FOM

Facilities Operations and
Management
Task 2

2.1 Presenting the statutory regulations that affect
facility operations
 Statutory Regulations

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 Employement Law

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The regulations that cover the financial dealing of Hilton and
this can be done through audit. The government cross
checks all the documents and examine that whether the
business is not using any wrong practices.

2.2 Presenting health, safety and environmental measures
that must be implemented in a hote
Hilton must implement all the safety rule, health
and environmental measures in its premises
because this will create positive impact on the
customers as well as on employees too. There are
various laws which every organization of
hospitality industry must be implemented and
these are mention below:

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Health or Food safety Act :

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Safety Act:

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Environmental Safety Act:

2.3 Documentation required to account for
compliance with statutory regulations, health,
safety and environmental measures
 To run hotel in proper and positive direction it is
necessary to follow and implement all the rules
and regulations in the premises.
 Hilton implemented all the necessary regulations
and rules but there are various documents needed
at the time of implementations such as certificates
and license etc.

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 While executing safety measures in the hotel industry
it is necessary to present all the documents such as
license of operation which include the detail of fire
control measures.
 Hotel maintain all the documents required at the time
of auditing such as bills, license at the time of
opening hotel which had been provided by the
government.
 Hilton keep all the records which help to keep
external as well as internal environment safe and
secure.

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 Documents such as certificate of Food Act,which
ensures that hotel provide best means of food to
their customers and did not use any harmful
ingredients which may harm their customers.
 Hilton also have certificate of not using any
alcohol product which help to maintain good
image in market. All the license, certificate and
records should be kept confidential because this
are important documents which are needed every
time.

REFERENCES
Atkin, B. and Brooks, A., 2014. Total facility management. John Wiley &
Sons.
Gerszberg, I. and et.al., 2016. Facility Management Platform For A Hybrid
Coaxial/Twisted Pair Local Loop Network Service Architecture. U.S. Patent
Application 14/869,283.
Hanke, B., 2018. Controlling der Facility Management-Anforderungen.
Praxishandbuch Facility Management, pp.271-332.