Facilities Operations and Management

This presentation discusses the statutory regulations, safety measures, and documentation in facilities operations and management. It covers topics such as trade description act, business names act, guest registry, data protection, health and safety measures, environmental measures, and more.

FACILITIES OPERATIONS AND
MANAGEMENT

INTRODUCTION
 Hospitality industry is one of the most fast growing industry in UK.
 This industry is providing accommodation and services to people who
use to visit at different places away from their local cities or home.
 Different statutory regulations and safety measures are needed to be
followed by hospitality sector is going to be discussed

STATUTORY REGULATIONS
Various rules and regulations are applied to prevent bad practices within
Hospitality industry.
 Trade Description Act- Price of hotel booking can not be
increased during any update of hotel without the legal notice of
government.
 Business Names Act – Name of hotel owner is displayed at front
desk of hotel. If there is involvement of another partner, detailed
informations are needed to attach with that too.

CONTINUE
 Guest Registry- In accordance with Immigration Order 1972, a
record of al guests over the age of 16 including name and
nationality with address must be kept.
 Data Protection- According to this act, data and information that
are given by customers must be kept secure and it is destroyed
after a specific period of time.
 Live Music Act 2012- Recorded music can not be played after 11
pm at public places. This is done to prevent public nuisance during
night.

HEALTH, SAFETY AND ENVIRONMENT
MEASURES
Various procedures and methods are implemented to maintain health,
safety and environment measures within hotel premises.
 Training of staffs – Working staffs of hotel are trained with
different tools and techniques so that they can handle the adverse
situation.
 Inspection of work place – Monitoring of workplace is important
within a fixed regular interval of time. Inspection will include the
evaluation of all tools, equipments and appliances that are used in
hotel.

CONTINUE
 Emergency alarms – Emergency alarms are needed to fit in
different corners to protect the customers and staffs from
unwanted accidents.
 Environmental measures- Environmental safety measures are
applied to use all services and products so that no more harm is
caused to environment. So it is necessary to use efficient energy
savers appliances and biodegradable, non poisonous substances to
keep safe our environment.

DOCUMENTATION
 There are various laws and regulations to control the bad and poor
activities within hotel industry. So documentations are made so that it
can be followed by hoteliers to make a safe and healthy environment.
 The operational control of risk management is maintained in a vault or
personal website of concerning hotel. Different types of hazardous
activities are mentioned there with their prevention and handling
method.

CONTINUE
 Hazard identification is the first step to reduce the risk of harm. It is
very necessary to be known about the possible;e hazardous activities
that may be happened around the working place.
 Documentation regarding all the services are also there including
environmental measures. Using of all appliances and equipments
according to standard documentation that may prove a hotel that it is
environment supporting.

CONCLUSION
 Here , the statutory regulations, safety measures are described.
 Apart from this , the evaluation and analysis of facilities management
have been discussed.

REFERENCES
 Davis, B., Lockwood, A., Alcott, P. and et.al,.., 2018. Food and
beverage management. Routledge.
 Drees, K.H., Boettcher, A. J. and Kummer, J. P., Johnson Controls
Technology Co, 2014. Systems and methods for using rule-based
fault detection in a building management system. U.S. Patent
8.788.097.