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FOM Assignment - (Solved)

Added on - 08 Dec 2020

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FOM
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Assessing responsibilities of the facilities' manager for staff...........................................11.2 Discussing responsibilities the facilities' manager for operational aspects of the building. .21.3 Assessing responsibilities of facilities' manager towards customers...............................21.4 Discussing impact on facilities operations of employers and funding agencies..............3TASK 2............................................................................................................................................32.1 Assessing statutory regulations affecting facilities operations in hospitality industries..32.2 Discussing health, safety and environmental measures to be implemented by facilitiesmanager..................................................................................................................................42.3 Discussing documentation for compliance with statutory regulations, health, safety andenvironmental measures.........................................................................................................4TASK 3............................................................................................................................................53.1 Developing effective systems for processing information and maintainingcommunications......................................................................................................................53.2 Identifying the control system which is required for effective facilities operations........63.3 Requirement of systems for effective building management...........................................64.1 Evaluating effectiveness and quality of facility operations..............................................74.2 Implementing procedures for analysing quality and effectiveness..................................7CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
INTRODUCTIONFacilities operations are crucial aspect in the hospitality sector to provide better andquality services to customers. Present report deals with facilities operations in Green Park hotelwhich is engaged in hospitality industry. Facilities Manager's responsibilities related tocustomers, employees and operational aspects are provided. Documentation and statutoryregulations are accounted for in accordance to UK government. Importance of facilitiesoperations is useful in smoothing operations quite effectually.TASK 11.1Responsibilities of Facility Manager for staffFacility Manager is engaged in smoothing operational tasks in the hotel so that the statedobjectives may be achieved with ease. He is the head of facility of meeting out operations.The responsibilities of facilities manager towards staff in Green Park Hotel are as follows-SmootherOperations-It is the main responsibility of manager that staff is being appointed andfurthermore, operational and financial budget are adequately allocated in a year(Davis,Lockwood, Alcott and Pantelidis, 2018). Thus, roles should be assigned to employees so thatthey may be able to perform tasks without any difficulty and if there any grievances, it can beresolved at the earliest. Hence, smoother operations can prevail by assigning tasks to staff in aproper manner.Clarityin Job Roles-This should be provided in accordance to roles and descriptions regardingindividual tasks to be performed. It is required so that duplication and overlapping of work byemployees can be reduced up to a high extent.EmployeeEngagement-It is an important task which must be performed by him as workersshould be engaged in decision-making process so that new ideas can be generated in the bestpossible manner. It is essentially needed as they may feel their importance in the hotel and assuch, operations can be smoothly achieved(Xu and Li, 2016).ProvidingTraining-Facility Manager has a main responsibility to provide training toemployees by which they can easily handle tasks easily. Furthermore, productivity and efficiencycan be maximized as well.1
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