Exploring Different Types of Businesses in the F&B Industry

FOOD &
BEVERAGE
ACTIVITY

Table of Contents
Introduction......................................................................................................................................3
LO 1.................................................................................................................................................4
P 1 Explore different types of business within F&B industry....................................................4
P 2 Explain different rating systems used for the food and beverage industry nationally and
internationally.............................................................................................................................5
P 3 Current and future trends affecting food and beverages business........................................5
LO 2.................................................................................................................................................6
P 4 Demonstrate professional food and beverage management skills........................................6
P 5 Legal requirements and regulatory standards that f&b service outlet must comply.............7
LO 3.................................................................................................................................................8
P 6 Different operational and marketing technology for different types of F&B businesses.....8
LO 4.................................................................................................................................................9
P 7 The factors which influence the customer's decision on which F&B outlet they choose.....9
P 8 Strategies used to attract and build a loyal customers base................................................10
Conclusion.....................................................................................................................................10
References......................................................................................................................................11
Books and Journal.....................................................................................................................11

Introduction
There is a great role of food and beverages in the hospitality industry to make profits. To
boost up the level of the customers the food and beverages put in there tireless effort to achieve
that goal. There are two places where the food and beverages services can be found, first in
hotels and restaurants which is known as on- premise and the second one is where the customers
want them to service that is known as off- premise. Any place where the meal is being prepared
outside the house and is served by a group of people is known as food and beverages. The places
where this can be included in the F&B services are fields like hotel, restaurants, hospital and
school cafeterias and anywhere where the customers need this service.
LO 1
P 1 Explore different types of business within F&B industry.
Food and beverages has two types of business under it which are on- premise and off-
premise in this industry. The on- premise includes the industries like hotel, restaurants, etc and
off- premise includes anywhere the customers need the service of food and beverages (Andrici
and Eslick, 2015).
Hotel-
There are multiple services given by the hotel in the hotel industry depending on the rank
of the hotel. Hotel can give there services in the fields of the hotel like lounge, coffee shop, bar,
room service, restaurants, poolside grill/ barbecue services, outside catering service and banquet
service. For food and beverages team to work efficiently they depend on kitchen stewarding,
laundry, dish washing, etc. In hotels all the services have to served to the customers so that they
can satisfy there customers to the fullest.
Restaurants-
There are many types of services provided by the restaurants for the customers some of
which would be buffet service, silver service, self service, food court, take away, tray service,
home delivery, room service, etc. The role of food and beverages would be that they present
themselves so well that the customers feel more satisfied not just with the food they eat but also
the service that they are being provided with for keeping them satisfied.
Cafeterias-

This type of services includes schools and hospitals where this set up can be visible.
Cafeterias are almost like buffets but they are not exactly that. Where there is no staff or little
staff available to service the customers. This set up can even be seen in business buildings.
Off- Premise or outdoor catering-
Off premise is when the service of food and beverages has no boundary and can shift out
of there boundary according to the customers needs and demands. This type of service is
required when there is a requirement of many supporters from the food and beverages
department it can be for major events and occasions. For any occasion or event to become a
success there is a great need of this service because they need to make the customers or the
people of the event satisfied and happy with the services in which they are not doing the work
and the f&B takes over the entire event under them. F&B is a tireless work which goes unnoticed
for others but they are very important.
P 2 Explain different rating systems used for the food and beverage industry nationally and
internationally.
National Level-
A Dozen rating system-
A dozen rating system when the shoppers identify the healthy products in the store for the
benefit of the customers. In stores the shopkeepers keep a rating information on the shelf so that
the customers are aware of the healthy ingredients or healthy food rating to pick up food for the
house (Merrill Carryeez Tote, 2015). Healthy eating is very important because one needs to
flourish and nourish if they want to do things in life.
International Level-
GNPD rating system-
GNPD stands for global new product's database. This Mintel's GNPD is an industry gold
standard for new innovations and product trends. This is the key for any new product to launch
and GNPD gives the best detail data on the product which can completely aware a customer
before buying any product from the market. GNPD gives the best qualities of standard, data
provider and methodology of the leading brands of the world.
Health Star Rating system-
This initiative is taken by the Australian government and in this there are ratings given to
the packed food and beverages. To reduce the overweight problem in Australia the country had