Role of Leadership, Organisational Structure and Culture in Transitional Change: A Case Study of Fitflop

People in Organisations

Contents
Introduction:.....................................................................................................................................3
Question 1........................................................................................................................................3
Explain the role of leadership that may exist within Fitflop and how the structure and culture
of the organisation may support effective transitional change...............................................3
Types of organisational structure.......................................................................................5
Types of organisation culture..............................................................................................6
Question 2........................................................................................................................................6
Conclusion.......................................................................................................................................7
REFERENCES................................................................................................................................8

Introduction:
The purpose of the people in organisation is to achieve organisational goals and
objectives by utilising necessary resources in order to create it into valuable products and
services. For the present report Fit-flop company is taken into consideration which is a global
business brand known for creating comfortable shoes and is headquartered in Putney, London.
The report will analyse the role of leadership and the type of organisational culture and structure
for enhancing the effective transitional change within organisation. In addition to this, The report
will cover role of motivation in developing effective teams by undertaking Maslow's theory of
motivation into consideration. Moreover, the report will cover team effectiveness theory that
may contribute to company's success by using Tuck-man's model of team development.
Question 1
Explain the role of leadership that may exist within Fitflop and how the structure and culture of
the organisation may support effective transitional change
Leadership is defined as an ability of a person or a leader to guide or influence the
behaviour of the followers towards the attainment of specific goals of an organisation.
Role of a leadership
It is a situation where a leader is responsible for managing the entire team members and the
situation ethically or effectively in which they work. There are some leadership role that are
played by a good leader which are as under:
 Coach: It is an important role where a leader provides support and guide their team
members in setting goals to work towards them and also provide regular feedback where
the shortcoming falls (Guthrie and Jenkins, 2018).
 Communicator: A leader need to communicate various information like meeting details,
sales strategies, policies and goals with different people in the organisation. They can be
the team members, subordinates, clients or suppliers of the business.
 Delegator: In this role, a leader assigns tasks to the team members and make them
accountable for the assigned responsibilities (Luu, 2019). He also provides them

opportunities to learn new skills and use these to achieve the goals of the business
concern.
 Strategist: A leader makes various strategies to get the best way of achieving goals of
the organisation and share his vision with the team members or provide them guidance to
work.
In this case study, Laura Pearce who is an HR business partner of FitFlop played the above
mentioned leadership roles that a leader must have. She also shared her strategy of health and
well-being with their team members by creating a structure including many key areas that would
help the company to achieve its objective and furnish positive influence to the entire workforce.
Approaches to the leadership
Leadership styles are considered as leadership approach as these provide direction to their team
members, set goals to work and also inspire them to attain specified goals. Some of the
approaches or styles are described below:
 Authoritarian: This leadership style also known as “autocratic leadership” that mainly
focus on the command or order given by a leader to the followers or followed by the team
without any intervention (Leroy, Segers, Van Dierendonck, and Den Hartog, 2018). This
type of leaders make all decisions himself without any interference of any group member
and followed strict and obedient environment in which he expects perfection from the
workers.
 Participative: This style of leadership also known as “democratic leadership” where the
team members are allowed to intervene and communicate their ideas and opinion and
help in the process of decision making. This leadership encourage creativity, advance
productivity and provide high job satisfaction to the group members.
 Strategic leadership: In this leadership a leader follows various strategies by grabbing
the available opportunities to achieve the goals of the of organisation. He accepts the
burden of the group members interest and provide them healthy environment. A leader
makes day to day decisions that enhance the long term viability of the business concern.
He aligns the activities of the company with its mission and have clear ideas of
company's customer so that he can adds value to their lives.
As per the case study, Pearce has adopted strategic leadership style in FitFlop as she has also
made a health and wellbeing strategy “Feel good at FitFlop” that have been structured in five key