer the
questions for one (1) of the three (3)available case studies. Each case study
focuses on different lending scenario, (see diagram below).
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Section 2: Business management skills
Section 2 requires you to complete the six (6) tasks as listed in this template.
one path PLUS
Investment PropertyFinance
Commercial Equipment Finance
Commercial PremisesFinance
Word count
The word count shown with each question is indicative only. You will not be penalised
for exceeding the suggested word count. Please do not include additional information
which is outside the scope of the question.
Additional research
When completing this assignment, assumptions are permitted although they must not
be in conflict with the information provided in the Case Studies.
You may also be required to source additional information from other organisations in
the finance industry to find the right products or services to meet your client’s
requirements, or to calculate any service fees that may be applicable.
Saving your work
Download this document to your desktop, type your answers in the spaces provided
and save your work regularly.
Use the template provided, as other formats will not be accepted for these
Name your file as follows: Studentnumber_SubjectCode_Submissionnumber
(e.g. 12345678_DFP1B_Submission1).
Include your student ID on the first page of the assignment.
Before you submit your work, please do a spell check and proofread your work to
ensure that everything is clear and unambiguous.
Page 4 of 77

Submitting the assignment
You must submit your completed assignment in acompatible Microsoft Word
You need to save and submit this entire document.
Do not delete/remove any sections of the document template.
Do not save your completed assignment as a PDF.
The assignment must be
completed before submitting it to Kaplan Professional
Education. Incomplete assignments will be returned to you unmarked.
The maximum file size is 5MB. Once you submit your assignment for marking you will
be unable to make any further changes to it.
You are able to submit your assignment earlier than the deadline if you are confident
you have completed all parts and have prepared a quality submission.
The assignment marking process
You have 12 weeks from the date of your enrolment in this subject to submit your
completed assignment.
Should your assignment be deemed ‘not yet competent’ you will be give an additional
four (4) weeks to resubmit your assignment.
Your assessor will mark your assignment and return it to you in the Diploma of Finance
and Mortgage Broking Management (DIPMB_AS_v1A3)subject room in KapLearn under
the ‘Assessment’ tab.
Make a reasonable attempt
You must demonstrate that you have made a reasonable attempt to answer all of the
questions in your assignment. Failure to do so will mean that your assignment will not
be accepted for marking; therefore you will not receive the benefit of feedback on
your submission.
If you do not meet these requirements, you will be notified. You will then have until
your submission deadline to submit your
completed assignment.
How your assignment is graded
Assignment tasks are used to determine your ‘competence’ in demonstrating the
required knowledge and/or skills for each subject. As a result, you will be graded as
either competent or not yet competent.
Your assessor will follow the below process when marking your assignment:
Assess your responses to each question, and sub-parts if applicable, and then
determine whether you have demonstrated competence in each question.
Determine if, on a holistic basis, your responses to the questions have
demonstrated overall competence.
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‘Not yet competent’ and resubmissions
Should sections of your assignment be marked as ‘not yet competent’ you will be
given an additional opportunity to amend your responses so that you can demonstrate
your competency to the required level.
You must address the assessor’s feedback in your amended responses. You only need
amend those sections where the assessor has determined you are ‘not yet
Make changes to your original submission. Use a different text colour for your
resubmission. Your assessor will be in a better position to gauge the quality and
nature of your changes. Ensure you leave your first assessor’s comments in your
assignment, so your second assessor can see the instructions that were originally
provided for you. Do not change any comments made by a Kaplan assessor.
We are here to help
If you have any questions about this assignment you can post your query at the ‘Ask
your Tutor’ forum in your subject room. You can expect an answer within 24 hours of
your posting from one of our technical advisers or student support staff.
Page 6 of 77

Capital City Finance and Mortgage
Brokers (CCF & MB)
George and Mildred are very happy with the way you service your clients and are sure
that you are a good fit for the team. They now want you to turn your focus to your
primary task which is to assist in expanding the business by building relationships with
selected real estate agents, accountants and legal firms through strategic alliances.
They also want you to consider how CCF & MB can consolidate its relationships with its
existing strategic partners.
Let’s recap on what you already know about Capital City Finance and Mortgage
Brokers (CCF & MB).
It’s a family owned business providing a range of mortgage and finance broking
services to the business and private sectors, with experience in all facets of finance
and insurance providing expert advice covering a multitude of products and options
existing within the market.
CCF & MB specialises in home loans, commercial lending, business lending, personal
and motor vehicle finance and insurance (life and general), and focuses on helping
clients find the finance service suited to their individual circumstances.
It provides its services through its association with the following partners:
Australian Aggregators, a rising business in the aggregation business with an
extensive panel of residential and commercial lenders, and asset finance.
ABC General Insurance, a boutique insurance company specialising in a full range
of general insurances.
XYZ Life a small family-owned insurance brokerage specialising in the full range of
life insurance products.
Based in the city, CCF & MB has the capacity to service clients from their office or
anywhere at their clients’ convenience through its team of mobile brokers.
CCF & MB does not hold a credit license but operates as a credit representative of
Australian Aggregators.
Since its inception 13 years ago CCF & MB has built a loan book of almost $1.2 billion
and averages over $120 million in new loans annually.
CCF & MB’s vision is to be the mortgage and finance broker of choice in the greater
metropolitan area
CCF & MB’s mission statement is to operate professionally in accordance with
legislation, our licence and professional standards
CCF & MB’s values are as follows:
to act with honesty and integrity at all times
to provide unbiased advice and conduct business, free from any conflict of interest
to maintain confidentiality in all dealings
to meet all NCCP regulatory requirements
to comply with all mortgage industry laws and regulations
ensure quality and efficiency in its loan processes.
Page 7 of 77

CCF & MB’s people
CCF & MB is owned by husband and wife, George and Mildred Spencer.
With over 35 years’ experience in finance and business ownership, George established
and built a successful business dedicated to assisting clients with managing their
finances effectively. Starting the business with his wife Mildred 13 years ago, George
gained immense satisfaction in seeing it expand to service more and more clients
across the city and greater metropolitan area. Although in recent years he has
stepped back from dealing directly with clients, he still maintains a small select
clientele. He also takes great pride in training and mentoring his team to enhance
their performance.
Mildred has over 22 years of lending experience and is qualified not only to assist her
clients with their mortgage requirements but also to assist them with their commercial
finance requirements. She also holds financial planning qualifications. She specialises
in asset finance.
The company has a small team of five additional consultants and two administration
staff members. Profiles for the team is as follows:
Jennifer Dee is recognised as one of the top female brokers in Australia. She has
been in the broking industry for over 10 years and has a passion and dedication to
assist and accommodate all of her clients’ needs with their financial dreams.
Jennifer is an Accredited Mortgage Consultant with the Mortgage and Finance
Association of Australia (MFAA).
Louise Spencer (George and Mildred’s eldest daughter) is an Accredited Mortgage
Consultant with the Mortgage and Finance Association of Australia (MFAA) and has
been working as a loan consultant for almost two years. Louise started off in the
lending industry in the office as an administrator to gain as much experience and
knowledge as possible before taking a broking role. Her passion for helping her
clients ensures that she is always available to her clients at a time and place
convenient for them.
Michael Spencer is George’s younger brother and is CCF & MB’s equipment
finance specialist. He has over 25 years working in the equipment finance industry.
He has developed an in depth understanding of the transport and agricultural
industries, and also provides finance for general equipment, motor vehicles and
computer equipment.
Martin Longhas specialised in equipment finance for the last three years, but prior
to this he spent five years operating his own retail food business. This practical
experience allows him to see things from his client’s point of view, including
experience with equipment finance. He specialises in plant and equipment in the
machinery, woodworking and packaging industries. Examples of some of the
equipment he has financed are farm machinery, extrusion lines, plastic injection
moulders, commercial catering equipment, woodworking plant, packaging lines,
forklifts, office fit-outs and many different motor vehicles.
Luis Ramirez migrated to Australia in 25 years ago as a young boy with his family.
After completing high school he graduated from university with an accounting
degree and worked in ANZ in commercial lending. He joined CCF & MB 4 years ago
and specialises in vehicle and capital equipment financing. He provides ITC and
general equipment lease funding options for clients. By providing better outcomes,
both during and at the end of their equipment leases, Luis’ many clients have been
able to reduce costs and maximise the value of their available budgets.
CCF & MB is a member of the MFAA as a broking business dealing directly with the
public. Both George and Mildred are fellows of the MFAA. CCF & MB is also a corporate
member of the FBAA.
All staff members, including consultants, are paid an annual salary plus
superannuation. Consultants also receive a car allowance plus a percentage of trail
commissions that are paid quarterly based on their performance targets.
Page 8 of 77

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